Auto City Auto Service - Firestone


Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5rating 4.39

217 Reviews

90% Would Recommend
Latest Review 25 days ago
Tonya H. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tonya said the staff did a great job.
Vehicle: Chrysler 300
Category: Service
Service Date: 11/21/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Arthur G. on 12/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Arthur said the staff did a wonderful job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/27/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Laura H. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laura said the business did a great job.
Vehicle: Ford Escape
Category: Service
Service Date: 11/11/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
086760f95e95e30350daf38153a6a6fb?s=28
Frank A. at Auto City Auto Service - Firestone responded on 01/02/2018

thank you ms laura 

David L. on 12/08/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
David said he went to get a clunking noise checked. He took it there 3 or 4 times and it still was not fixed.
Vehicle: Chrysler 300
Category: Service
Service Date: 11/17/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Brenda J. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brenda said this business was great. They were nice and went over everything that what was wrong with her vehicle.
Vehicle: Ford Freestyle
Category: Service
Service Date: 11/17/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Kira N. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kira said the service took longer than expected.
Vehicle: Acura MDX
Category: Service
Service Date: 11/22/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Steve J. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve the service was convenient.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 11/25/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Kerry C. on 11/28/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Kerry said his vehicle was no better than it was when he took it to the business. It was worse. The arm adjustments were still not aligned.
Vehicle: Mercury Marauder
Category: Service
Service Date: 11/25/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
napoleon p. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service an very great service"
I have never been to an auto shop that has great service like this one Mike is very knowledgeable and also the workers im sending my step daughter thereTiffiny Richardson to get her heater Thanks Sgt Parker MIVDF.
Vehicle: Chrysler Town & Country
Service Date: 11/25/2017
Review Created: 11/27/2017 05:59 AM
Hollen J. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Lindel. He said this business did a great job.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 11/21/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Brian P. on 11/21/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Michael at the front counter is extremely personable . You get the feeling he truly"
The problem wasn't fixed the 1st time but was not the shops fault they promptly work on it to get it fixed and get it fixed right. The overall experience was excellent
Service Date: 11/21/2017
Review Created: 11/21/2017 03:10 PM
Kimberly E. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kimberly said they did a good job.
Vehicle: Jeep Commander
Category: Service
Service Date: 10/26/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Christy S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christy said she was very happy with her service. She felt she was taken care of.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Betsy A. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Betsy said Mike was professional, knowledgeable and quick. She liked the payment options and will be back.
Vehicle: Kia Soul
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Leanna J. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leanna said she has good service at this business. They are very helpful and informative. The staff is very pleasant and nice.
Vehicle: Dodge Caravan
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Samiyah S. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samiyah said this business provided good service and it was done in the same day.
Vehicle: Saturn Outlook
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Anthony D. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said this business provided pretty good service.
Vehicle: Toyota Celica
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Otis E. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Otis said this business did a good job.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/30/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Brian E. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said he had a good experience with this business.
Vehicle: Jeep Liberty
Category: Service
Service Date: 09/29/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Darren W. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Darren said this business does good work.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 217 in total