Cadillac Of South Charlotte Body Shop

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1292 Reviews

97% Would Recommend
Latest Review 23 days ago

Review for Cadillac Of South Charlotte Body Shop
Fabiola M. on 04/28/2015
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Fabiola said she had to go back to this business several times. When she received her vehicle it had scratches on it. The repair took longer to complete because they had to fix the scratches. She chose not to specify if her vehicle was ready when promised. She was not kept adequately informed. She had to call them and no one ever answered or returned her messages. She never met the person who prepared her estimate. They were not caring and they did not explain things to her. She expected more because she bought her vehicle from the parent dealership. She would not recommend this business based on this experience.
Category: Collision
Service Date: 04/17/2015
Review Created: 04/28/2015
This review was collected via phone interview by Customer Research Inc.