Willy Herold Automotive


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

439 Reviews

100% Would Recommend
81% Business Response
Latest Review 1 day ago
Sandy L. on 08/16/2017
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"Lora Sandra and Brian "
The best. Have been a customer for years.
Vehicle: Subaru Forester
Service Date: 08/10/2017
Review Created: 08/16/2017 12:01 PM
BESS K. on 08/06/2017
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"New Tires"
Thanks to the Service staff at Willy Herold for your speedy and convenient service. We hope these new tires last a good long time!
Vehicle: Honda Odyssey
Service Date: 08/03/2017
Review Created: 08/06/2017 06:17 AM
Bill D. on 08/05/2017
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"Quick, courteous service. "
Found the reason for my tire blow out and took care of it quickly.
Vehicle: Subaru Outback
Service Date: 08/03/2017
Review Created: 08/05/2017 12:56 PM
Keith P. on 08/02/2017
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"Best Service"
As always best service and best people!
Vehicle: Nissan Rogue
Service Date: 07/31/2017
Review Created: 08/02/2017 02:30 PM
Alex H. on 07/28/2017
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Alex said they provide customer service and they are honest with him about his vehicle's needs.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Theresa R. on 07/22/2017
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Theresa said this business did prior work on her vehicle before this visit and she is happy with the work they did.
Vehicle: Subaru Outback
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Joc W. on 07/21/2017
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Joc said he would recommend this business for service. They did a great job.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Connie S. on 07/14/2017
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"Seervice"
Great people & always great service
Vehicle: Ford Explorer Sport Trac
Service Date: 07/12/2017
Review Created: 07/14/2017 08:10 AM
Sam B. on 07/10/2017
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Sam said he really appreciates the customer service and the prompt service.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/26/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Mark R. on 07/10/2017
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Mark said they are always courteous and they get the service done on time.
Vehicle: Nissan Murano
Category: Service
Service Date: 07/03/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Scott T. on 07/07/2017
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Scott said they always provide him with good recommendations and options.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/26/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Cheyenna D. on 07/06/2017
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Cheyenne said this business was really nice about fixing her vehicle and they gave her discounts.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/28/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Colin H. on 07/06/2017
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Colin said this business sold a vehicle to him at a fair price. He has taken his vehicle to them to be serviced and that was a good experience.
Vehicle: Jeep Liberty
Category: Service
Service Date: 06/30/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
JOAN A. on 06/28/2017
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"Always courteous and helpful as well as taking very good care of my car.....thank you"
Excellent quality of work and very helpful in answering questions
Vehicle: Hyundai Elantra
Service Date: 06/26/2017
Review Created: 06/28/2017 10:45 AM
Celia B. on 06/28/2017
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"Superb customer service and fast turnaround."
WHA goes above and beyond in customer service and EXTREMELY knowledgeable about various vehicle makes, models, and accessories! Customer FIRST attitude!
Vehicle: Toyota Tacoma
Service Date: 06/26/2017
Review Created: 06/28/2017 07:22 AM
Sandra C. at Willy Herold Automotive responded on 07/03/2017

Thank you Celia, We look foward to seeing you for your service needs as well.

Sandra Craig
Service Advisor
JACQUELINE C. on 06/28/2017
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"Another great experience"
I can't say enough wonderful things about the staff at Willy Herold. Very friendly and professional.
Vehicle: Subaru Forester
Service Date: 06/27/2017
Review Created: 06/28/2017 05:34 AM
Sandra C. at Willy Herold Automotive responded on 07/03/2017

Thank you Jacqueline, We will see you soon for your next services.

Sandra Craig
Service Advisor
VICTORIA M. on 06/27/2017
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"Integrity,honesty and care"
In this crazy world it's often hard to find businesses that will go the extra mile,truly care and treat you like family.
We have teen and young adults driving in iur family,what a blessing to know they will not be taken advantage of or charged beyond what is needed! Thank you Will Herold for your commitment to running that kind of business in our community!
Vehicle: Toyota Sienna
Service Date: 06/26/2017
Review Created: 06/27/2017 03:36 AM
Sandra C. at Willy Herold Automotive responded on 07/03/2017

Thank you Victoria that is what Willy Herold strives for.

Sandra Craig
Service Advisor
Bob H. on 06/26/2017
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"Because Willy Herold and staff are both great and caring."
I had a good experience while I waited to have my oil changed. the staff is always friendly and willing to just talk even though they have work to do.
Vehicle: Mazda 3
Service Date: 06/22/2017
Review Created: 06/26/2017 08:48 AM
Sandra C. at Willy Herold Automotive responded on 07/03/2017

Sandra Craig
Service Advisor
Sandra C. at Willy Herold Automotive responded on 07/03/2017

Thank you Bob for allowing us to service your vehicle, see you soon.

Sandra Craig
Service Advisor
Linda B. on 06/20/2017
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Linda said this business was helpful and they treated her nicely. They provided good service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
SUSAN P. on 06/08/2017
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"Always friendly and professional"
Always friendly, professional and awesome customer service.
Vehicle: Nissan Xterra
Service Date: 06/07/2017
Review Created: 06/08/2017 04:58 PM
Sandra C. at Willy Herold Automotive responded on 06/09/2017

Thank you Susan see you soon for your next service.

Sandra Craig
Service Advisor
Displaying Review 1 - 20 of 439 in total