97% Would Recommend
Latest Review 1 day ago
Lukas A. on 05/22/2017
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Lukas said he appreciated the service this business provided.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 05/18/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
ANDREW R. on 05/21/2017
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"Expert Foreign Car Service!!"
Fantastic, reliable service, friendly service people and great value.
Vehicle: Mercedes-Benz C230
Service Date: 04/06/2017
Review Created: 05/21/2017 10:26 PM
CHERYL S. on 05/18/2017
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"My First Visit"
Just bought a new(to me) 2012 Mini Cooper Countryman. My daughter left the gas cap open and 2 days later I get a warning light. Not knowing where to take the care to get relaible trustworthy service, I turned to Yelp. Wizard Werks has great reviews, is close to my apt and I thought I would give it a try. They exceeded my expectations on many levels. The place is clean and open, not like so many repair shops. The staff is courteous and friendly. They even gave me a ride over to the bus so I could get to work after dropping off the car. Luckily, the warning indicator was nothing. I cannot be more pleased with your company. In today's world, customer service and pride in your business is missing in the majority of businesses. Not in yours. Keep up the good job and I will be back for all my car needs. Thanks
Vehicle: MINI Cooper
Service Date: 05/08/2017
Review Created: 05/18/2017 08:55 AM
Brian W. on 05/15/2017
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Brian said it was great. They did a good job.
Vehicle: Volvo C70
Category: Service
Service Date: 05/13/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
David H. on 05/08/2017
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David said this business was very easy to work with.
Vehicle: BMW X5
Category: Service
Service Date: 05/06/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Luzem T. on 05/08/2017
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Luzem said this business was great.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 05/05/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
TOBE F. on 05/07/2017
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"Everyone seems to really care about the car and about the owner"
superb
Vehicle: Volvo S60
Service Date: 05/06/2017
Review Created: 05/07/2017 06:33 AM
Marshall E. on 05/06/2017
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Marshall said this business has great communication and they do good work for a good price.
Vehicle: Jaguar XJS
Category: Service
Service Date: 05/04/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
CAROLINE L. on 05/05/2017
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"Excellent service!!!!"
Please see yelp for the review I left.
-Caroline
Vehicle: MINI Cooper
Service Date: 05/03/2017
Review Created: 05/05/2017 06:26 AM
MICHAEL S. on 04/28/2017
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"A Great Team Effort !!"
Not many service facilities would take on a project like mine - mechanically and cosmetically overhauling a 1995 VW Cabrio, with 142,000 miles. The WW team mechanically performed: Air Conditioning system replacement, Complete Suspension replacement and enhancement, Clutch Replacement, Alignment, Complete Brake System replacement, Sport Exhaust System Installed, All Belts Replaced, Trailer Hitch installed. Cosmetically the team repaired two messed up rear quarter panels, and applied the best urethane black paint job that I have ever seen. Service Coordinator Rob, and Owner Karim, were both top both professionals, and a pleasure to work with.
Vehicle: Volkswagen Cabrio
Service Date: 04/27/2017
Review Created: 04/28/2017 10:16 AM
Trevor R. on 04/28/2017
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Trevor said the business provided an overall experience that was pretty good. The staff were good and supportive. The managers were knowledgeable. They addressed all the issues and had good communication.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 03/25/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Benjamin D. on 04/27/2017
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Benjamin said the service was fast, and everyone was friendly. They seemed knowledgeable.
Vehicle: BMW 135i
Category: Service
Service Date: 04/26/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
Tom P. on 04/24/2017
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Tom said this business was great.
Vehicle: BMW M3
Category: Service
Service Date: 04/22/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 04/21/2017
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John said he was happy with the service.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 04/13/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Javier R. on 04/14/2017
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Javier said this business has good service.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 04/12/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Dado N. on 04/14/2017
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Dado said the employees of the business were really nice. He was very satisfied with the service.
Vehicle: BMW M3
Category: Service
Service Date: 03/24/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone C. on 04/14/2017
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Tyrone said his vehicle is running well. The customer service was good. They were nice.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 03/18/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
DOUGLAS M. on 04/13/2017
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"2006 Mini Cooper repair"
As a repeat customer, I was familiar with the great customer service, fair pricing and excellent mechanical know-how at Wizard Werks. It was the first time in their new location on Division and what an impressive state of the art facility. The Mini had been running poorly and really needed to have Wizard Werks look it over and advise on the overall state of its condition. I expected the car to have some serious needs, but my daughter drives the car and I want a safe and mechanically sound vehicle for her. Rob kept me updated on his findings and prices all before any of the extra work began on the car aside from the repairs I knew about that brought me back to Wizard Werks. In total, front brakes, a leaking oil pan, leaking fuel lines and brake lines were all repaired/replaced in addition to other fixes that I asked them to accomplish. I spent around $2,900 that otherwise at a dealership would have been over $5,000. The Mini runs as good as it did brand new and the investment was worth every penny in terms of piece of mind when my daughter is on the road and the Mini's return to exceptional condition, basically a night and day difference.
This is a serious go-to business for car maintenance where you also experience friendly and honest interaction with every person that works there. I appreciate all the past service that continues to hold up well beyond their warranty. I intend to be a loyal customer as long as I drive a car.
Vehicle: MINI Cooper
Service Date: 04/11/2017
Review Created: 04/13/2017 07:17 PM
Narendra P. on 04/12/2017
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Narendra said he was satisfied in all aspects.
Vehicle: Porsche 911
Category: Service
Service Date: 03/30/2017
Review Created: 04/12/2017
This review was collected via phone interview by Customer Research Inc.
Angela E. on 04/12/2017
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Angela said the business provides great service and the employees are pleasant.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 04/03/2017
Review Created: 04/12/2017
This review was collected via phone interview by Customer Research Inc.
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