Almost Heaven Auto Repair


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

296 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
99% Business Response
Latest Review 10 days ago
Antone C. on 04/11/2018
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Antone said the service was excellent.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/10/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 04/12/2018

tHANKS

Douglas Hanshew
owner
304-982-6757
KIM R. on 04/07/2018
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"Car repair"
My 11 year old Santa Fe needed major work. Doug and Mike are such good men to work with. They do the best work and are very reasonably priced. It’s a good feeling to be able to take your vehicle to a business that is trustworthy.
Vehicle: Hyundai Santa Fe
Service Date: 04/06/2018
Review Created: 04/07/2018 12:44 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 04/09/2018

Thanks for the great review, We have to eep them a running !!!

Douglas Hanshew
owner
304-982-6757
DEBBY H. on 04/06/2018
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"Near my home, honesty "
Fast courteous service. Everything they did to my vehicle was explained to me, I was told of certain warranties and given a copy. I was given information of other services they provide for proper maintenance of my vehicle
Vehicle: Chevrolet TrailBlazer
Service Date: 04/06/2018
Review Created: 04/06/2018 08:07 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 04/09/2018

Thanks for trusting us and your friend for referring you to use us...

Douglas Hanshew
owner
304-982-6757
DAVID W. on 04/06/2018
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"inspection"
fast and friendly
Vehicle: Nissan Rogue
Service Date: 04/05/2018
Review Created: 04/06/2018 05:24 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 04/06/2018

Not always but we try.....Thanks 

Douglas Hanshew
owner
304-982-6757
Will H. on 03/29/2018
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Will said the service is awesome, and they're quick to get him in. They got him in and out quickly, it's good service and it's a great place. He's happy to take his business there.
Vehicle: Ford F-150
Category: Service
Service Date: 03/27/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 04/02/2018

Thanks for the review we do..... 

Douglas Hanshew
owner
304-982-6757
Jane C. on 03/27/2018
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Jane said the mechanic explained everything to her and everyone was very pleasant work with.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/23/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 03/28/2018

Thanks for giving us a chance to repair your car.....

Douglas Hanshew
owner
304-982-6757
EVERETT B. on 03/26/2018
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"Customer Service and quality of work"
Work performed is excellent and customer service is second to none.
Vehicle: Chevrolet Silverado 1500
Service Date: 03/02/2018
Review Created: 03/26/2018 03:27 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 03/26/2018

Thanks for the review.....

Douglas Hanshew
owner
304-982-6757
David F. on 03/26/2018
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David said the staff are helpful, informative, friendly, and that they provide good service. He said he keeps going back to the business for those reasons.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/22/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 03/28/2018

Thats for all the years of service......

Douglas Hanshew
owner
304-982-6757
RONNIE J. on 03/25/2018
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"Very satisfied with my experience at Almost Heaven Auto Repair ."
I had new tires and a alignment done on my truck. I am very satisfied with the service , quality and price. Mike and Doug were very helpful with my questions .The estimate that I was given was accurate everything I asked for was done and there were no surprises on the bill. Thats how I like to do business.
Vehicle: Chevrolet Avalanche
Service Date: 03/23/2018
Review Created: 03/25/2018 01:24 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 03/26/2018

Thanks for the review, hope you enjoy the new tires......

Douglas Hanshew
owner
304-982-6757
GEORGE Y. on 03/24/2018
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"Happy "
Can always depend on Dougs garage to do the best job possible.
Vehicle: Ford Focus
Service Date: 03/15/2018
Review Created: 03/24/2018 05:03 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 03/26/2018

Thanks buddy......

Douglas Hanshew
owner
304-982-6757
MORGAN W. on 03/21/2018
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"Great business"
Staff is very polite and helpful in every aspect. They accommodated my work schedule and were able to complete the job in two days. Would highly recommend to anyone in need.
Vehicle: Ford Focus
Service Date: 03/21/2018
Review Created: 03/21/2018 08:08 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 03/22/2018

Thanks for giving us a try, we love all our customers and hope to see you in the future....

Douglas Hanshew
owner
304-982-6757
CHRISTOPHER L. on 03/17/2018
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"Reputable Service and Great People"
Everyone at Almost Heaven is always friendly and provides excellent quality in their work. We won’t take our vehicles anywhere else!
Vehicle: Dodge Pickup
Service Date: 03/16/2018
Review Created: 03/17/2018 04:40 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 03/19/2018

Thank you sir, have a great day....

Douglas Hanshew
owner
304-982-6757
Brian B. on 03/13/2018
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Brian said the staff provided great communication and the service provided was reasonably priced.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 03/02/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 03/15/2018

Thanks for your business, come again 

Douglas Hanshew
owner
304-982-6757
DAVID T. on 03/11/2018
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"Great Service!"
Got in and out in the nick of time! Great business, great service.
Vehicle: Jeep Grand Cherokee
Service Date: 02/19/2018
Review Created: 03/11/2018 10:35 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 03/12/2018

Thanks again for your business  

Douglas Hanshew
owner
304-982-6757
Evan P. on 03/09/2018
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Evan said they did a good job. Mike and Doug were great.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 03/08/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 03/15/2018

We make a great team.LOL thanks for coming in for service

Douglas Hanshew
owner
304-982-6757
Trampus H. on 02/28/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Trampus said he would recommend this business for service.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/26/2018
Review Created: 02/28/2018
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 03/01/2018

Thanks for the review

Douglas Hanshew
owner
304-982-6757
EVERETT B. on 02/23/2018
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"Service"
Again, excellent service and customer care.
Vehicle: Chevrolet Silverado 1500
Service Date: 02/22/2018
Review Created: 02/23/2018 03:10 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 03/01/2018

Thanks for keep coming back for service sir....

Douglas Hanshew
owner
304-982-6757
Christy H. on 02/22/2018
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Christy said the staff was wonderful.
Vehicle: Chevrolet RV Cutaway
Category: Service
Service Date: 02/16/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 03/01/2018

Thanks

Douglas Hanshew
owner
304-982-6757
MACKENZIE M. on 02/21/2018
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"Car repair with heart"
I am so grateful to Doug and his staff for fixing my car quickly and being transparent throughout the whole process. I was traveling from North Carolina to Ohio and my check engine light started flashing and my car sputtering. I did a quick google search and found Almost Heaven. When I called, Doug explained that it was urgent for me to get off the road and agreed to take a look at my car despite it being late in the day. They ended up staying and HOUR after closing time to finish my car so that I could get home that night. I am SO thankful for the work they did. I would absolutely recommend them.
Vehicle: Honda Odyssey
Service Date: 02/19/2018
Review Created: 02/21/2018 08:30 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 02/21/2018

You are so welcome,When you where talking to your kids on the phone and they was crying because you wasn't going to be home and we was able to get you going again, that is why our staff stayed without a complaint .. Glad to do it.

Douglas Hanshew
owner
304-982-6757
GEORGE Y. on 02/21/2018
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"Very happy "
I have a new job driving a lot,good to know Doug and his crew are keeping my car in runner order and finding problems that may become larger problems
Vehicle: Ford Focus
Service Date: 02/14/2018
Review Created: 02/21/2018 03:18 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 02/21/2018

Hey George, Do you know that you have been coming here for your repairs now for 11/17/2006 now that is a faithful customer.....Thanks 

Douglas Hanshew
owner
304-982-6757
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