Cadillac Of South Charlotte Body Shop

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1292 Reviews

97% Would Recommend
Latest Review about 2 years ago

Reviews


RB
Ronald B.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2011 Category: Collision
Ronald said everything was excellent.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2011 Category: Collision
Spoke with Bernice. She stated that she has also used the business before and was satisfied with the repair that they did. Bernice thinks that they did a great job.
This review was collected via phone interview by Customer Research Inc.

SF
Sandra F.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2011 Category: Collision
Sandra said her vehicle was ready 2 days earlier than promised.
This review was collected via phone interview by Customer Research Inc.

CN
Christian N.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2011 Category: Collision
Spoke with Dennis. He stated that his vehicle was ready a day later than promised due to a parts delay. He also mentioned that this business is very good and very fair.
This review was collected via phone interview by Customer Research Inc.

MU
Manny U.
NC
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/23/2011 Category: Collision
Manny said he rated his overall experience with Cadillac of South Charlotte Body Shop a 3 due to the delay. He noted his vehicle wasn't ready when promised. He said it took an additional 4 days due to his vehicle being lost.
This review was collected via phone interview by Customer Research Inc.
Bruce D. from Cadillac Of South Charlotte Body Shop responded on 09/28/2011
We apologize for the transition error between management staff that lead to your door handle being late.

NW
Nakita W.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2011 Category: Collision
Spoke with Josephine. She said that everyone was nice.
This review was collected via phone interview by Customer Research Inc.

CG
Cleo G.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2011 Category: Collision
Cleo said they are known for their integrity. They have a good reputation. He also owns a Cadillac. They did good work. He has no problems returning there at all.

DS
Diane S.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2011 Category: Collision
Diane said she thought everything was great.

BA
Bobby A.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2011 Category: Collision
Bobby said he's been doing business with them for the last 10 years. He was pleased with everything.

CA
Cynthia A.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2011 Category: Collision
Cynthia said her vehicle was one or two days later than promised because the part they ordered came in damaged and they had to order a new one.

AK
Anne K.
NC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2011 Category: Collision
Anne said that her vehicle was about 1 day later than promised because they wanted to give the paint a little more time to dry and that was fine.

MA
Michael A.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2011 Category: Collision
Michael said he is very pleased with their performance.

TH
Tim H.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2011 Category: Collision
Tim said the vehicle was ready a few days earlier than promised. He was very satisfied with the business and they did a great job.

TM
Tim M.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2011 Category: Collision
Tim said thanks to this business for all the good work.

BG
Barbara G.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2011 Category: Collision
Barbara said there was no promised time given but her vehicle was ready when they called.

CN
Constance N.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2011 Category: Collision
Constance said her vehicle was ready 1 week earlier than promised, it was wonderful and she was delighted. She is happy the business is there and glad she knows them.

WS
Walter S.
NC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2011 Category: Collision
Walter said his vehicle was 2 days later than promised because of a part delay.

S
Julia S.
NC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2011 Category: Collision
Julia stated that the vehicle was a day late because once they got the bumper off they found additional damage and had to order more parts. She mentioned that she tried to pick the vehicle up on her lunch but there wasn't anyone in the office so it took a while for her to get the vehicle.

MH
Michael H.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2011 Category: Collision
Michael said the repair was a day early and he goes to this facility all the time.

CA
Cecil A.
NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2011 Category: Collision
Spoke with Ms. Cecil. She said she had an excellent experience. Her vehicle was late because of insurance company delays, but she chose not to elaborate on the length of the delay.