Overview

Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5rating 4.36

267 Reviews

90% Would Recommend
Latest Review 13 days ago

Reviews


AV
Aubrey V.
Harper Woods, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Aubrey said he likes to deal with Mike at this business.
This review was collected via phone interview by Customer Research Inc.

DH
Duncan H.
Saint Clair Shores, MI
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Duncan said the business took care of everything they needed to do.
This review was collected via phone interview by Customer Research Inc.

DG
Deonta G.
Detroit, MI
Jeep Commander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Deonta said they did not inform him that his vehicle was not going to be ready on that day.
This review was collected via phone interview by Customer Research Inc.

ER
Emmitt R.
Roseville, MI
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Emmitt said they did very good work. They did what they could to keep the cost down. The went above and beyond.
This review was collected via phone interview by Customer Research Inc.

MJ
Matthew J.
Detroit, MI
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Matthew said he knows the staff there, it was a good visit and they're courteous. They charge a good price. He's very happy and satisfied with what they did.
This review was collected via phone interview by Customer Research Inc.

HW
Howard W.
Detroit, MI
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Howard said it was really good service.
This review was collected via phone interview by Customer Research Inc.

TM
Thorne M.
Detroit, MI
Dodge Nitro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2017 Category: Service
Thorne said there were a few issues but they took care of it right away.
This review was collected via phone interview by Customer Research Inc.

MS
Mohammed S.
Warren, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Mohammed said this business is helpful and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SC
Shephard C.
Harper Woods, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Shepard said this business did a good job and they provided good service.
This review was collected via phone interview by Customer Research Inc.

TS
Tywaun S.
New Haven, MI
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Tywaun said he had no complaints about the good service.
This review was collected via phone interview by Customer Research Inc.

SM
Sharonda M.
Eastpointe, MI
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Sharonda said the service is always great at the business. Her vehicle is running like new, and she has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

MB
Maya B.
Eastpointe, MI
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Maya said it was pretty good service and it was easy. She was in and out. She didn't like the fact that she couldn't go to work for 2 days because they were working on the vehicle.
This review was collected via phone interview by Customer Research Inc.

KG
Keyon G.
Eastpointe, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Keyon said this business had consistent work and the right amount of time. He really liked the staff, especially Mike.
This review was collected via phone interview by Customer Research Inc.

TG
Tanisha G.
Detroit, MI
Chrysler 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2017 Category: Service
Tanisha said this business was supposed to check everything on her vehicle, but failed to advise her that it needed oil.
This review was collected via phone interview by Customer Research Inc.

IH
India H.
Detroit, MI
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
India said this business is friendly, honest and they make their customers feel comfortable.
This review was collected via phone interview by Customer Research Inc.

AH
Angela H.
Eastpointe, MI
Chevrolet Equinox
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/08/2017 Category: Service
Angela said she was not very happy with the service because this business kept her vehicle for 14 days. For 3 of the days she was given the run around. During two of those 3 days, she didn't like the way she was talked to. She spent $2,500 and was told this facility could give her a loaner vehicle. When she dropped her vehicle off, she was told they did not have a loaner but she could use a rental. She was not happy with the way the employees played on their words of loaner vehicle and rental. At this time, she would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Cynthia G.
Detroit, MI
Chrysler Aspen
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Cynthia said this business didn't make her wait long even after arriving at the last minute. They did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tamika H.
Roseville, MI
Chrysler Sebring
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/30/2017 Category: Service
Tamika said this business couldn't bill her warranty and that was the only way she could get her vehicle back. She said they could have done it but they refused to. She will always recommend this business because they do good work.
This review was collected via phone interview by Customer Research Inc.

RM
Randall M.
Highland Park, MI
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Randall said every time he goes to this business, the employees provide excellent customer service. He never has to worry about his vehicle when he brings it in and they do everything right. They finished the service when they said they would. He loves going in for service. They talked to him and let him watch them work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Brittany S.
Detroit, MI
Ford Explorer
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/30/2017 Category: Service
Brittany said this business completed work she did not agree upon.
This review was collected via phone interview by Customer Research Inc.