Almost Heaven Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

243 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
97% Business Response
Latest Review about 9 hours ago
MICHAEL P. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent as usual"
Brought my Prius in for repair and had it back the same day. Appreciate the honesty and assistance getting the car there and back.
Vehicle: Toyota Prius
Service Date: 11/22/2017
Review Created: 11/24/2017 02:18 PM
Kent R. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kent said Doug is a friend of his. He knows and trusts him.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/14/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Judy M. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Judy said the staff are very honest.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 11/14/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
WILLIAM P. on 11/21/2017
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"Love the Title"
wonderful service, Very competent employees, fast turnaround.
Vehicle: Dodge Journey
Service Date: 09/12/2017
Review Created: 11/21/2017 01:31 PM
Sam S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sam said the staff did a very good job.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 11/07/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
SAMANTHA F. on 11/17/2017
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"Friendly and knowledgeable "
They are great! The service is friendly and I won't be going anywhere else from now on.
Vehicle: GMC Terrain
Service Date: 11/16/2017
Review Created: 11/17/2017 08:33 AM
Travis H. on 11/15/2017
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Travis said the employees did what they were supposed to do.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/06/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/16/2017

Thanks for the review.....

Douglas Hanshew
owner
304-982-6757
Phillip P. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phillip said they took care of all of his problems and they got his vehicle fixed in a timely manner. He suggested they keep up the good work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/16/2017

Thanks Phil for the review...

Douglas Hanshew
owner
304-982-6757
MIKE M. on 11/13/2017
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"November Repair"
I was referred to Almost Heaven Auto Repair by a co-worker and was not disappointed by his recommendation. The owner was very thorough and asked questions about the symptoms that led to getting the job done. I felt he was honest in everything he recommended. Definitely will refer friends in the future.
Vehicle: Chrysler PT Cruiser
Service Date: 11/10/2017
Review Created: 11/13/2017 05:06 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 11/13/2017

We are the automotive Dotors LOL, If we ask the right questions we can fix it right the first time.....Thanks for the review....

Douglas Hanshew
owner
304-982-6757
John S. on 11/13/2017
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John said the staff did what they said they would do. The vehicle seems like it's fixed and they did a good job. They're polite and courteous.
Vehicle: Ford F-150
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/16/2017

Thanks for being understanding and willing to work with us, It was a hard repair and turned out great...

Douglas Hanshew
owner
304-982-6757
Trampus H. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trampus said the business did an excellent job.
Vehicle: Ford Fusion
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/13/2017

Thanks for your faithfulness.....

Douglas Hanshew
owner
304-982-6757
Owen R. on 11/10/2017
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Owen said she has been dealing with this business for years.
Vehicle: Mercury Mariner
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/13/2017

Thanks for coming back over all the years......

Douglas Hanshew
owner
304-982-6757
BARBARA K. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like good service and the friendly staff."
Even though I was early for my appointment, I stole did not h a 've long to eai.
Vehicle: Ford Fusion
Service Date: 11/07/2017
Review Created: 11/08/2017 08:21 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 11/13/2017

We love our customers, They are the best in Charleston

Douglas Hanshew
owner
304-982-6757
Carmel G. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carmel said she was completely satisfied with the service this business provided.
Vehicle: Ford Focus
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/07/2017

Hey sorry you had to bring it back for us to recheck the car but again thanks for being so understandable.....Have a grear trip 

Douglas Hanshew
owner
304-982-6757
Hannah K. on 11/03/2017
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Hannah said her vehicle was fixed.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 10/30/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/13/2017

Fix right the first time!!!! Thats important to us here....

Douglas Hanshew
owner
304-982-6757
KERMIT and FRANCES E. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent manners and service"
I will definitely be back and recommend this place to my friends and family.
Vehicle: Toyota Tacoma
Service Date: 11/01/2017
Review Created: 11/01/2017 08:09 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 11/02/2017

Thanks for the review and hope to see ypu next time.

Douglas Hanshew
owner
304-982-6757
Andrew R. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said he was satisfied with the service he received at this business.
Vehicle: Chevrolet Silverado 2500HD
Category: Service
Service Date: 10/20/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/06/2017

Thanks for the review, We do thank you for your support...

Douglas Hanshew
owner
304-982-6757
EVERETT B. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient, accommodating."
The management will work with you to ensure your time considerations can be met.
Vehicle: Chevrolet Silverado 1500
Service Date: 10/27/2017
Review Created: 10/29/2017 03:43 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 11/02/2017

Our customers and freinds are valuable to us.  

Douglas Hanshew
owner
304-982-6757
Tiffany S. on 10/27/2017
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Tiffany said they did a really great job and she was pleased.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/02/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/06/2017

Thanks for taking the time to speak to the recsearch company that calls our customers and makinf sure we are doing our jobs right the first time.....

Douglas Hanshew
owner
304-982-6757
Paul C. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said this business is friendly. The staff have good prices and they do good work.
Vehicle: Kia Sorento
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/06/2017

thanks for the review come again.....

Douglas Hanshew
owner
304-982-6757
Displaying Review 1 - 20 of 243 in total