Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

358 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
99% Business Response
Latest Review about 8 hours ago

Reviews


DW
DAVID W.
Elkview, WV
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Outstanding service
A thorough vehicle was performed.
Doug H., Owner from Almost Heaven Auto Repair responded on 10/19/2018

thanks buddy  

Douglas Hanshew
owner
304-982-6757

LT
LAURIE T.
Elkview, WV
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Friendly, fast, and fair
I found this place to be friendly and fast. Very helpful people. And I also found out that I can get a hand car wash for only $10 !!! I will definitely do my business there from now on.
Doug H., Owner from Almost Heaven Auto Repair responded on 10/17/2018

Thanks for the great review....

Douglas Hanshew
owner
304-982-6757

JW
JESSICA OR LARRY W.
Clendenin, WV
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Efficient!
Easy in and out for my appointment! Checked on a few additional items and handled these requests promptly. I only had to wait a few minutes for my car inspection.
Doug H., Owner from Almost Heaven Auto Repair responded on 10/08/2018

Making the appointment helps us out a lot on getting your car repaired in a reasonable time.

Douglas Hanshew
owner
304-982-6757

NK
NADINE K.
Charleston, WV
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Almost Heaven
Moved to the area a year ago. Been with these gentlemen since. Honest hard working guys, reasonable in prices! Love these guys!
Doug H., Owner from Almost Heaven Auto Repair responded on 10/08/2018

Thanks for being a great customer.....

Douglas Hanshew
owner
304-982-6757

JU
JESSICA U.
Cross Lanes, WV
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Always Recieve Good Service
The service is the reason I have been using Almost Heaven for almost 5 years since I have moved to this area.
Doug H., Owner from Almost Heaven Auto Repair responded on 10/03/2018

And dont forget that you also send us your freinds and coworkers here to......WE want to say thank you.....

Douglas Hanshew
owner
304-982-6757

DH
DEBBY H.
Charleston, WV
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
They care about your safety
Caring attitude, I feel they take care of me like it is their Mother driving the vehicle.
Such attention to every detail.
Doug H., Owner from Almost Heaven Auto Repair responded on 10/01/2018

Thanks for the review

Douglas Hanshew
owner
304-982-6757

OR
Owen R.
Charleston, WV
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Owen said he gets good service from the staff at this business. He is happy with their service.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 10/03/2018

Hey thanks, It was great to see you and your wife at church this week.....

Douglas Hanshew
owner
304-982-6757

GM
Gary M.
Pinch, WV
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Gary said anything he wants there, he can just pull in, even though he schedules most of his visits. He can really trust those people. The mechanics are friendly and know what they're doing. They won't take him to the cleaners.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/27/2018

THANKS AGAIN SIR....

Douglas Hanshew
owner
304-982-6757

DG
David G.
South Charleston, WV
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
David said Doug was honest. . The employees were friendly. They provided good service. They completed service in a timely manner. He was completely satisfied with his service.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/27/2018

Thanks for bring your church van to us for the repairs....

Douglas Hanshew
owner
304-982-6757

JM
JOE M.
Charleston, WV
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
A good repair at a reasonable price.
If you feel the same way about your vehicle as you do your dog, these guys can help you maintain the relationship. If the repair is outside of their skill set, they most likely know someone that can come to your aid.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/18/2018

Thats funny, Thanks for the laugh....

Douglas Hanshew
owner
304-982-6757

JR
Joseph R.
Charleston, WV
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Debbie. She said they are the best. They are reasonably priced .
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/20/2018

Thank you for the review

Douglas Hanshew
owner
304-982-6757

DW
DAVID W.
Elkview, WV
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Outstanding service
Performed requested service to my 29 yr.old jeep. (project/toy). Found some issues I was not aware of. Great guys that do thorough work.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/17/2018

Thanks for the honest review, please come back again...

Douglas Hanshew
owner
304-982-6757

JK
Jon K.
Elkview, WV
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Jon said that he recommends this business all the time.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/18/2018

You have been a long time customer and we appreciate that here. 

Douglas Hanshew
owner
304-982-6757

EW
Eric W.
Charleston, WV
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Eric said the employees were knowledgeable. They provided efficient service. They completed the promised service.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/18/2018

Thanks for the review sir

Douglas Hanshew
owner
304-982-6757

JB
JAMES B.
Charleston, WV
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Nice to feel like a customer
Knowledgeable & friendly staff makes a world of difference. It is what it is when it comes to a vehicle but Almost Heaven is my new garage when it comes to my 3 vehicles.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/11/2018

Customer service is what's its about....Thanks

Douglas Hanshew
owner
304-982-6757

CM
Carl M.
Wendell, NC
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Carl said he had good treatment and the mechanic explained the issues to him.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 09/12/2018

Thanks for stopping by on your way through WVA.

Douglas Hanshew
owner
304-982-6757

JM
JOE M.
Charleston, WV
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Evidently no age discrimination. Regardless of your mileage they want to make the best repair possible.
Comfortable waiting room and courteous service
Doug H., Owner from Almost Heaven Auto Repair responded on 09/06/2018

Thank you sir for the review.....

Douglas Hanshew
owner
304-982-6757

EB
EVERETT B.
Elkview, WV
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Overall
MAGNIFICENT!!!
Doug H., Owner from Almost Heaven Auto Repair responded on 09/06/2018

Your the best......thanks again for coming in for service  

Douglas Hanshew
owner
304-982-6757

WM
William M.
Charleston, WV
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
William said he always has a good experience with this business. The employees take care of him, they take care of him fast and the price is reasonable.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 08/24/2018

Thanks you sir

Douglas Hanshew
owner
304-982-6757

CB
Chris B.
Glen, WV
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Chris said that he would and has recommended this business.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 08/16/2018

Thanks Chris,,,,,, Thats funny

Douglas Hanshew
owner
304-982-6757

Displaying Review 1 - 20 of 358 in total