ReScore Reviews™ (34)

ReScore
Overall Rating 3.411765/5Overall Rating 3.411765/5Overall Rating 3.411765/5rating 3.411765rating 3.411765
Original
Overall Rating 2.14706/5Overall Rating 2.14706/5rating 2.14706rating 2.14706rating 2.14706
91% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Haris D. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Peace of Mind"
Adding to the fact that they already were very welcoming from the initial purchase and following services - this most recent one made me realize just how appreciative I've become in being able to take my car in for maintenance without having to worry. The ease of staff and the consistently pleasing manner that I have been treated with will continue my visits!
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/24/2017 03:20 PM
Franklin H. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"cklose to home"
definely
definatly
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 03/16/2017
Service Type: Maintenance
Review Created: 03/24/2017 05:15 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/24/2017

thank you

Bernadine S. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Location to home
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/23/2017 11:32 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/23/2017

Thank you for your review

Kristen N. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and thoughtful service"
Easy to schedule, comfortable area to wait in, kind staff.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/22/2017 11:42 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/23/2017

Thank you for your review.

Karen A. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service "
First time i've had to have a ride to/from work - Bob, the driver, was delightful - and made the entire process very easy and smooth. I feel the service dept. always looks out for me and for my car's benefit.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/21/2017 03:01 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/22/2017

Thank you for the review and wonderful write up.

JERRI A. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection and Oil change"
I had a good experience with Hyundai they are very courteous and take you on time . However when I needed to bring my car back to get my inspection sticker because I needed a tire I went on my lunch had an appointment for 12pm they got me in however the person that was to do my car went to lunch and did not come back on time they had to get another technician to do my car as I had a meeting to be at. All in all in was a good experience but it was a little hectic with the time
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/18/2017
Service Type: Maintenance
Review Created: 03/21/2017 11:29 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/22/2017

Thank you for your review and feedback. 

Katherine H. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very accommodating and thorough. Excellent customer service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 03/16/2017
Service Type: Maintenance
Review Created: 03/20/2017 01:49 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/21/2017

thank you

Nilay S. on 03/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service And Nice Staff"
I bought my Hyundai Sonata form this dealer and really feel proud on myself and west broad Hyundai staff. They provide professional service and I am completely satisfied with their service.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 03/14/2017
Service Type: Maintenance
Review Created: 03/19/2017 04:40 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/20/2017

Thank you for your write up and review.

William H. on 03/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good jb."
Good Job.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/13/2017
Service Type: Repair
Review Created: 03/19/2017 05:39 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/20/2017

Thank you for the review

Verified Customer on 03/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer"
Everyone is very pleasant and professional
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/10/2017
Service Type: Repair
Review Created: 03/19/2017 03:49 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/20/2017

thank you for your review

Verified Customer on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Oriented& Friendly staff with great product"
Best place to go for the best car
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/18/2017 07:09 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/20/2017

Thank you for your review

Robert S. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Went in for an oil change. Did homework in their lounge. Took as long as they said. Overall a positive experience.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/06/2017
Service Type: Maintenance
Review Created: 03/17/2017 03:41 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/17/2017

Thank you for the review and taking time to give us a written review. Much appreciated

Verified Customer on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"##"
Fine
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/17/2017 01:57 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/17/2017

Thank you for your review.

Bonnie S. on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review of first oil change."
Everything was fine.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/14/2017
Service Type: Maintenance
Review Created: 03/16/2017 05:12 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/17/2017

Thank you for your review.

Daniel P. on 03/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"head light repair...."
I was in and out in less then an hour. customer service is always great and the staff is super friendly.
Vehicle: 2012 HYUNDAI ELANTRA
Category: Service
Service Date: 02/27/2017
Service Type:
Review Created: 03/15/2017 08:34 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/16/2017

Thank you for your feedback

Dana R. on 03/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good dealership "
They honored a coupon I left at home on my coffee table.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 03/11/2017
Service Type: Maintenance
Review Created: 03/14/2017 05:52 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/15/2017

Thank you

Verified Customer on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the customer service is great "
they are always on time and do a great job as well as being most pleasant
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 03/06/2017
Service Type: Maintenance
Review Created: 03/14/2017 01:35 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/14/2017

Thank you for your review and wonderful write up.

Verified Customer on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Love this dealership
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 03/10/2017
Service Type: Maintenance
Review Created: 03/14/2017 11:41 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/14/2017

Thank you for your review and wonderful write up.

JACK S. on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First maintenance"
Friendly, efficient and knowledgeable service on my first maintenance visit to the dealership.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/09/2017
Service Type: Repair
Review Created: 03/14/2017 10:18 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/14/2017

Thank you for review and wonderful write up.

TAMEKA M. on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Customer Service"
The staff are always nice. They are quick to explain the options for your vehicle's service needs.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/08/2017
Service Type: Maintenance
Review Created: 03/13/2017 04:26 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 03/14/2017

Thank you for review and wonderful write up.

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