Easy to schedule an appointment. Timely arrival. Immediate attention and agreement on services to be
rendered. Time to be required forecast. Service completed. Prompt notification. Excellence.
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My car overheated on the Garden State Parkway during rush hour. We were able to exit to a local town,
but my daughter & I were stranded almost an hour & a half from my home on my birthday. I expected to have to wait atleast an hour for a tow, but a driver (Timothy B.) showed up in almost half the time. Not only was Timothy efficient, he was polite & a great conversationalist who made the ride home almost timeless. My frustration & concerns about the car (that I had just gotten out of the repair shop) faded to the background during the journey home. Thx Defalco for having an efficient professional on your team. God forbid I ever have a car fail me again I would not hesitate to reach out to your company.
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