Wayne's Automotive Group Inc.


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

635 Reviews

99% Would Recommend
Latest Review 4 days ago
Vick K. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vick said the staff are friendly. They keep their appointments, and there is no wait.
Vehicle: Volvo V40
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
BYRON T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable"
They always clear estimate of repairs needed and cost are provided before performing work.
Vehicle: Mazda Mazda3
Service Date: 09/19/2017
Review Created: 09/20/2017 07:54 AM
Steve R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business is always up front and honest with him about his service.
Vehicle: Toyota Venza
Category: Service
Service Date: 08/29/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Viola. She said she has used the business for years. Everything was on point, and the work was magnificent. She highly recommends them.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
William G. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said this business provides good service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/08/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service, reasonable prices, no surprises"
A busy place but they keep you informed and do what they say.
Vehicle: Ford F550 Super Duty
Service Date: 09/13/2017
Review Created: 09/14/2017 05:39 AM
Alex S. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alex said his overall experience was good. The staff gave him a good price.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
MARK T. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, Efficient Work"
Had 4 tires mounted and balanced. No worries, rolling smooth.
Vehicle: BMW 3 Series
Service Date: 09/07/2017
Review Created: 09/08/2017 05:17 AM
KENNETH N. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
always goes to the extra mile to the customer. great bunch of people.
Vehicle: Nissan Altima
Service Date: 09/05/2017
Review Created: 09/07/2017 03:47 AM
Carolyn D. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carolyn said they were so nice. They did a very good job.
Vehicle: GMC Envoy
Category: Service
Service Date: 09/01/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Drew P. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Drew said the employees were able to get his vehicle in and out for service. They provided good pricing for the work that was completed.
Vehicle: Volkswagen Rabbit
Category: Service
Service Date: 08/18/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
JOHN S. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work. great service, and friendly people. "
Well done!
Vehicle: Chevrolet Silverado 1500
Service Date: 08/28/2017
Review Created: 08/29/2017 05:54 PM
Bob P. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said the service was as good as it could possibly be. It would be nice for more people to have customer service like this business does.
Vehicle: Ford Edge
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
JASON W. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great repair shop!!"
I will recommend this shop to all my friends and family. Great prices, quick service and excellent repairs.
Vehicle: Nissan Quest
Service Date: 08/22/2017
Review Created: 08/26/2017 11:05 AM
Jason C. on 08/25/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"NIGHTMARE "
My experience has been nothing short of a nightmare. Last Thursday, August 16 I took my care to Wayne's after a strut broke while on vacation. We live eight hours away from Morehead City. We went to Wayne's because of "good reviews". They assured me that they would have the car ready by Monday. On Monday they said they company they ordered the part from forgot to put it on their truck. On Tuesday when I called back they told me it was the wrong part. We rented a car, drove home and planned to pick the car back up on the weekend. They called me again on Friday to inform me that they had received another wrong part. When I asked them to make it right the manager told me there was nothing they could do. Apparently, she and the owner saw no problem that the place they order parts from messed up twice. Meanwhile, I am out $500 on a rental and a $350 repair was now quoted to me at $1400. Do yourself a favor and stay away from this place.
Service Date: 08/16/2017
Review Created: 08/25/2017 10:49 AM
DANIEL G. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They fix the problem"
Wayne's auto fixes the automotive problem at a reasonable price
Vehicle: Ford Pickup
Service Date: 08/16/2017
Review Created: 08/20/2017 05:08 AM
CHRIS D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good."
Always do a great job .Very knowledgeable and professional.
Vehicle: Dodge Dakota
Service Date: 08/14/2017
Review Created: 08/17/2017 01:20 PM
DAVID L. J. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Great customer service and competent work. You can ask for anything else
Vehicle: Jeep Wrangler
Service Date: 08/14/2017
Review Created: 08/17/2017 07:31 AM
BYRON T. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
As always, we received the most excellent service.
Vehicle: Toyota Tacoma
Service Date: 08/14/2017
Review Created: 08/16/2017 04:41 AM
Jeffrey D. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeffrey said the staff were friendly and they also called him when his vehicle was ready.
Vehicle: Ram Pickup
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 635 in total