100% Would Recommend
81% Business Response
Latest Review 2 days ago
Dan T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the staff did what they said they would do and they did a nice job.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Chelsea K. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chelsea said the experience was easy, and she did not have any problems. The people were nice.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 11/10/2017

Thank you Chelsea, we appreciate your business and thank you for taking the time to provide feedback. See you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
Doug M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Doug said this business did everything they promised to do and the vehicle is running fine.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 11/10/2017

Thank you Doug, we appreciate your business. See you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
Lance E. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lance said he has been visiting this business for past 2 and a half years. He has taken multiple family members with multiple vehicles in because he trusts how they diagnose it. Bill knows they work appropriately. They are nice people to be around.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 09/29/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 11/06/2017

Thank you for the kind words, its always nice to hear. We appreciate your confidence and trust in us & look forward to seeing you for your future service needs. See you next time you need us!

Josh Knabe
Owner/Manager
360-629-2611
Stacy S. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stacy said the job was done on time. They did a good job.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 10/02/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 11/10/2017

We appreciate your business Stacy, thank you for taking the time to provide us with feedback. See you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
Art J. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Art said the workers at this facility did what he asked.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 11/10/2017

Thank you Art, hope the BMW is running well. We appreciate your business and will see you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
Gordon R. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gordon said the people at Advanced Automotive are nice and the service is good.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 11/07/2017

Thank you Gordon, appreciate your kind words & your business. See you next time you need us!

Josh Knabe
Owner/Manager
360-629-2611
James K. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said Josh is a good man, and he knows his stuff very well.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 10/12/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 11/03/2017

Thank you James, we appreciate your business. Hope all is well with you, we will see you next time you need us.

Josh Knabe
Owner/Manager
360-629-2611
Jerry J. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said that the business provides excellent service and they take care of his problems.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 11/03/2017

Thank you Jerry, always nice to see you.

Josh Knabe
Owner/Manager
360-629-2611
Thomas V. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said he is very happy with this business. They do an excellent job. They explained the work to him and they gave him information. They will let him know if they can not do something. The staff has been very nice to him and his wife. They are one of the best places he has ever taken his vehicle.
Vehicle: Saab 9-4X
Category: Service
Service Date: 10/04/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 10/19/2017

Thank you Thomas, always nice to see you guys. We appreciate your business and your kind words. We will see you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
Gabor M. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gabor said everything went smoothly during his visit.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 09/21/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 10/01/2017

Thank you, let us know if you need anything else repaired on your Vanagon. See you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
Paul B. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said he would recommend this business.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 10/01/2017

Thanks Paul, always nice to see you! 

Josh Knabe
Owner/Manager
360-629-2611
Don S. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said they were convenient.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/18/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 10/01/2017

Thanks Don, see you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
Michael R. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said he went to two other facilities and they could not repair the problem. This facility took care of it right away.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/21/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 10/01/2017

Thanks Michael, we appreciate the positive feedback. Look us up next time you need something for your Jeep. 

Thank you,

Josh Knabe
Owner/Manager
360-629-2611
Brad S. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said the business did a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 10/19/2017

Thank you Brad, appreciate you taking the time. We will be here next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
SCOTT P. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
I have been taking the family cars to advanced Automotive now for several years. I have never been disappointed with their service and ability to fix whatever might be wrong with our cars. They will only do what you ask and are mindful of your budget. A must have in these days of computer driven cars is to know someone you can trust to do the right thing for you and your car. Advanced Automotive has always been honest and up front with me about any issues with my cars. Great customer service from everyone there. Highly recommended.
Vehicle: Honda Civic Cpe
Service Date: 09/19/2017
Review Created: 09/23/2017 07:55 AM
Josh K. at Advanced Automotive responded on 10/01/2017

Thank you Scott, appreciate your kind words & your trust in our service. Always nice to see you! Can't wait to hear more rock & roll band stories next time you come in. See you next time you need us. 

Thank you, 

Josh Knabe
Owner/Manager
360-629-2611
Jose A. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jose said Josh always does a good job. He takes a lot of his vehicles to the business.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Josh K. at Advanced Automotive responded on 10/01/2017

Thanks Jose, appreciate your business and trust in our service. We will be seeing you soon for some of our favorite local Mexican food, until then. 

Thank you, 

Josh Knabe
Owner/Manager
360-629-2611
RICHARD R. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
The girls in the front office are always smiling & friendly.
Shop is very thorough.
Vehicle: Subaru Legacy Wagon
Service Date: 08/15/2017
Review Created: 09/16/2017 08:45 AM
Josh K. at Advanced Automotive responded on 09/19/2017

Thank you for your kind words, we appreciate your business and will see you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
VICKI G. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people and knowledgeable about all makes of automobiles"
Great people, know their business well, very good pricing on all repairs. I have recommended to everyone I know. Will definitely keep going with any auto issues, or even just an oil change (great pricing on that too).
Vehicle: Toyota Camry
Service Date: 08/31/2017
Review Created: 09/15/2017 06:08 PM
Josh K. at Advanced Automotive responded on 09/19/2017

Thank you Vicki, we appreciate the kind words, we will see you next time you need us. 

Josh Knabe
Owner/Manager
360-629-2611
FRED Y. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Getting ready for a trip"
My classic hasn't been running right so I asked Advanced to look it over. I received a detailed report on services necessary. I chose the most urgent an they were completed within in my time frame. I am pleased with the overall service
Vehicle: Ford Torino
Service Date: 09/06/2017
Review Created: 09/14/2017 11:59 PM
Josh K. at Advanced Automotive responded on 10/01/2017

Thanks Fred, hope your trip went well, let us know if you need anything else. 

Thank you, 

Josh Knabe
Owner/Manager
360-629-2611
Displaying Review 1 - 20 of 110 in total