Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

286 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
Latest Review 5 days ago

Reviews


TT
Terry T.
Minnesota
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Terry said he would recommend this business for service. He stated that Kevin was really good.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Foley, MN
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Jim said he brought his vehicle in for an alignment and his tire light was on. The staff didn't know which tire or which side was having problems.
This review was collected via phone interview by Customer Research Inc.

CR
Cleo R.
Foley, MN
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Cleo said the service was good.
This review was collected via phone interview by Customer Research Inc.

SH
SANDRA H.
Foreston, MN
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2018
oilchange; Window motor replaced.
They get your car in soon as possible.They call if something else needs attention before working on it. Most issue are resolved. If not they go the extra mile to figure out the problem. They make sure the car is ready for driving. Get car back in working order.

AS
Arlin S.
Foley, MN
Saturn VUE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Arlin said the service was good.
This review was collected via phone interview by Customer Research Inc.

DT
Diane T.
Foley, MN
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Diane said she was very happy with them. They were very cordial. They got right to it. She felt they cared about her vehicle. She was very satisfied with them.
This review was collected via phone interview by Customer Research Inc.

TL
Tyler L.
Foley, MN
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Tyler said the service was good.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Minnesota
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
John said the business took a lot longer than they told him they would.
This review was collected via phone interview by Customer Research Inc.

OM
ORVILLE M.
Foley, MN
Buick LaCrosse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2018
The people and the shop is in walking distance
I just had my car worked on for not starting and I have some concerns on the cost.
During my life time I have worked in a gas station service shop.
NEVER when a car was towed in for not starting did we need to change oil - what is this all about ?
NEVER did we need to buy new plugs. We just sand blasted, clean, reset them & reused them.
We did a minor tune up and our work was done.
Thanks,
Orville
Nelda S. from Five Starr Auto Repair Inc responded on 01/16/2018

Hello Orville, Sorry you feel that this was not necessary for your car, back in the day that might have been the case. But because of fuel injected cars there is way more fuel preasure, and because your car was so flooded we had to pull the plugs and oil the cylinders. The plugs were so fouled they had to be replaced. The oil smelled like gas so that is why the oil was changed. If you have any other concerns please let us know. Five Starr Auto


MB
MISCHELLE B.
Foley, MN
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2017
1/2 life battery
Had the battery replaced on my Subaru. I was in and out quickly. Kevin and staff are knowledgeable and professional. We have created a great rapport with Five Starr since they opened. The staff has gone out of the way to accommodate our needs. Will continue to take all our vehicle needs to Five Starr!

KD
Ken D.
Clear Lake, MN
Buick Park Avenue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2017 Category: Service
Ken said he has pretty good luck with this business.
This review was collected via phone interview by Customer Research Inc.

EJ
Eric J.
Oak Park, MN
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2017 Category: Service
Eric he is satisfied with the service he got from this business.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Foley, MN
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Spoke with Louise. She said this business did a pretty good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

AE
Arnie E.
Oak Park, MN
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2017 Category: Service
Arnie said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

HB
Hailey B.
Minnesota
Dodge Journey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2017 Category: Service
Hailey said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DK
Delroy K.
Foley, MN
Saturn SL2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2016 Category: Service
Delroy said this business is pretty good.
This review was collected via phone interview by Customer Research Inc.

BH
Bethany H.
Foley, MN
Ford Edge
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2016 Category: Service
Bethany said this business told her she had a problem with one of her tire's and recommended service, However she obtained a second opinion and the second facility said it was not necessary. She said she would still recommend this business but only for minor service.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Foley, MN
Pontiac Trans Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2016 Category: Service
Ken said the business is good.
This review was collected via phone interview by Customer Research Inc.

JB
Jeremiah B.
Foley, MN
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2016 Category: Service
Jeremiah said the business provided good service but they did not call him to get authorization to begin the repairs on his vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Foley, MN
Pontiac Trans Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Ken said this business did a pretty decent job.
This review was collected via phone interview by Customer Research Inc.