ReScore Reviews™ (11)

ReScore
Overall Rating 4.6363673/5Overall Rating 4.6363673/5Overall Rating 4.6363673/5Overall Rating 4.6363673/5rating 4.6363673
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Edward K. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not far from home "
I just like taking my Hyundai to a place that knows that car well!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 08:18 PM
Teresa O. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Yes
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 04:35 PM
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review..."
Great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 04:26 PM
Thomas K. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Normally great service and on time."
During this last service radio antenna got broken and had to be replaced. Parts were on hand and replaced to my satisfaction.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:38 PM
Linda W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change Apptmt"
Great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:53 AM
Thomas R. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil light and tire light"
See previous comment
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:02 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/21/2017

Thomas,  Thank you for the feed back.  Yes, even our technicians can over look something as small as a wire.  We do try though not to.  Our apologies and please know that we will try harder in the future.  Thank you.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Duane W. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Surprised by better service."
Would definitely recommend to all my friends.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 02:53 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/21/2017

Duane,  Our thank you to you for the comments.  You proved to us that we are competative in price and excellent in customer service.  We will continue to improve.  We look forward to assisting you with any vehicle needs you may have.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Have always had a great experience at Walser Hyundai.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:46 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/21/2017

Please accept our thanks for participating in our survey program.  Your feed back and rating helps keep us on track.  Thank you again.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Wleh T. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:31 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/20/2017

Wleh, Thank you for responding to our survey and for your business.  We look forward to helping you in the future.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Robert K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Service work "
Good work, close and shopping within walking distance.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:09 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/20/2017

Robert,  We are pleased that you find our location convenient.  Please accept our thanks of gratitude for the survey.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Samuel S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone made me feel very welcomed."
Walser Hyundia is a great place to go for service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 12:19 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/20/2017

Samuel, We try to make every one feel welcome to Walser Hyundai.  You let us know we are on the right path.  Thank you

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Giertsen C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Good, knowledgeable staff and good service done right!"
Excellent!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 11:41 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/20/2017

Thank you Giertsen Company of Golden Valley for the "pat on the back".  We always appreciate your business.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent Service
Vehicle: 2002 Hyundai Xg350
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:18 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/19/2017

We are grateful for the survey rating, Thank you for your business.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Dennis W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Yes I would .... great service every time I schedule an appointment all around friendly helpful workers.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 08:13 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/19/2017

Dennis,  Please accept our gratitude for the comment on our survey.  We know your time is valuable and we appreciate the fact that you took some of it to let us know how we did.  We look forward to assisting you in the future.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Glenyse H. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
When I drove up I was greeted by a friendly face and when I left I was greeted in kind which is always very nice.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:03 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/19/2017

Glenyse,  Our thanks for your endorsement.  Yes, the car wash has been worked on and thank you for letting us know it is working better. 

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Cathy W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, great experience"
Highly recommend
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:19 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/19/2017

Cathy,  Please accept our gratitude for the survey comments.  We value every ones business, thank you

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
David S. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"David "
Best service
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 01:08 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/18/2017

David,  Thank you for the great comment.  We know that your Elantra will be a dependable ride for you.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Walser does it again! "
Attentive service, personable service people. I'd have my routine work done here too if I didn't live 3 hours away.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/16/2017 04:25 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/18/2017

We appreciate the kind words and please accept our thanks for choosing Walser Hyundai.  We know that your Sonata will give you many miles of dependable service.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Linda O. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First oil change"
When in for oil change also had first recall done. Faster than expected, friendly knowledgeable service dept.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/16/2017 03:32 PM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/18/2017

Linda,  Our thanks for the "pat on the back".  We trust we will see you in the future for any of your automotive needs.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
Janice C. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/16/2017 09:21 AM
Paul U., Warranty/Claim Administrator at Walser Hyundai responded on 09/18/2017

Janice,  Thank you for participating in our survey program.  Please accept our thanks for your business.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com
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