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Virginia Tire and Auto of Gainesville

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1,905 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
21
Total ReScores
4.6
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(703) 468-1868

Business Hours

Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 10:00 PM
Sun
9:00 AM - 6:00 PM
* Eastern Time (Us & Canada)
7471 Linton Hall Rd Gainesville, VA 20155
Virginia Tire and Auto of Gainesville's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1,905 Reviews)

DJ
gravatar
DOUG J.
Gainesville, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2013
verified customerVerified Customer
Good Customer Service.
Overall good customer service. However, I always know that I will be presented with a long list of items that need to be fixed every time I take my older commuter car there for service. This includes non-value added items such as fuel additives. I appreciate they are in the business to make money, but they take it to the extreme. I would like them to point out the major items that require service but not to the point where we are trying to make a 14 year old car new again.
Recommended
Jeff T. from Virginia Tire and Auto of Gainesville responded on 09/01/2013 09:17 AM

Thank you for your patronage.  Our check over is thorough and we do want to let you know of all that is going on with the car and things we see could add value to your driving experience.  We feel to remain consistent we should always suggest services even if you've declined them in the past. 
Thanks, Jeff

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