Zimbrick Hyundai Eastside


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

761 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.6521783/5Overall Rating 4.6521783/5Overall Rating 4.6521783/5Overall Rating 4.6521783/5rating 4.6521783
Original
Overall Rating 2.52174/5Overall Rating 2.52174/5rating 2.52174rating 2.52174rating 2.52174
98% Would Recommend
100% Business Response
Latest Review about 8 hours ago
James W. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Great Customer Service. Service writer Greets you promptly. Car vacuumed & washed when delivered.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/25/2017 12:57 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/25/2017

Thank You , enjoy the rest of your day !

Mike Barth
Service Manger
608-663-8939
Stuart V. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
I think that you should get a popcorn machine for the waiting room
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 11:08 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/23/2017

I do to, let's see what happens .

Mike Barth
Service Manger
608-663-8939
JOEL H. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Worry-free service"
From the car buying experience to the service department, all our interaction with Zimbrick Eastside have been great. They treat the customer so well and make everything comfortable and stress free. No surprises, just great, courteous service. well done Zimbrick Eastside!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 04:05 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/23/2017

Thank You , enjoy your weekend .

Mike Barth
Service Manger
608-663-8939
Debra C. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Service on a New Lease"
Everyone is always helpful and service is prompt and efficient.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:44 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/23/2017

Thank You , have a great weekend .

Mike Barth
Service Manger
608-663-8939
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and staff"
excellent service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:36 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/21/2017

Thanks Doug , have a great weekend .

Mike Barth
Service Manger
608-663-8939
Eric M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent car service maintenance. "
Yes.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:59 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/21/2017

Thank You !

Mike Barth
Service Manger
608-663-8939
THERESA B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
Always a good experience when getting vehicle service. Nice waiting room and service technicians are always courteous.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:49 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/20/2017

Thank You , have a great day !

Mike Barth
Service Manger
608-663-8939
Bhavinbhai P. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice Service"
Nice Service
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:52 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/20/2017

Thank You !

Mike Barth
Service Manger
608-663-8939
Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"NA"
NA
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 06:22 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/19/2017

Thank You , have a great day .

Mike Barth
Service Manger
608-663-8939
Mark L. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Pleased!"
I would give this dealership a 5 Star rating.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 02:49 PM
BRUCE P. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"exellent service"
Elantra Service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 12:47 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/13/2017

Thank You !

Mike Barth
Service Manger
608-663-8939
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Would come back and will come back for my service needs! Friendly and a great car wash to boot!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 12:15 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/13/2017

Thank You , have a great day !

Mike Barth
Service Manger
608-663-8939
DIANE B. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good Care"
Very efficient in getting the work done on my vehicle. Very pleasant personnel
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 12:13 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/13/2017

Thank You !

Mike Barth
Service Manger
608-663-8939
Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service Techs that listen to your needs."
I don't worry when I show up that I will be looked down on as a female customer. It can be intimidating to work with service techs that assume woman don't know what they want or need for auto maintenance care.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/11/2017 08:59 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/11/2017

Thank You !

Mike Barth
Service Manger
608-663-8939
Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Best People"
I am always amazed at the quality of service. I would not go anywhere else.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/07/2017 10:28 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/07/2017

Thank You , always here to help !

Mike Barth
Service Manger
608-663-8939
Verified Customer on 09/05/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Sounds Fishy"
My transmission flush service ended up costing $30 more than I was originally quoted because, I was told, that my vehicle needed special "high mileage" transmission fluid (I have approx. 82,000 miles on my car)? They ended up taking it off the extra $30, but I didn't receive my military discount because of the discrepancy. Something sounds fishy to me.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/05/2017 03:09 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/05/2017

Sorry for the confusion on the price , the military discount should hae been applied .

Mike Barth
Service Manger
608-663-8939
Abdulla B. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly workers and effcient work."
very friendly workers and effcient work.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/05/2017 08:43 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/05/2017

Thank You , have a great day !

Mike Barth
Service Manger
608-663-8939
Teresa W. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place for service!"
Always great to work with Zimbrick!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/04/2017 06:26 PM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/05/2017

Thank You !

Mike Barth
Service Manger
608-663-8939
Michael F. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Provider"
Our vehicle was maintained quickly and efficiently. The waiting room was great, free coffee and cookies. A Rey wonderful experience.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/03/2017 08:09 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 09/03/2017

Thank You , have a great weekend .

Mike Barth
Service Manger
608-663-8939
Sharon H. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/30/2017 11:06 AM
Mike B., Service Manager at Zimbrick Hyundai Eastside responded on 08/30/2017

Thank You , always here to help .

Mike Barth
Service Manger
608-663-8939
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