Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

654 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 5 days ago

Reviews


DB
Daniel B.
New York, NY
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
Daniel said this business is good at providing service.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
New York, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017
Excellent experience
I was very impressed with the service on my car and with the staff. Anna was terrific......and very accommodating when I was having trouble with my credit card. I had discovered your site when I got my car inspected....what a great find. You'll see me again for any car repair needs.....thank you

KS
Kathy S.
New Rochelle, NY
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017
Excellent service.
The people.

GP
Guillermo P.
New York, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Guillermo said they were trustworthy.
This review was collected via phone interview by Customer Research Inc.

JM
Jean M.
New York, NY
Toyota Avalon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/02/2017
Juan was the heart of the shop. Get him back!!!!
The shop has lost their best mechanic (Juan). They sorely need him back.
Juan D. from 2000 Auto Service Corp responded on 05/03/2017

We have great mechanics here and we wish Juan nothing but the best in his next chapter of his life.  Have a great summer!!!!


GC
Glenn C.
New York, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017
Another great experience
Had another great dealing with 2000 Auto Having broung in my 95 Subaru for maintenance work. I have brought 3 vehicles to 2000 for service over the years in addition to the Subaru and everytime I've left very pleased with the work. Everyone there is very courteous and professional and it begins with when you walk in the door to when you have your vehicle returned to you. Thanks again 2000 Auto.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

Thank you so much for confiding in us with your vehicle. Have a Great summer.


AB
Adam B.
New York, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Adam said the business was good but not perfect.
This review was collected via phone interview by Customer Research Inc.

SR
Sherif R.
New York, NY
Volkswagen Passat
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/24/2017 Category: Service
Sherif said they neglected to do the work before performing an inspection on his vehicle. He no longer trusts them.
This review was collected via phone interview by Customer Research Inc.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

Hi, This is incorrect information.  You brought in your vehicle for an NYS Inspection which failed both safety/emission.  I personally called you with an explanation of what is going on with the your vehicle. You said, "to leave the vehicle alone you are not investing money into this car".  These are DMV rules and regulations and your vehicle did not meet those standards. Have a wonderful & safe summer.


RC
Robert C.
Greenwood Lake, NY
Toyota Prius V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Robert said they are very good and honest.
This review was collected via phone interview by Customer Research Inc.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

We appreciate your kind words. Have a great summer!


SH
Sanford H.
New York, NY
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017
The Best Auto Service in NYC!!
Fernando Diaz and his daughter Anna run the best auto service business in the City. Whether it's a simple oil change, mechanical problem, or touch-up paint, the quality of their work and customer service is unparalleled - especially in a City where most places act as if they are doing you a favor.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

It is always a pleasure seeing you here.  Have a wonderful summer. :)


EG
Evelyn G.
New York, NY
Mazda CX-7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Evelyn said she went to the business to have one of her brake lights fixed because it was loose. She said she had to take her vehicle back to the business to have it fixed. When she got there at 8 am on a Saturday morning, they were closed. After 15 minutes, she went somewhere else.
This review was collected via phone interview by Customer Research Inc.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

Hi, We are sorry this happened. Please give us a call if you haven't done so already so we credit the brake light fixture.  Thanks again.


TM
Timon M.
New York, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Timon said the business completed his inspection before promised, it was easy and convenient.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
New York, NY
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017
Auto 2000
Honest and efficient attention to the issues

SB
Sharon B.
Brooklyn, NY
Buick LaCrosse
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/07/2017 Category: Service
Sharon said the service was fine. Her one concern was the business quoted her a price but when she was ready to leave, they added on taxes and fees that she was not expecting.
This review was collected via phone interview by Customer Research Inc.
Juan D. from 2000 Auto Service Corp responded on 04/10/2017

We are sorry if there was a misunderstanding but prior to work being perform an estimate was given to an oil change and a replacement of a headlamp bulb including taxes.  After reviewing your invoice there was no additonal fees or added charges to your bill.  If there is an additional questions feel free to give us a call. 


KC
Kolott C.
New Windsor, NY
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017 Category: Service
Kolott said she appreciated the time it took and how professional they were. The employees were very understanding.
This review was collected via phone interview by Customer Research Inc.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

We are glad that are satisfied. Thanks again & enjoy your summer.


RB
Ronnie B.
New York, NY
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
No Nonsense Service
I have been using 2000 Auto for more than 10 years. They have always kept my cars in good shape at a reasonable cost. They are prompt, courteous, do what they say they are going to do and don't spring surprises.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

We appreciate your kind words and respect all our customers.  Thanks again for entrusting us with your vehicle. Have a wonderful summer!


PF
Peter F.
New York, NY
BMW 2002
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Peter said he never has problems with this business.
This review was collected via phone interview by Customer Research Inc.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

Thanks for entrusting us with your vehicle. Have a great summer!


YG
Yana G.
New York, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017
Honda CRV
good service, on time, polite and and nice.
Juan D. from 2000 Auto Service Corp responded on 04/26/2017

Thank you so much!!! Have a great summer! :)


BH
Barbara H.
New York, NY
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017
Kindness, excellent service, great people who provide the service.
Add, convenient location to my comments above.

MA
Mariola A.
New York, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017
Excellent service
I came in to do a car inspection and everyone was friendly and helpful going back in the future