Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

356 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


AO
Ann O.
Muskegon, MI
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Ann said the business always provides the best service.
This review was collected via phone interview by Customer Research Inc.

DP
Dennis P.
Muskegon, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Dennis said they do a good job
This review was collected via phone interview by Customer Research Inc.

DG
Dave G.
Michigan
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Dave said the two staff members that helped him were awesome at choosing a tire for his vehicle's needs. They were quick and timely. They got him in and out. He said everything was great.
This review was collected via phone interview by Customer Research Inc.

BM
Butch M.
Fruitport, MI
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Butch said this business' staff are the nicest that he has ever dealt with.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Muskegon, MI
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Bob said he was happy with the price and the service. He also said Neal is a good employee to work with.
This review was collected via phone interview by Customer Research Inc.

MJ
Mellisa J.
Muskegon, MI
Chrysler Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Mellisa said her vehicle runs great now.
This review was collected via phone interview by Customer Research Inc.

JW
Jesse W.
Muskegon, MI
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/07/2018 Category: Service
Spoke with Roger. He said his experience with this business was average but he would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Muskegon, MI
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Richard said when he got home after his service, he discovered the staff forgot his spare tire in the back of his vehicle, so he had to go back. Other than that, he stated the business seemed to be ok.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Muskegon, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
John said he's been dealing with this facility for a few years and they're doing great.
This review was collected via phone interview by Customer Research Inc.

JM
Jordan M.
Muskegon, MI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Jordan said the staff were speedy getting him in for service. They did a good job, they called him and kept him updated on the status of his vehicle and resolved the issue.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
Spring Lake, MI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Aaron said they took care of what they had to and they were polite.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Muskegon, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jason said he appreciates how his problems are always resolved and everyone is nice and friendly.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Muskegon, MI
Chevrolet Express Cargo Van
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/14/2018 Category: Service
Jeff said the service he received was average, and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CH
Cara H.
Muskegon, MI
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Cara said the employees were right there at the front desk as soon she walked in. They squeezed her in even though they were busy, they were super friendly, very nice, helpful, speedy and her tire is still doing well.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Ravenna, MI
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Larry said he has been a customer of the business since they first opened, and it is the best place around to get service work done. Perry and the rest of the staff are a great bunch of guys, they really take care of him.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
Ravenna, MI
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Karen said the business got her in immediately, fixed her problem, did not charge her and gave her a fair price on a battery. She said they were easy to work with.
This review was collected via phone interview by Customer Research Inc.

LB
Leroy B.
Muskegon, MI
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Leroy said the business was very polite and explained things well.
This review was collected via phone interview by Customer Research Inc.

KV
Kadee V.
Muskegon, MI
Chrysler 200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Kadee said the customer service was great. She did not have to wait long. However, there was no one at the front desk when she walked in.
This review was collected via phone interview by Customer Research Inc.

CG
Connor G.
Michigan
Audi S5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Connor said it was excellent service. The gentleman at the counter and the mechanic working on his tire were helpful. Everything they were doing made him feel secure enough to want to do business with them again.
This review was collected via phone interview by Customer Research Inc.

LM
Lisa M.
Grant, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Lisa said the staff were really nice and friendly. They got everything done on her vehicle that needed to be done and even saved her $22.
This review was collected via phone interview by Customer Research Inc.