Overview

Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5rating 4.35

240 Reviews

90% Would Recommend
Latest Review 4 days ago

Reviews


SD
Sparkle D.
Eastpointe, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016
I love them
Really great job in a timely manner, I have been going here for years for an oil change

MB
Michael B.
Detroit, MI
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016 Category: Service
Michael said the personnel at this business are quite cordial. They are informative and thorough. He had a great experience at this business.
This review was collected via phone interview by Customer Research Inc.

ND
Nikita D.
Warren, MI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Nikita said they took her keys and she left. They called and told her what was wrong and they fixed it. She said she thinks it is a good thing they are opened on a Saturday.
This review was collected via phone interview by Customer Research Inc.

MT
Maria T.
Detroit, MI
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Maria said the service at this business is always good but the time it takes for them to complete service is forever. However, she always does recommend them and has transferred people to them.
This review was collected via phone interview by Customer Research Inc.

CJ
Chantelle J.
Saint Clair Shores, MI
Chrysler Pacifica
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2016 Category: Service
Chantelle said she took her vehicle into this business on a Monday and did not get it back until Thursday.
This review was collected via phone interview by Customer Research Inc.

BJ
Brittany J.
Detroit, MI
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Brittany said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

MD
Melissa D.
Eastpointe, MI
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016 Category: Service
Melissa said they did an excellent job and everything was good.
This review was collected via phone interview by Customer Research Inc.

YT
YUNICE T.
Harper Woods, MI
Kia Sedona
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/14/2016
Unorganized
Had work done on my vehicle and it still isn't running

MS
Michele S.
Detroit, MI
Mazda MPV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Michele said the service was quick and there were no issues. They gave her a price that did not change when the service was completed and it only took a day.
This review was collected via phone interview by Customer Research Inc.

AC
Angelette C.
Eastpointe, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016 Category: Service
Angelette said her overall experience was excellent. They were nice, friendly and courteous. She has already recommended them to her son.
This review was collected via phone interview by Customer Research Inc.

DS
Donesia S.
Roseville, MI
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Donesia said she is satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

DL
Dwayne L.
Detroit, MI
Chrysler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2016 Category: Service
Dwayne said there was a bit of a wait at the business, but other than that it was okay.
This review was collected via phone interview by Customer Research Inc.

KP
KEVIN P.
Detroit, MI
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2016
GREAT WORK!!!
excellent work and service and cost efficient

TI
Tony I.
Eastpointe, MI
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016 Category: Service
Tony said they've done everything possible to help him get back on the road and they don't hesitate.
This review was collected via phone interview by Customer Research Inc.

MW
Monique W.
Eastpointe, MI
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2016 Category: Service
Monique said the service provided to her vehicle took longer than expected.
This review was collected via phone interview by Customer Research Inc.

MJ
Marty J.
Saint Clair Shores, MI
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016 Category: Service
Marty said it was good service and they are efficient.
This review was collected via phone interview by Customer Research Inc.

CH
Caine H.
Saint Clair Shores, MI
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016 Category: Service
Caine said his service was very good.
This review was collected via phone interview by Customer Research Inc.

RM
Rob M.
Eastpointe, MI
Chevrolet Uplander
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/19/2016 Category: Service
Rob said he went to the business to have his brakes done. He was charged $600 for new rotors, calipers and brake pads. After he left, he could hear a scraping noise so he went back to them. They told him one of the spindles was bent, so they straightened it and put it back on. Shortly after, he was washing the vehicle when he noticed there was quite a bit rust on the calipers which should not have been there because they were new. He took the vehicle to a different facility and had them check the brakes. He was told by that business neither the rotors or calipers were new. He had that visit documented and the calipers along with the rotors photographed. He was charged $600 for brake pads because the calipers and rotors were the old ones they said they had replaced.
This review was collected via phone interview by Customer Research Inc.

RM
RENITA M.
Detroit, MI
Chevrolet Equinox
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/15/2016
DON'T DO IT!!!
I took my daughter's car in for service because the car had a small leak and was trying to run hot. I was charged $750 to replace a thermostat and reservoir container. After 3 days, I finally got the car back and not 5 minutes after leaving the lot, the car starting to run hot again and doing the same exact thing it was doing when I dropped it off in the beginning!!! Then I was told in order for it to stop running hot, I needed to get the head gasket fix which was going to cost me an additional $800 and 3 more additional days at the shop. Well needless to say, it has been a week and I still don't have the vehicle back yet!!!

CH
Christopher H.
Roseville, MI
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Spoke with Chris. He said the manager, Michael, at this business was an A1 guy. He was straightforward with him.
This review was collected via phone interview by Customer Research Inc.