Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 462 Reviews )

100% Would Recommend
Latest Review 1 day ago

Reviews


SG
Sarah G.
Rhode Island
BMW 3 Series
Verified Customer
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07/17/2018 Category: Service
Sarah said the facility was fantastic to work with. She said the business was prompt, fast, and knowledgeable. She said she did not have to wait and she will go there again.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Rhode Island
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Matt said the staff were great. They did a nice job and they were pleasant to deal with. He had a great experience.
This review was collected via phone interview by Customer Research Inc.

AJ
Alex J.
Rhode Island
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Alex said he had saw a coupon in a magazine for this business advertising all services. The staff at this business can handle anything and everything, they are very thorough. The service was quick. He said, what the staff at this business say is what they deliver. They stand behind their products and services. It is worth the extra miles to go to this business.
This review was collected via phone interview by Customer Research Inc.

LP
Lee P.
Rhode Island
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Lee said they are reliable and it is good service at this business.
This review was collected via phone interview by Customer Research Inc.

SA
Sandra A.
Rhode Island
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Sandra said the prices were just a little high, but the staff were very nice and took her in right away.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Attleboro, MA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Great Service
Always great service at A&W. They do a great job and very friendly.

CA
Chris A.
Greenville, RI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Andrew. He said the service was the best. John was very accommodating. He was fair. He provided honest work. He was up front with the service. He provided fair prices.
This review was collected via phone interview by Customer Research Inc.

JA
Joe A.
Rhode Island
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Joe said the business got his vehicle serviced quickly and he is happy with it.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
Smithfield, RI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Dan said that the facility did a good job on his behalf.
This review was collected via phone interview by Customer Research Inc.

SA
Sam A.
Rhode Island
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Sam said the business did a good job and quickly.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Rhode Island
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
John said the staff did a good job. Their customer service was great.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Rhode Island
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Kevin said the facility provided excellent service, the mechanic was good, the staff were friendly, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

AV
Andrew V.
Smithfield, RI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Andrew said the staff did a great job. It was good and they were efficient and affordable.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Lincoln, RI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Spoke with Clair. She said the staff are very trustworthy and she has been going there for years.
This review was collected via phone interview by Customer Research Inc.

YH
Yvonna H.
Rhode Island
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Yvonna said the business took her in right away, they were pleasant and she had no complaints.
This review was collected via phone interview by Customer Research Inc.

JI
James I.
Smithfield, RI
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
It’s easy to schedule an appointment and the commission regarding what is needed and the estimated time for repairs is great.
I have had all great experiences with A&W Auto Repair. I have taken 3 vehicles in for service and have found it easy to schedule appointments and never had a problem related to any of the work completed. I have recommended A&W to family and they continue to bring all their vehicles in for service.

PW
Paul W.
Smithfield, RI
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Great service, fair pricing, trustworthy people!
I have been taking my four cars to A&W for about two years now. Each time all the work has been done professionally and in a timely manner. John the owner will cater to any request that you may have. Ira, one of the mechanics, is well educated with German vehicles. John will allow you to buy the parts needed on line and will just charge you the labor for installation. This can save you quite a bit of $$. All the good reviews you see on line are right on point.

SM
Sydnee M.
Rhode Island
Honda HR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sydnee said the business is good. The staff are super professional, quick and helpful. She was in and out within one hour.
This review was collected via phone interview by Customer Research Inc.

ER
Ernest R.
Smithfield, RI
Volvo XC70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Ernest said the employees helped him out with his service. They did not get his approval before they completed the repairs.
This review was collected via phone interview by Customer Research Inc.

FM
Francine M.
Johnston, RI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Francine said that John is always amazing and wonderful, she really likes doing business with this facility and she appreciates their customer service.
This review was collected via phone interview by Customer Research Inc.