ReScore Reviews™ (11)

ReScore
Overall Rating 4.6363673/5Overall Rating 4.6363673/5Overall Rating 4.6363673/5Overall Rating 4.6363673/5rating 4.6363673
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
96% Would Recommend
100% Business Response
Latest Review about 5 hours ago
William W. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It was clean, and the people were very nice. They explaned things too me on the recall. "
I would.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 06:19 PM
Juriad H. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service "
I like how they took care of me
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:30 PM
Delores A. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
I trust the job was done right.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:38 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/16/2017

Delores,  Thank you for using Walser Hyundai for the service on your Elantra.  Yes the job was done right and we trust we will see you the next time your vehicle needs attention.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Barbara J. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and reasonably fast"
Made an appointment online, but the system didn't work. The service guy helped me out anyway and got me in for the oil change - great service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:19 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/16/2017

Barbara,  So glad that everything worked out.  We appreciate the feed back.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Swell"
Swell
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 03:58 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/16/2017

Our thanks for the response to our survey.  We are greatful for your business.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Richard B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust and expertise"
Thurough, honest, and polite. An excellent auto service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 02:57 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/16/2017

Richard, Your comments on our survey highlight our core values.  Thank you for endorsing them.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Kristen F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, easy scheduling, nice reps."
I always go to Walser Hyundai for routine services. The whole process from scheduling an appointment to getting out of the dealership is easy and done in a timely matter. Comfortable waiting area as well.
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:13 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/15/2017

Kristen,  Thank you for responding to our survey and the kind comments.  We are glad that we meet and possibly exceed your expectations.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Timothy F. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Easy to work with. Clean atmosphere. Good work.
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 07:49 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/14/2017

Timothy,  Thank you so much for the survey ratings and comments.  We look forward to assisting you in the future.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Blair E. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always a pleasure to have the car done at Walser Hyundai
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 08/13/2017 04:47 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/14/2017

Blair, We at Walser Hyundai thank you for the great endorsement.  We look forward to helping you in the future with any vehicle matter.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Paula M. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service and warranty work"
Thanks.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/13/2017 01:18 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/14/2017

Paula,  thank you for choosing Walser Hyundai.  We look forward to assisting you in the future.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
JULIE M. on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
Would like to say more in future
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/12/2017 07:47 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/14/2017

Julie, our sincere apologies for missing your standard in customer service.  Our technicians strive to make sure that they check tire pressure on all tires when ever there is an oil change.  One possible reason could have been that the tire in question was within the normal operating range or that the sensor had not reset it self yet.  Either way, we do apologise and your concern is noted.

Sincerely

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, quick service!"
Always a great experience at Walser!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 10:19 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/11/2017

Thank you for the response to our survey.  We look forward to assisting you in the future with any of your automotive needs.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Larry D. on 08/10/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Basic Oil Change"
Dealership did not seem to have I input on My Hyundai app. Cost was higher than quoted on app. Other than that everything OK.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 10:42 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/10/2017

Larry, thanks for your input.  I know there is a time lag in getting the web info updated.  I will bring this up.  We wish to thank you for using Walser Hyundai and please accept my apologies for the web inconvenience.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My review"
Fast and as promised
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 06:00 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/10/2017

Thank you so much for choosing Walser Hyundai to service your Santa Fe.  We appreciated your response to our survey.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Deborah P. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE DEPT"
EXCELLENT SERVICE EVERY TIME I VISIT
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 08/09/2017 06:48 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/10/2017

Deborah,  Our thanks to you for the response to our survey and the endorsement.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
Oil & filter change. In and out in 45 minutes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 02:05 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/10/2017

Thank you for the survey comments and rating.  We trust that we will be able to help you in the future with any other automotive needs.  Thank again.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Dawn H. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and recall"
Excellent service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 01:32 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/10/2017

Dawn,  Our sincere thank you for choosing Walser Hyundai to service your Santa Fe and for the response to our survey.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Mark N. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
work was done quickly.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:36 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/09/2017

Mark,  It was a pleasure helping you with your Santa Fe.  We trust that it will give you many more miles of driving enjoyment.  Please accept our thanks for your trust and business.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Gary S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is always friendly."
excellent. Sometimes your charges are way to high.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/09/2017 08:16 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/09/2017

Thank you Gary for the survey response.  Your comments are noted.  It was an honor to have helped you with your Tucson and look forward to helping you in the future.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Jessica R. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing Service"
Fast and great service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/09/2017 05:58 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 08/09/2017

Jessica,  Thank you so much for the endorsement on our survey.  We really do appreciate it and your patronage

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
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