Five Starr Auto Repair Inc


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

226 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
Latest Review 5 days ago
John H. on 01/11/2018
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John said the business took a lot longer than they told him they would.
Vehicle: Ford F-150
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
ORVILLE M. on 01/07/2018
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"The people and the shop is in walking distance"
I just had my car worked on for not starting and I have some concerns on the cost.
During my life time I have worked in a gas station service shop.
NEVER when a car was towed in for not starting did we need to change oil - what is this all about ?
NEVER did we need to buy new plugs. We just sand blasted, clean, reset them & reused them.
We did a minor tune up and our work was done.
Thanks,
Orville
Vehicle: Buick LaCrosse
Service Date: 01/03/2018
Review Created: 01/07/2018 11:44 AM
96b7bcd5b96ac4db4d6ed3df33e55feb?s=28
Nelda S. at Five Starr Auto Repair Inc responded on 01/16/2018

Hello Orville, Sorry you feel that this was not necessary for your car, back in the day that might have been the case. But because of fuel injected cars there is way more fuel preasure, and because your car was so flooded we had to pull the plugs and oil the cylinders. The plugs were so fouled they had to be replaced. The oil smelled like gas so that is why the oil was changed. If you have any other concerns please let us know. Five Starr Auto

MISCHELLE B. on 12/06/2017
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"1/2 life battery"
Had the battery replaced on my Subaru. I was in and out quickly. Kevin and staff are knowledgeable and professional. We have created a great rapport with Five Starr since they opened. The staff has gone out of the way to accommodate our needs. Will continue to take all our vehicle needs to Five Starr!
Vehicle: Subaru Outback
Service Date: 12/04/2017
Review Created: 12/06/2017 09:42 AM
Ken D. on 05/20/2017
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Ken said he has pretty good luck with this business.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 04/24/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Eric J. on 04/21/2017
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Eric he is satisfied with the service he got from this business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/16/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Richard K. on 04/19/2017
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Spoke with Louise. She said this business did a pretty good job on her vehicle.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/21/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Arnie E. on 03/31/2017
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Arnie said the business provided good service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/15/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Hailey B. on 03/31/2017
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Hailey said they did a good job.
Vehicle: Dodge Journey
Category: Service
Service Date: 03/08/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Delroy K. on 04/15/2016
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Delroy said this business is pretty good.
Vehicle: Saturn SL2
Category: Service
Service Date: 03/24/2016
Review Created: 04/15/2016
This review was collected via phone interview by Customer Research Inc.
Bethany H. on 04/07/2016
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Bethany said this business told her she had a problem with one of her tire's and recommended service, However she obtained a second opinion and the second facility said it was not necessary. She said she would still recommend this business but only for minor service.
Vehicle: Ford Edge
Category: Service
Service Date: 03/22/2016
Review Created: 04/07/2016
This review was collected via phone interview by Customer Research Inc.
Ken M. on 03/12/2016
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Ken said the business is good.
Vehicle: Pontiac Trans Sport
Category: Service
Service Date: 03/07/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Jeremiah B. on 02/12/2016
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Jeremiah said the business provided good service but they did not call him to get authorization to begin the repairs on his vehicle.
Vehicle: Toyota Avalon
Category: Service
Service Date: 02/05/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Ken M. on 01/18/2016
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Ken said this business did a pretty decent job.
Vehicle: Pontiac Trans Sport
Category: Service
Service Date: 12/30/2015
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
John R. on 11/26/2015
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John said the business got the work done quickly and they did a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/26/2015
Review Created: 11/26/2015
This review was collected via phone interview by Customer Research Inc.
Pete N. on 11/21/2015
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Pete said he was really happy with the business because they got him right in. They were straightforward and reasonably priced.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 11/12/2015
Review Created: 11/21/2015
This review was collected via phone interview by Customer Research Inc.
Ken M. on 11/20/2015
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Ken said they are always good and get the job done.
Vehicle: Pontiac Trans Sport
Category: Service
Service Date: 10/16/2015
Review Created: 11/20/2015
This review was collected via phone interview by Customer Research Inc.
Aaron Z. on 09/30/2015
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Aaron said the service at this business was fine.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 09/03/2015
Review Created: 09/30/2015
This review was collected via phone interview by Customer Research Inc.
Jackie T. on 08/17/2015
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Jackie said this business provided better than average service.
Vehicle: Dodge Journey
Category: Service
Service Date: 08/12/2015
Review Created: 08/17/2015
This review was collected via phone interview by Customer Research Inc.
Michelle S. on 06/26/2015
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Michelle said she is happy with the service she received and they were pretty good.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/10/2015
Review Created: 06/26/2015
This review was collected via phone interview by Customer Research Inc.
ANTHONY S. on 06/09/2015
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"fast and efficient "
They did my oil change quickly and even checked other things on top of that.
Vehicle: Jeep Liberty
Service Date: 06/05/2015
Review Created: 06/09/2015 09:15 AM
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