Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 880 Reviews )

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.27273/5Overall Rating 2.27273/5rating 2.27273rating 2.27273rating 2.27273
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


LS
Larry S.
Jackson, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Very Good service
Prompt and Quick, wonderful combonation.

AL
Aaron L.
Selmer, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Customer care
Always friendly and great service I appreciate you taking care of my ride
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 11/15/2019

Always a pleasure to service your vehicle, look forward to future visits 


BY
Bob Y.
Jackson, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
x
x
TAYLOR F. from Allen Samuels Hyundai of Jackson responded on 11/14/2019

Thank you for taking the time to fill out our survey! We are so glad to hear you had a wonderful experience with us! If there is anything else we can do for you please let us know!


DD
Debra D.
Jackson, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Best and fastest oil change ever!
This was the fastest and most courteous oil change ever. I was out in30 minutes!
TAYLOR F. from Allen Samuels Hyundai of Jackson responded on 11/13/2019

Thank you so much for taking the time to fill out our survey! We are so glad to hear you had a wondeful experience with us! If there is anything else we can do for you please let us know!


Verified Customer
Jackson, TN
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Review shop
Satisfied customer
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 11/12/2019

Thank you for your business 


DR
Don R.
Mc Lemoresvle, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2019 Category: Service
DON REED
VERY NICE SERVICE NO COMPLAINTS
TAYLOR F. from Allen Samuels Hyundai of Jackson responded on 11/11/2019

Thank you so much for taking the time to fill out our survey! We are so glad to hear you had a good experience with us! If there is anything else we can do for you please let us know!


MG
Meagan G.
Westport, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Great Service
Chris always does a great job to take care of my car! He is super nice and helpful.
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 11/06/2019

Always a pleasure to service your vehicle. One of my best customers. 


Verified Customer
Jackson, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Efficient Service
I always have a great experience here, with efficient service.
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 11/05/2019

Thank you for your business look forward to future visits 


BY
Bob Y.
Jackson, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
my problem was resolved
see above

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/01/2019 Category: Service
see previous comment
see previous comment
Joe A S., SERVICE MGR from Allen Samuels Hyundai of Jackson responded on 11/01/2019

The 2018 Sonata does not have a audible alarm for the passenger side seat belt, it only has a light in the center of the dash that will flash. This was recorded on your repair order the first visit to our service department. Please contact me so I can explain this to you in person or on the phone.


GY
Guy Y.
Dyersburg, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Great Service
Allen Sammuels Service Department are top notch. They got me in and out in a fast and hassle free experience.
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 10/31/2019

Thank you for your business look forward to future visits 


PP
Preferred P.
Humboldt, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Service Service service
Consistent great service
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 10/31/2019

Thank you for your business 


Verified Customer
Milan, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Service work
Fast service and friendly people to deal with.
TAYLOR F. from Allen Samuels Hyundai of Jackson responded on 10/28/2019

Thank you so much for taking the time to fill out our survey! We are so glad to hear you had a great experience with us! If there is anything else we can do for you please let us know!


Verified Customer
Saulsbury, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
The service awesome!
I called on a Saturday morning needing my car serviced , and Chris told me he would work me in . I got my car serviced and out quickly. Chris was the one that helped me with my car very polite man . The shop was very clean .
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 10/23/2019

Thank you for your business look forward to future visits 


MT
Marisa T.
Jackson, TN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Great people at a great dealership
The staff has always been so knowledgeable, courteous and helpful. They take real good care of both our vehicles.
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 10/19/2019

Thank you for your business look forward to future visits 


DL
Debrah L.
Jackson, TN
2009 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Oil change
Debbie
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 10/18/2019

Thank you for your business 


LS
Larry S.
Jackson, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Very Good service
The Hyundai team was quick and efficient I was in and much quicker than the last time I went there.
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 11/07/2019

Thank you for your business 


VP
Vickie P.
Huntingdon, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
All of the workers are very pleasant.
Chris in the service center! He is willing to help a customer in any way he can.
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 11/07/2019

Always a pleasure to service your vehicle. Look forward to future visits 


LT
Lewis T.
Dyersburg, TN
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Hyundai servicing
Fast and efficient just the way I like it
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 11/07/2019

Thank you for your business 


PT
Patricia T.
Jackson, TN
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Great Service
I can always depend on great service whenever I get my vehicle serviced unfortunately I couldn’t come back as planned to get some other work done but because I was alerted before hand I knew what I needed and I have to thank the service department for keeping me informed about my vehicle.
CHRISTOPHER L E. from Allen Samuels Hyundai of Jackson responded on 11/07/2019

Always a pleasure, look forward to future visits. Thank you for letting us service your vehicle 


Verified Customer
Jackson, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Superior service
Very knowledgeable, superior service will definitely use again
TAYLOR F. from Allen Samuels Hyundai of Jackson responded on 10/09/2019

Thank you so much for taking the time to fill out our survey! We are so glad to hear you had a great experience with us! If there is anything else we can do for you let us know!