Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

404 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


LD
Locke D.
Muskegon, MI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Locke said everything with the business is thumbs up. He has been dealing with them forever, they are a great group of people, and they get ninety nine percent of his business.
This review was collected via phone interview by Customer Research Inc.

BK
Beverly K.
Michigan
Saturn L200
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/01/2019 Category: Service
Beverly said she trusts the service she gets at the business but had a bad experience at her most recent visit. She went in for tire rotation and alignment, and the staff told her it would take an hour. She was disappointed that she actually waited two and a half hours.
This review was collected via phone interview by Customer Research Inc.

JC
Johnnie C.
Michigan
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Johnnie said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

CC
COLLEEN C.
Muskegon, MI
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Recommended
I recommend this place to everyone I know. Fast, friendly, excellent service.

JH
JESSE H.
Muskegon, MI
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Great Service!
Great service, great price, timely install. Wouldn’t go elsewhere for tires.

AS
Adam S.
Muskegon, MI
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Adam said they were great.
This review was collected via phone interview by Customer Research Inc.

CK
CAROLYN K.
Fruitport, MI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
pleasant staff
excellent, fixed the problem in a timley matter and notice that i needed tires and also gave me an extimate

BS
Bill S.
Muskegon, MI
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Bill said the staff does a good job, and they are good people.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Muskegon, MI
Chevrolet Malibu Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Excellent service
Very affordable and great service!

VW
Vikki W.
Muskegon, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Vikki said they are wonderful
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Twin Lake, MI
Toyota Venza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
Kathy said the people at the business were very nice. They took a little longer than she anticipated.
This review was collected via phone interview by Customer Research Inc.

WB
Wyane B.
Muskegon, MI
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Wyane said they always do an excellent job.
This review was collected via phone interview by Customer Research Inc.

KG
KAY G.
Muskegon, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Very nice people
Excellent...very helpful reasonable price

LJ
LISA J.
Whitehall, MI
Toyota RAV4
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/28/2018
Not so happy
I have been back 3 times because the tires are out of balance and have a bad shake in my car. Now they say its been more than 30 days even though the mastercraft satisfaction warranty online says 45 days so they dont want to replace them. Thursday December 27th on my 3rd visit the guy said he would talk to his boss about it and call me friday dec 28th. Friday came and went and no calls. Its not like i waitied 30 days then said there was an issue. I have been back 3 times. I said i would pay the difference in an upgraded tire.

CG
Christa G.
Muskegon, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Christa said the people at the business are decent and very nice.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Muskegon, MI
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Richard said he is happy with their service.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Fremont, MI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Rick said he had never had a problem with this facility. He usually goes to the Fremont location, but his vehicle broke down in another location. He called them because they have an in-house towing business they work with, and that saved him about $40.
This review was collected via phone interview by Customer Research Inc.

CB
CARL B.
Ravenna, MI
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Dependable service
Able to get me in same week and no issues. Good prices, will definitely recommend.

LD
LORI D.
Muskegon, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Tires
Prompt and friendly service. Comparable prices also. I would definitely recommend for all your tire needs.

SM
STEPHANIE M.
Muskegon, MI
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Fixed tire
Went to get my tire fixed and they gave me an hour turn around.. it was done in an hour and the guys that work there where very friendly.