3D Auto Body and Collision Centers - West Chester

Ms. Conroy, 

I would like to personally appologize for the confusion and lack of communication from out team. Over the past year many insurance carriers have ackknowledged the higher cost of doing business from supply chain issues to increased labor costs. Some smaller carriers attempt to keep rates as low as possible. 

With the difference being less than $100 this is something that we should have just negotied with your carrier to the fairest price and then just have charged the deductible and written off the difference, especially for a repeat customer like yourslelf. 

Our corporate office has mailed a check last week for the $86 that you were wrongfully charged. 

I do hope that if there is a need in the future that you would be willing to give us another chance. 

Please do not to hestiate to contact me @ 484--362-6000 if there are any questions. 

Sincerely, 

Patrick McCready. 

Dorector of Operations, 
3D Bodyworks, Inc.