Overview

Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

237 Reviews

89% Would Recommend
Latest Review 3 days ago

Reviews


KA
Kwame A.
Detroit, MI
Ford Explorer
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Kwame said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive - Firestone responded on 06/17/2016

Kwame thank you for your business and the good review, I am glad to hear that you were happy.  Thanks again.


NW
NATHANIAL W.
Warren, MI
Dodge Challenger
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2016
They make sure the customer is happy
Great service !!!
Aimee W. from City Automotive - Firestone responded on 06/17/2016

Thank you Nathanial we appreciate your business and the great review !!! 


QP
Quinten P.
Harrison Township, MI
Ford Econoline
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2016 Category: Service
Quinten said this business has good customer service and they do good work. He recommends the service.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive - Firestone responded on 06/17/2016

Thank you Quinten for the great review and the recommendations most off all thank you for your business !!


LW
Lajohnatan W.
Detroit, MI
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2016 Category: Service
Lajohnatan said the business does a good job.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive - Firestone responded on 06/17/2016

Thank you Lajohnatan for your business and for the review, we really appreciate it.


ZS
Zella S.
Eastpointe, MI
Chrysler PT Cruiser
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2016 Category: Service
Zella said she spent a lot of money and her vehicle is not running. He looked up the business, and found this business has a 0 rating with the Better Business Bureau.
This review was collected via phone interview by Customer Research Inc.

GE
Gail E.
Detroit, MI
Chevrolet Impala
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2016 Category: Service
Gail said the business was friendly.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive - Firestone responded on 06/17/2016

Thank you Gail for the business and the review, it is greatly appreciated.


OB
Oscar B.
Detroit, MI
Cadillac DTS
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Oscar said he always had good service at the business.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive - Firestone responded on 06/17/2016

Thank you Oscar that is good to hear.  We always appreciate your business !!!


LC
Laquisha C.
Detroit, MI
Pontiac G6
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/06/2016 Category: Service
Laquisha said the service she received at the business was good, but some of the things she was told about her vehicle were not accurate.
This review was collected via phone interview by Customer Research Inc.

TC
Tanisha C.
Eastpointe, MI
Chevrolet Venture
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2016 Category: Service
Spoke with Clarence. He said the service was great.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive - Firestone responded on 06/17/2016

So glad to hear that Clarence.  Thank you for your business and the great review it is really appreciated.


JW
James W.
Detroit, MI
Chrysler 300
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016 Category: Service
James said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

DM
Destiny M.
Eastpointe, MI
Dodge Magnum
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
Destiny said the business gave her a free tow and efficiently serviced her vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Jacqueline G.
Detroit, MI
Cadillac DTS
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
Spoke with Rodney. He said the business did good work and he had no problems.
This review was collected via phone interview by Customer Research Inc.

CH
Caine H.
Saint Clair Shores, MI
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2016 Category: Service
Caine said the business has good service and that is why he goes there.
This review was collected via phone interview by Customer Research Inc.

CA
Charese A.
Detroit, MI
Ford Focus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2016 Category: Service
Charese said she really likes them.
This review was collected via phone interview by Customer Research Inc.

LS
Lynda S.
Eastpointe, MI
Ford Explorer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2016 Category: Service
Lynda said the service provided by this business was excellent. She will be going back in the near future for her other vehicle.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Warren, MI
Lincoln Continental
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2016 Category: Service
Mike said the business did not repair his vehicle correctly the first time around. But he would still recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Maya B.
Eastpointe, MI
Jeep Liberty
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2016 Category: Service
Maya said sometimes her vehicle is not ready when promised instead it is ready a day or two later. Other than that, they are fine. Mike does a great job.
This review was collected via phone interview by Customer Research Inc.

SD
Sparkle D.
Eastpointe, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016
I love them
Really great job in a timely manner, I have been going here for years for an oil change

MB
Michael B.
Detroit, MI
Nissan Altima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016 Category: Service
Michael said the personnel at this business are quite cordial. They are informative and thorough. He had a great experience at this business.
This review was collected via phone interview by Customer Research Inc.

ND
Nikita D.
Warren, MI
Chevrolet Impala
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Nikita said they took her keys and she left. They called and told her what was wrong and they fixed it. She said she thinks it is a good thing they are opened on a Saturday.
This review was collected via phone interview by Customer Research Inc.