Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

304 Reviews

98% Would Recommend
Latest Review about 22 hours ago

Reviews


RC
RACHEL C.
Wallingford, CT
Jeep Cherokee
Verified Customer
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01/20/2019
They always do a great job with any of my vehicles
When ever I have used Plaza garage they have been helpful in explaining what was wrong - they do the repairs in a timely fashion. And their rates are equivalent to or more reasonable than I places I’ve used prior to them. I have used them for all the vehicles I have owned so far.

PM
PATRICIA M.
Knoxville, TN
Volkswagen Golf
Verified Customer
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01/13/2019
Coming back home to Plaza Service Center
Plaza Service Center was my dependable service place for many years before I moved to Tennessee in 2015 and I recommended them to many of my friends. When I came home to attend a funeral last week my car developed a problem on our return from services in New York City. We headed non-stop to Plaza where they checked the problem and fixed it without an appointment within 45 minutes. The best part is that I am confident that they did what was needed and I didn't have to worry about heading back to Tennessee in a snowstorm. It was great to see some of the same faces and know that I could trust them to help me out in a pinch. I wish you were here in Knoxville!
Thank you guys. (and please remember to water that plant in the waiting room!)

RZ
ROBERT Z.
Wallingford, CT
Subaru Forester
Verified Customer
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01/07/2019
great service, fair prices and honest assesments
these guys are a family business and over the years have become like family. Been coming here for 20 years or so. I have always found them fair and their work second to none. When I initially started coming here I would get second opinions or quotes from others to compare and found they were trustworthy and very fair in their pricing and assessments. Highly recommend them.

SP
Susan P.
Wallingford, CT
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Susan said the service was great.
This review was collected via phone interview by Customer Research Inc.

BW
Brad W.
Durham, CT
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Brad said the shuttle service and Omar, the driver, were great. The staff was helpful, and the experience overall was great.
This review was collected via phone interview by Customer Research Inc.

SO
Susan O.
Meriden, CT
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Susan said that the place did a good job, she was very happy with their prices and they completed her work quickly.
This review was collected via phone interview by Customer Research Inc.

YA
Yained A.
New Haven, CT
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Yained said the service was good.
This review was collected via phone interview by Customer Research Inc.

KA
Kaiser A.
Wallingford, CT
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Kaiser said they got his vehicle fixed but he had to leave it over the week-end. When he dropped it off he was told his vehicle only needed a new battery because the one he had was leaking, but he did not think it was.
This review was collected via phone interview by Customer Research Inc.

GS
GEORGE S.
Prospect, CT
Honda CR-V
Verified Customer
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11/27/2018
Excellent Service
Plaza consistently provides excellent service. Information on the health of the car is clearly communicated and can be trusted. They are exceptionally responsive when requesting work to be scheduled.

MM
Michael M.
Vernon Rockville, CT
Ford Econoline Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Michael said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

PB
Patrick B.
Wallingford, CT
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Patrick said the service was good.
This review was collected via phone interview by Customer Research Inc.

GS
GEORGE S.
Prospect, CT
Ford Taurus
Verified Customer
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10/30/2018
Service
As always the staff are thoughtful and helpful. Service is responsive and accurate. Quality work is hard to find and I would recommend the shop without reservation.

KE
Karen E.
Wallingford, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Karen said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

PR
Patrick R.
Meriden, CT
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Patrick said that he was very happy the staff went out of their way to take him home and to do a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Marc S.
Cheshire, CT
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Marc said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Trumbull, CT
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Dennis said they are close and they do a good job.
This review was collected via phone interview by Customer Research Inc.

SW
Sarah W.
Meriden, CT
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Sarah said the service was good. The price was more expensive than any other quote that they received.
This review was collected via phone interview by Customer Research Inc.

SR
Stephen R.
West Roxbury, MA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Stephen said the staff was able to help him out.
This review was collected via phone interview by Customer Research Inc.

WW
WILL W.
Wallingford, CT
Mercedes-Benz E350
Verified Customer
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09/25/2018
Excellent efficient service!
I've always had a great experience with Plaza Service Center. They recently added online appointment scheduling which adds another layer of convenience to the experience.

AC
Aaron C.
Meriden, CT
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Aaron said this business did a one day turn around for a big job and he has had no issues since..
This review was collected via phone interview by Customer Research Inc.