ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
Latest Review about 18 hours ago
Raylene A. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"WINDWARD NO KA OI!"
GABBY AND THE REST OF THE SERVICE DEPARTMENT ARE SO PROFESSIONAL AND COURTEOUS. WE LOVE COMING HERE.
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/23/2017 05:24 PM
Verified Customer on 05/22/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Slow Service"
I've stopped going to Windward Hyundai for routine service because I waste too much time. The Express Service takes at least 1-2 hours, which does not include my travel time from Honolulu and back. My servicing at Flagship takes a hour, which includes travel time. I only went back Windward Hyundai because of the factory seat belt recall. This time it was fast because all it required a "visual" check. Thus my total time spent was about an hour and a half although I was initially told that the visual check itself would take an hour and a half because of jobs ahead of mine. I'm just glad I was squeezed in earlier.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 11:00 AM
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Close to work
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/18/2017 04:23 PM
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Yes excellent service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/18/2017 04:01 PM
Maryann T. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
This Dealership goes way beyond customer Service . Friendly staff ! Hiram especially ( shuttle driver) is always is a great mood, always accommodating .
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/17/2017 12:34 PM
Natasha L. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I recommend this place.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/15/2017 01:27 PM
Kelly C. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We needed help right away and we got it ! the problem have been fixed for a reasonable price, the service with a smile was great and."
Most definitely I would recommend Windward Hyundai to a friend. There was no biting around the bush and the customer service is phenomenal.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/13/2017 10:27 AM
Mercedes S. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient - I can shop at Windward Mall while I wait for my car to be serviced"
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/09/2017 07:18 PM
Adolph P. on 05/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was great on such short notice"
Recommend this service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/09/2017 11:45 AM
Gloria H. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Car Service"
I appreciated the friendly, quick, efficient, and affordable car care. Mahalo!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/27/2017
Service Type: Maintenance
Review Created: 05/04/2017 10:52 PM
Sione K. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"TIRES FOR LIFE"
Happy people and quick service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/04/2017 06:07 PM
DONALD Y. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service personnel "
Fast and efficient service.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/29/2017
Service Type: Maintenance
Review Created: 05/03/2017 05:27 PM
Andrew P. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great service department"
Service manager pat is an asset to this business
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/20/2017
Service Type: Repair
Review Created: 04/28/2017 10:26 AM
Verified Customer on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
yes I would recommend this business
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 04/27/2017 01:39 PM
Verified Customer on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing staff "
😻
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/27/2017 01:10 AM
Milton M. on 04/26/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Won't count on the coupon."
The service I get is pretty good. It is timely and only one time I had a problem was with a repair job I took my car in for. Someone had inadvertently (I assume) sprayed a fine mist of what looked like transmission oil on the front of my car. I had to polish it off right away to avoid long term damage. What is really disappointing however is that I received a coupon for a significant discount on my tire rotation and oil change but it expired before my rotation interval was due. What good is that? Thanks for nothing on that one.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 05:20 PM
Jerry R. at Windward Hyundai responded on 04/29/2017

Thank you for the input. I will review the situation. 

Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great coverage"
They roped me into a couple of steep charges like a bunch of sneaks, but at least things like free tows sort of make up for it. It's not a total loss.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/26/2017 02:44 PM
Verified Customer on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Good fast service for a decent price
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 08:54 PM
Verified Customer on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service that was provided!"
Yes I would recommend business There were times that I was unhappy, but I must say this last visit changed my views! Thanks for the great service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/24/2017 05:37 PM
Thu Suong N. on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Trustworthy place to maintain your car"
Would recommend to friends
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/24/2017 04:22 PM
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