Willy Herold Automotive


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

394 Reviews

100% Would Recommend
85% Business Response
Latest Review 4 days ago
Bill D. on 04/25/2017
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"Excellent work and service as usual"
I continue to appreciate the good work done in maintaining my car , the communication and attention to understanding what is needed and what was done and all in a timely manner
Vehicle: Subaru Outback
Service Date: 04/21/2017
Review Created: 04/25/2017 08:11 AM
Gwen B. on 04/19/2017
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Spoke with Wanda. She said this business is the best. She would not go anywhere else but to them.
Vehicle: Subaru Impreza
Category: Service
Service Date: 04/18/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 04/24/2017

Thank you Gwen.

Sandra Craig
Service Advisor
Verna A. on 04/13/2017
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Verna said she loves visiting this business. She bought a vehicle from them in the past and is about to buy another. She met the owner personally and she thinks that he is a great and intelligent young man. She enjoys the employees in the service department.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 04/12/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Catherine N. on 04/07/2017
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Catherine said this business was good at helping her out. They were all really nice.
Vehicle: Nissan Sentra
Category: Service
Service Date: 04/05/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Kendall F. on 04/06/2017
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Kendall said she loves this business and they are nice.
Vehicle: Lexus RX 330
Category: Service
Service Date: 04/03/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 04/10/2017

Thank you Kendall see you at your next service.

Sandra Craig
Service Advisor
Thelma V. on 04/06/2017
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Thelma said they did a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/04/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 04/10/2017

Thank you for allowing Willy Herold to service your vehicle see you soon for your next service.

Sandra Craig
Service Advisor
GINGER J. on 04/04/2017
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"there smile"
Politeness
Vehicle: Kia Spectra
Service Date: 03/31/2017
Review Created: 04/04/2017 03:59 AM
Sandra C. at Willy Herold Automotive responded on 04/04/2017

Thanks Ginger!!!!

Sandra Craig
Service Advisor
Hope S. on 04/04/2017
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Hope said they were very thorough and friendly.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/31/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Garvin G. on 04/03/2017
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Garvin said the timely service provided by this business was at a fair price and he appreciated the customer service.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/28/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Martha A. on 04/03/2017
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Martha said she was recommended to this business. She likes their integrity and trusts the work being done there.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/28/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Mark R. on 04/01/2017
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Mark said he brought his vehicle to this business for a specific service. They told him he did not need the service done, when they could have easily done the service without telling him.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/31/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 04/04/2017

Thank you for allowing Willy Herold to service your vehicle, and yes we are all honest and would not do anything to your vehicle if not needed.

Sandra Craig
Service Advisor
DONALD E. on 03/29/2017
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"Willy Herold is a great place to buy or service your car."
The people at Willy Herold are kind and personable. There's so little of that in the world these days with technology and all, that I appreciate it when it takes place with me and my family.
I have already recommended WH to my family and friends. We will be back to purchase other cars.
Vehicle: Toyota Sienna
Service Date: 03/23/2017
Review Created: 03/29/2017 07:48 AM
Sandra C. at Willy Herold Automotive responded on 03/29/2017

Thanks Christine and yes we will be Happy to find your next car for you. see you soon for your next service. 

Sandra Craig
Service Advisor
JOHN D. on 03/24/2017
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"friendly people who watch over me and keep me on the road"
GREAT SERVICE !
Vehicle: Toyota Sienna
Service Date: 03/23/2017
Review Created: 03/24/2017 06:01 AM
Sandra C. at Willy Herold Automotive responded on 03/27/2017

Thank you John see you soon for your next service.

Sandra Craig
Service Advisor
JOAN A. on 03/21/2017
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"Always excellent service "
Always excellent service......friendly and helpful
Vehicle: Hyundai Elantra
Service Date: 03/20/2017
Review Created: 03/21/2017 08:20 AM
Sandra C. at Willy Herold Automotive responded on 03/27/2017

Thank you Joan for allowing Willy Herold to service your vehicle see you soon for your next service.

Sandra Craig
Service Advisor
Kenny H. on 03/21/2017
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Kenny said the business provided good service and he appreciated the work that was done.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 03/17/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 03/27/2017

Thank you Kenny see you soon for your next service.

Sandra Craig
Service Advisor
Kelsey G. on 03/20/2017
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Kelsey said everything went smoothly. They were nice, polite, and they got her vehicle in tip top shape.
Vehicle: Scion xB
Category: Service
Service Date: 03/17/2017
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 03/27/2017

Thank you for allowing Willy Herold to service your vehicle. We look forward to servicing your vehicle in the future.

Sandra Craig
Service Advisor
Nadine D. on 03/17/2017
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Nadine said this business is wonderful, they worked with her, and they were understanding. She was impressed with the way she was taken care of, and she will return.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/13/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 03/20/2017

Thank you Nadine we look forward to seeing you in the future.

Sandra Craig
Service Advisor
PHILLIP A. on 03/15/2017
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"Service review"
Good
Vehicle: Lexus ES 330
Service Date: 03/13/2017
Review Created: 03/15/2017 03:27 AM
Sandra C. at Willy Herold Automotive responded on 03/15/2017

Thank you for allowing Willy Herold to service your vehicle see you soon for your valve cover gaskets and spark plugs.

Sandra Craig
Service Advisor
Joe F. on 03/14/2017
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"Great service"
The girls....Sandra and Msee. Laura and the guys are always so friendly and well knowledgeable when it comes to caring for my car...and I love the service they have provided to me and my family throughout the years.
Vehicle: Hyundai Tucson
Service Date: 03/13/2017
Review Created: 03/14/2017 08:33 AM
Sandra C. at Willy Herold Automotive responded on 03/15/2017

Thank you Demetria your a awesome customer and a pleasure to work with.

Sandra Craig
Service Advisor
BARTON M. on 03/14/2017
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"Wonderful service department "
I took my vehicle to them for a tire rotation on my lunch break and they were able to fit me in quickly. I will be calling them again for my next oil change as well.
Vehicle: Nissan Altima
Service Date: 03/10/2017
Review Created: 03/14/2017 06:07 AM
Sandra C. at Willy Herold Automotive responded on 03/15/2017

Thank you Barton hopefully we will see you for your oil serviced too.

Sandra Craig
Service Advisor
Displaying Review 1 - 20 of 394 in total