Overview

Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

288 Reviews

89% Would Recommend
Latest Review 13 days ago

Reviews


AA
Alice A.
Detroit, MI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Alice said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 08/23/2016

Thank you so much Alice for your business, and the good review... glad we could help, we appreciated the opportunity!


HW
Howard W.
Detroit, MI
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2016 Category: Service
Howard said this business did a very good job and he likes their customer service.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 08/15/2016

Thank you so much Howard we appreciate your business and the great review !


VC
Vivian C.
Warren, MI
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016 Category: Service
Vivian said she was satisfied with the service she received from this business.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 08/09/2016

Thank you Vivian, for the great review and most of all your business.


AD
Anthony D.
Eastpointe, MI
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016 Category: Service
Anthony said the business has good people.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 08/08/2016

Anthony you are good people also, thank you so much for your business and the review it is greatly appreciated.


TM
Tameka M.
Detroit, MI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016 Category: Service
Spoke with Roderick. He said the business takes good care of him, by taking good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 08/08/2016

Thank you so much for your business Roderick and the great review.


AH
Angela H.
Eastpointe, MI
GMC Savana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2016 Category: Service
Angela said she was satisfied with the service at this business.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 08/09/2016

Thank you Angela for the great review and most of all your business, it is greatly appreciated.


RH
Rodney H.
Eastpointe, MI
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2016 Category: Service
Rodney said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 08/05/2016

Thank you Rodney mostly for your business and the great review.


AM
Alex M.
Saint Clair Shores, MI
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2016 Category: Service
Alex said Mike is a good guy, he had his vehicle in and out quickly and provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/26/2016

Thank you so much Alex for the great review and most of all your business !


HL
Henry L.
Eastpointe, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Henry said the service is pretty good at this business. He recommends the services at this business.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/20/2016

Thank you Henry for the great review and most of all your business


MB
Mateo B.
Roseville, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
Mateo said the service at this business was good, they helped him out with everything he needed, and they even gave him some extra information about his vehicle.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/19/2016

We thank you Mateo for you business and the great review !!


VN
Vicki N.
Eastpointe, MI
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
Vicki said this business has good prices for the good work they do.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/19/2016

Thank you for the business and the review !


SG
SYDNEY G.
Eastpointe, MI
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2016
SidG48
Very good service and helpful with their customers, a true asset to the city of eastpoint.
Aimee W. from City Automotive Firestone responded on 07/13/2016

Sydney we are so glad to have you as a customer.  Thank you so much for such a great review !!!


UP
Ungel P.
Sterling Heights, MI
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2016 Category: Service
Ungel said she took her vehicle to another business, which could not get the work done that she needed to have done. This business got the needed work done and they have great customer service.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 08/09/2016

Ungel we are so very happy we were able to help you.  Thank you so much for your business and the great review, it is greatly appreciated.


TJ
Teresa J.
Flint, MI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2016 Category: Service
Teresa said the business provides very good service.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/13/2016

Thank you for your business Teresa and for the great review.


BP
Bob P.
Eastpointe, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2016 Category: Service
Bob said his overall service experience at the business was good.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/13/2016

Thank you Bob for the great review and most of all your business.


DB
Demetrius B.
Detroit, MI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016 Category: Service
Demetrius said the business was quick, they kept him updated, and he had no complaints.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/02/2016

Thank you Demetrius we appreciate your business and the review !

Aimee W. from City Automotive Firestone responded on 07/13/2016

Thank you so much for such a great review Demetrius and most of all thank you for your business.


RT
Ray T.
Detroit, MI
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Ray said the business was fast, the location was convenient, the quality of service was good and they were also very informative.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/02/2016

Thank you so much for the great review and most of all your business !

Aimee W. from City Automotive Firestone responded on 07/13/2016

Ray thank you for the great review and most of all for your business.


JC
Jerome C.
Eastpointe, MI
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Spoke with Pamela. She said Jerome told her they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 07/02/2016

So glad to hear this, thank you so much for your business and the great review.

Aimee W. from City Automotive Firestone responded on 07/13/2016

Thank you Jerome for the review and the business


JB
Janice B.
Harper Woods, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Janice said Mike was very thorough and nice.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 06/28/2016

Thank you Janice for your business and the review !


BW
Brooke W.
Eastpointe, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Service
Brooke said they are nice and know her by name.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 06/24/2016

Hi Brooke thank you for the review and always the business, we appreciate it !!!