Overview

Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

290 Reviews

89% Would Recommend
Latest Review about 1 month ago

Reviews


HD
Henry D.
Grosse Pointe, MI
Ford Taurus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2018 Category: Service
Henry said he brought his vehicle in for an inspection about his gasket. They estimated $376 for the gasket that needed to be replaced. Upon repairing the gasket they noticed a crack in the manifold which needed to be taken out to get to the gasket. They told him it would end up being a $1300 repair. He asked if they could put it back together so he can take his vehicle home. They told him they were unable to do so. He had to take out a loan to repair the vehicle, which was an inconvenience for him
This review was collected via phone interview by Customer Research Inc.

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Sal M.
Clinton Township, MI
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sal said he is very satisfied with the tires from this business. They did a very good job.
This review was collected via phone interview by Customer Research Inc.

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Shiela C.
Fort Lauderdale, FL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Shiela said her experience was great and the people are nice.
This review was collected via phone interview by Customer Research Inc.

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Patricia M.
Detroit, MI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Patricia said the people are very friendly, very polite, very courteous, and they treat their customers very well. She's never had any problems. She's dealt with them in the past, and appreciates the service.
This review was collected via phone interview by Customer Research Inc.

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Kevin W.
Eastpointe, MI
Ford Econoline Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Kevin said the business did a good job but forgot to put the cover on the front of his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Brenda N.
Center Line, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Brenda said she came in to get her brakes fixed. The price was cheap.
This review was collected via phone interview by Customer Research Inc.

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Odell B.
Detroit, MI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Odell said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

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Leonard T.
Warren, MI
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Leonard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Ebony B.
Roseville, MI
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Ebony said Mike and his staff were excellent.
This review was collected via phone interview by Customer Research Inc.

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Ella J.
Roseville, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Ella said Mike provided good service and she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.
FRANK A. from City Automotive Firestone responded on 06/25/2018

Thanks Ella for your business.


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Mohamad S.
Warren, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Mohamad said he loves the owner. Frank takes good care of him. He recommends them to his family, friends, and coworkers.
This review was collected via phone interview by Customer Research Inc.
FRANK A. from City Automotive Firestone responded on 06/21/2018

Thank you for your recommendation. Great customer!


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Robert E.
Harper Woods, MI
Cadillac XTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Robert said the business did a good job and it was done very fast.
This review was collected via phone interview by Customer Research Inc.

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Homer J.
Detroit, MI
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Homer said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Dean W.
Detroit, MI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Dean said the staff are good at what they do.
This review was collected via phone interview by Customer Research Inc.

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Tanika B.
Warren, MI
Chrysler 300M
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/11/2018 Category: Service
Tanika said she would not recommend the business for service because after she picked the vehicle up she had 2 other issues . She is sure this was caused by the staff .
This review was collected via phone interview by Customer Research Inc.

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Ernest W.
Detroit, MI
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Barbara. She said the technicians were very kind, fair and walked her through everything that needed to be done. They do a good job.
This review was collected via phone interview by Customer Research Inc.

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Tamone H.
Roseville, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Tamone said it was great customer service, the wait was not too long and overall it was great. He suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

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Larece B.
Detroit, MI
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Larece said the business staff completed all of the services she asked of them.
This review was collected via phone interview by Customer Research Inc.

VP
Vivian P.
Detroit, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Vivian said Mike was great with explaining and provided good customer service. He is courteous and helpful, but they need to more communication with the customer in regards to calling and letting the customer know what is going on.
This review was collected via phone interview by Customer Research Inc.

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Andre S.
Saint Clair Shores, MI
Pontiac Bonneville
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Andre said the service was overpriced.
This review was collected via phone interview by Customer Research Inc.