Cadillac Of South Charlotte Body Shop

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1292 Reviews

97% Would Recommend
Latest Review 18 days ago

Review for Cadillac Of South Charlotte Body Shop
Lin J. on 04/01/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Lin said she went to this business to buy a new vehicle. After one week, the OnStar and GPS both stopped working. She stopped by the dealership and was told to come back a different day. She returned a couple of days later and they looked at the issues. One week later the sensor in the left rear end popped out. She brought it back to them and they told her there was no way that would just pop out, so she must have had an accident. There is nothing there to show she had an accident, no scratches or dents. They fixed the issue but she had to pay out of pocket for it. They did their best but she is still not happy and she would not recommend them over the issues already mentioned. They did not give a date that her vehicle would be ready but they did give her a loaner vehicle.
Category: Collision
Service Date: 03/30/2015
Review Created: 04/01/2015
This review was collected via phone interview by Customer Research Inc.