Overview

Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5rating 4.33

304 Reviews

88% Would Recommend
Latest Review 6 days ago

Reviews


JL
Jequitta L.
Eastpointe, MI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Jequitta said they provided her with good customer service. The work was completed in a reasonable amount of time. They did not overcharge her.
This review was collected via phone interview by Customer Research Inc.

DD
Djidbial D.
Eastpointe, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017 Category: Service
Djidbial said the service was good and nice. They were professional.
This review was collected via phone interview by Customer Research Inc.

DB
Dale B.
Eastpointe, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Dale said this business did a real good job for him. He appreciates the business finding a vehicle for his friend.
This review was collected via phone interview by Customer Research Inc.

IM
Ieisha M.
Detroit, MI
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Ieisha said Mike gave her respect and took care of her. She did not have any problems.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 03/17/2017

Thank you Ieisha for your business and I am happy to hear that Mike took good care of you !


RS
Rashonda S.
Detroit, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Rashonda said there was a delay with the vehicle and it took longer than promised. She said it all worked out.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 03/17/2017

Rashonda I am so sorry that it took longer than expected, but I'm glad everything worked out and thank you so much for your business.


CM
Chastity M.
Eastpointe, MI
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Chastity said this business did an awesome job. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 02/27/2017

Thank you Chastity, I'm so glad we were able to help.  Thank for the great review and most of all for you business.


BL
Brian L.
Eastpointe, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Brian said he likes the business a lot. He has used them in the past. They are very fair. He's sure they'll see them in the future.
This review was collected via phone interview by Customer Research Inc.

DO
Danyelle O.
Warren, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Danyelle said the business catered to her needs and provided her with options. The service was done on time and her family have been long time customers.
This review was collected via phone interview by Customer Research Inc.

CC
Curtis C.
Detroit, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Curtis said this business took him in quickly.
This review was collected via phone interview by Customer Research Inc.

TA
Terry A.
Eastpointe, MI
BMW 528xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Terry said this business was really nice, they worked with her and kept her informed. The two people she worked with were very professional.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Grosse Pointe, MI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Steve said this business was friendly, cooperative, quick, knowledgeable, and easy to work with.
This review was collected via phone interview by Customer Research Inc.

MN
Marcie N.
Detroit, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017 Category: Service
Marcie said she has been using the business for awhile now and they always accommodate her.
This review was collected via phone interview by Customer Research Inc.

EB
ELIZABETH B.
Roseville, MI
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017
Reasonable prices and very caring
Y'all do great work and I will always be a customer
Aimee W. from City Automotive Firestone responded on 01/24/2017

Thank you so much Elizabeth we are so happy to have you as a customer!


JN
J.C. N.
Eastpointe, MI
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2017 Category: Service
J.C. said they did a nice job. They did what he asked.
This review was collected via phone interview by Customer Research Inc.

BG
Brittany G.
Warren, MI
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Brittany said they are very thorough at this business. They repaired her vehicle and it is running perfectly. She will be returning.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 01/24/2017

I am so glad we were able to help, thank you so much for the business.


KM
Kadiesha M.
Eastpointe, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Kadiesha said they were kind and they offered her solutions.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 01/24/2017

Kadiesha I am glad we were able to help.  Thank you for the business and the review.


CW
Christopher W.
Detroit, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2017 Category: Service
Christopher said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 01/24/2017

Thank you Christopher for the business and the review.


JF
Joseph F.
Eastpointe, MI
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2017 Category: Service
Joseph said everything was perfect. The service was good and the people were friendly. He was in and out.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 01/24/2017

Thank you so much for the review but most of all for your business. 


DJ
Dominique J.
Detroit, MI
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2017 Category: Service
Dominque said he had a great experience and he also said the business had a great staff.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 01/09/2017

Thank you Dominique we aprreciate your business and the great review.


DR
Derek R.
Detroit, MI
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2016 Category: Service
Derek said the staff at this business were nice.
This review was collected via phone interview by Customer Research Inc.
Aimee W. from City Automotive Firestone responded on 01/05/2017

Thank you so much for your business and the review... greatly appreciated.