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Virginia Tire and Auto of Springfield

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,457 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

Categories
Contact
(703) 584-0437

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
6626 Backlick Rd Springfield, VA 22150-2901
Virginia Tire and Auto of Springfield's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,457 Reviews)

MA
gravatar
Mr./Ms. A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2014
verified customerVerified Customer
Exceeded my expectations
I had to have a tire replaced due to pothole damage. The shop found a matching tire but we had some issues getting it to the store, no fault of the store. The warehouse said they were open on Saturday. My specialist, Andrew, tried several time to reach the warehouse in addition to assisting customers on a busy saturday. The tire did not come in till Monday but the shop supervisor got me a loaner since I had over $300 worth of service. I had nightmares of the type of loaner they would give me however the loaner was a car so new it still had the new car smell. Then to top all this off, when I pickup my car Monday after work, they had it parked the way I like it without me even asking. OH yeah, I had questions about the alignment and Jake explained it to me in a way I understood. Exceptional service and I have told others about this facility.
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