Almost Heaven Auto Repair


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

262 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
99% Business Response
Latest Review 4 days ago
WILLIAM P. on 01/16/2018
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"Daughters car repairs"
Very reliable. Friendliness is a bonus. Always explaining problem with solution. Can depend on accurate assessment with confidence of results.
Vehicle: Chevrolet Equinox
Service Date: 01/02/2018
Review Created: 01/16/2018 04:14 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 01/16/2018

Thanks Bill, we appreciate all our customers here.  

Douglas Hanshew
owner
304-982-6757
EVERETT B. on 01/12/2018
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"Service"
Excellent, accommodating, and fair prices.
Vehicle: Honda CR-V
Service Date: 01/10/2018
Review Created: 01/12/2018 04:01 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 01/12/2018

Thanks Freind

Douglas Hanshew
owner
304-982-6757
EVERETT B. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent, accommodating, customer oriented, and fair prices.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/11/2018
Review Created: 01/12/2018 03:58 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 01/12/2018

THANKS FOR ALL THE YEARS BEING A CUSTOMER!!!!!!!!

Douglas Hanshew
owner
304-982-6757
SAMANTHA F. on 12/30/2017
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"Always WONDERFUL service!"
Took my Terrain in to get replacement shocks for the lift gate and they literally took 5 minutes to replace! Once finished they looked up the parts I would need for my next repair (upon my request) and I paid for my service. Always pleased with their work!
Vehicle: GMC Terrain
Service Date: 12/29/2017
Review Created: 12/30/2017 06:36 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 01/02/2018

Hey thanks for bring your csr to us from Winfeild! You passed so many other garages to have us work on it....Keep coming back......

Douglas Hanshew
owner
304-982-6757
Jon K. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said he has done business with them for a number of years, and has always been happy.
Vehicle: Subaru Legacy Sedan (Natl)
Category: Service
Service Date: 12/19/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 01/08/2018

Loyalty is key to any business, thanks

Douglas Hanshew
owner
304-982-6757
LINDA T. on 12/21/2017
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"Honest and fair treatment, knowledgeable personnel."
I was visiting the area traveling from out of state and they brought my car right in with no appointment and no waiting. The service personnel was very courteous and helpful. They even called the car manufacturer and verified that the problem was still covered under the warranty. I was treated well and would highly recommend this business.
Vehicle: Chevrolet Cruze
Service Date: 12/21/2017
Review Created: 12/21/2017 08:38 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 12/27/2017

We are glad to help you in your travels, Also it was awesome to hear that Joe Holland Chevy got you back on the road the same day, Thats why I think its important to keep a great relationship with all the auto repair facility so when we have a need they also help with the repairs....Have a happy New Year...

Douglas Hanshew
owner
304-982-6757
GEORGE Y. on 12/21/2017
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"New Cameras "
Mike did a great job installing my camera. I feel better protected now. Thanks Mike
Vehicle: Ford Focus
Service Date: 12/20/2017
Review Created: 12/21/2017 06:54 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 12/27/2017

Hope the camera system help you out......lol

Douglas Hanshew
owner
304-982-6757
Sarah M. on 12/20/2017
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Sarah said the service is very quick and efficient. The staff are very nice.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 12/05/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 01/04/2018

Thanks for the time you took to do the survey.. 

Douglas Hanshew
owner
304-982-6757
John M. on 12/20/2017
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John said the business does a great job.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 12/11/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 12/27/2017

Hey John you do a great job also.....thanks

Douglas Hanshew
owner
304-982-6757
Jeff J. on 12/14/2017
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Spoke with Jeff's mother. She said she has been to this business several times and the staff always does a good job. The staff is competent and courteous.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 12/12/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 12/27/2017

Thanks again for letting us work on moms van,,, 

Douglas Hanshew
owner
304-982-6757
Gary M. on 12/13/2017
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Gary said this business had hospitality when he came in. The workmanship was trustworthy and they automatically fixed the issue of his vehicle at no charge.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 11/13/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 12/27/2017

We stand behind ourworkmanship with a warranty. Im glad we could get it fixed....

Douglas Hanshew
owner
304-982-6757
Joseph R. on 12/09/2017
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Joseph said this business has always done a good job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/05/2017
Review Created: 12/09/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 01/04/2018

Happy New year guys,,,,,,

Douglas Hanshew
owner
304-982-6757
MARK R. on 12/05/2017
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"Fast and friendly "
I stopped In for a WV State inspection not scheduled. After a quick check of their schedule Mike found that he had just enough time to squeeze me in. He was friendly and took care of me in about 20 minutes. Friendly atmosphere and professional service Great job!!!
Vehicle: Ram 1500
Service Date: 12/04/2017
Review Created: 12/05/2017 06:15 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 12/06/2017

I'm glad we where able to meet your need and you gave us a good review...thanks


Douglas Hanshew
owner
304-982-6757
Georgia H. on 11/30/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Georgia said they did a good job. However, the price was a little high.
Vehicle: Chrysler 300
Category: Service
Service Date: 11/24/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 12/15/2017

One thing in life that I have learned over the years is to listen when people speak. I do look at every customer the same, and when I see or hear that one is concern we take that personable....This concern has been taking care of.
Thanks again for talking with me about this and being understanding. We look forward see you again and have a great Christmas and a Happy New Year

Douglas Hanshew
owner
304-982-6757
JAMES B. on 11/28/2017
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"Fantastic Service"
If your looking for a new garage for service related items that are let’s say “above youre pay grade” well this is it. Excellent service & most importantly honesty. No bs with this garage, & that I applaud.
Vehicle: Jeep Grand Cherokee
Service Date: 11/22/2017
Review Created: 11/28/2017 07:34 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 11/29/2017

Thanks James, we are glad you love the service here....please come back again and tell your family and freinds....

Douglas Hanshew
owner
304-982-6757
SHANE L. on 11/27/2017
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"my oil is no longer dirty"
I needed an oil change. They changed it. I'm happy now
Vehicle: Volvo C70
Service Date: 11/27/2017
Review Created: 11/27/2017 07:59 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 11/28/2017

Hope you have a great day sir......

Douglas Hanshew
owner
304-982-6757
Jerry N. on 11/27/2017
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Jerry said Mike was excellent, informative, and he was not pushy. He had a great experience.
Vehicle: Ford F-150
Category: Service
Service Date: 11/24/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/29/2017

We only let you know about the repairs you need so you can make the decision. Thanks for coming in.... 

Douglas Hanshew
owner
304-982-6757
DENISE B. on 11/25/2017
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"Mrs "
Very knowledgeable and polite and got my vehicle fixed.
Vehicle: Hyundai Santa Fe
Service Date: 11/24/2017
Review Created: 11/25/2017 05:45 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 11/27/2017

Thanks for the review girl......

Douglas Hanshew
owner
304-982-6757
MICHAEL P. on 11/24/2017
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"Excellent as usual"
Brought my Prius in for repair and had it back the same day. Appreciate the honesty and assistance getting the car there and back.
Vehicle: Toyota Prius
Service Date: 11/22/2017
Review Created: 11/24/2017 02:18 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 11/27/2017

Hybrid cars are welcome here.....Thanks for the review

Douglas Hanshew
owner
304-982-6757
Kent R. on 11/22/2017
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Kent said Doug is a friend of his. He knows and trusts him.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/14/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 11/27/2017

Thanks for the review, come again

Douglas Hanshew
owner
304-982-6757
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