Overview

Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5rating 4.35

240 Reviews

90% Would Recommend
Latest Review 3 days ago

Reviews


EJ
Ella J.
Roseville, MI
Buick LeSabre
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06/21/2018 Category: Service
Ella said Mike provided good service and she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

MS
Mohamad S.
Warren, MI
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Mohamad said he loves the owner. Frank takes good care of him. He recommends them to his family, friends, and coworkers.
This review was collected via phone interview by Customer Research Inc.
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FRANK A. from City Automotive - Firestone responded on 06/21/2018

Thank you for your recommendation. Great customer!


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Robert E.
Harper Woods, MI
Cadillac XTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Robert said the business did a good job and it was done very fast.
This review was collected via phone interview by Customer Research Inc.

HJ
Homer J.
Detroit, MI
Cadillac Eldorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Homer said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DW
Dean W.
Detroit, MI
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Dean said the staff are good at what they do.
This review was collected via phone interview by Customer Research Inc.

EW
Ernest W.
Detroit, MI
Cadillac Escalade ESV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Barbara. She said the technicians were very kind, fair and walked her through everything that needed to be done. They do a good job.
This review was collected via phone interview by Customer Research Inc.

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Tamone H.
Roseville, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Tamone said it was great customer service, the wait was not too long and overall it was great. He suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

LB
Larece B.
Detroit, MI
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Larece said the business staff completed all of the services she asked of them.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Detroit, MI
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Kevin said the business has good service.
This review was collected via phone interview by Customer Research Inc.

JH
Jonna H.
Warren, MI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jonna said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

AV
Aubrey V.
Harper Woods, MI
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02/07/2018
They do a good job
I would recommend people to take day vehicles to Auto City s a new good job they guarantee it they honor the warranty they work with you help you save money they help me save a lot of money and wait time is now you can use every dime they tell you exactly what you need fix and no scam

RK
R K.
Warren, MI
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02/07/2018
Tries hard to work w u
Mike works hard to give u good service

TM
Tamika M.
Mount Clemens, MI
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02/01/2018
Friendly
Ive been coming here on and off for a couple of years for an oil change every time i came the staff was very friendly helpful and quick back in october of 2016 i got approved for some work on my ball joints which was a blessing because i didnt have the money to do it at the time the financing was right on time they took really good care of me and my car as a matter of fact im going today to get an oil change as i will not go anywhere else for one from this point on i recommend this place for all your car repair needs

TH
Tonya H.
New Baltimore, MI
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Tonya said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

LH
Laura H.
Eastpointe, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Laura said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
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Frank A. from City Automotive - Firestone responded on 01/02/2018

thank you ms laura 


BJ
Brenda J.
Warren, MI
Ford Freestyle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Brenda said this business was great. They were nice and went over everything that what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Detroit, MI
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Steve the service was convenient.
This review was collected via phone interview by Customer Research Inc.

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napoleon p.
Detroit, MI
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017
Great customer service an very great service
I have never been to an auto shop that has great service like this one Mike is very knowledgeable and also the workers im sending my step daughter thereTiffiny Richardson to get her heater Thanks Sgt Parker MIVDF.

HJ
Hollen J.
Detroit, MI
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Spoke with Lindel. He said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Roseville, MI
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11/21/2017
Michael at the front counter is extremely personable . You get the feeling he truly
The problem wasn't fixed the 1st time but was not the shops fault they promptly work on it to get it fixed and get it fixed right. The overall experience was excellent