Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

511 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 4 days ago

Reviews


SR
Scott R.
Albrightsville, PA
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Scott said every time he uses this business, the work done is correct, and it is for the price quoted.
This review was collected via phone interview by Customer Research Inc.

AS
Amy S.
Reading, PA
Nissan Murano
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Amy said the business was willing to accommodate her needs.
This review was collected via phone interview by Customer Research Inc.

TB
Troy B.
Mohnton, PA
Hyundai Santa Fe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/28/2018
Oil change
Service a little slow but friendly and very nice

MA
Mike A.
Reading, PA
Chevrolet Avalanche
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Mike said he was very pleased with the staff, and the service was convenient.
This review was collected via phone interview by Customer Research Inc.

MA
Mark A.
Reading, PA
Subaru Baja (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Mark said he really likes the facility and the work that's done.
This review was collected via phone interview by Customer Research Inc.

JA
Josiah A.
Reading, PA
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Josiah said John was good at providing information and he did what he needed to do. He said John is one of the best customer service representative and this business is the best.
This review was collected via phone interview by Customer Research Inc.

ME
Milen E.
Reading, PA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Milen said he had good service.
This review was collected via phone interview by Customer Research Inc.

MY
Mary Y.
Reading, PA
Kia Sephia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Mary said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

VL
Victor L.
Mohnton, PA
Scion xA
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Victor said he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Akron, PA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Thomas said the work is consistent with the way he was treated, which was great.
This review was collected via phone interview by Customer Research Inc.

AW
Allen W.
Reading, PA
Suzuki Grand Vitara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Allen said John is really good. He always takes care of him. Also, he finds used parts for him, so he does not have to pay high prices for new ones.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Reading, PA
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Easy to work with
Responsive and easy to work with

AH
Abigail H.
Temple, PA
Jeep Renegade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Abigail said she has known the business for years.
This review was collected via phone interview by Customer Research Inc.

SW
Sharen W.
Birdsboro, PA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Sharen said she went in to get an inspection and an oil change. The facility serviced her vehicle fast and efficiently.
This review was collected via phone interview by Customer Research Inc.

TR
Thomas Sue R.
Douglassville, PA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Excellent!!!!
Courteous, prompt, and an overall great experience!

ER
Eric R.
Reading, PA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Eric said the business had good communication and the service was finished sooner than expected.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Reading, PA
Dodge Magnum
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Scott said the staff were courteous and quick. He appreciates them because they get him in at any time and solve the problem no matter what it is. They don't beat around the bush or try to make unnecessary repairs. The atmosphere is comfortable and the waiting room is clean with free coffee.
This review was collected via phone interview by Customer Research Inc.

PS
Patricia S.
Reading, PA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
Wouldn’t take my car to any other place
Very caring and honest!! Will not trust any other place to take my car!!

SB
Silvia B.
Reading, PA
Cadillac Escalade
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/30/2017 Category: Service
Silvia said the business has a convenient location.
This review was collected via phone interview by Customer Research Inc.

PR
Patricia R.
Reading, PA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Patricia said staff were very helpful when they serviced her vehicle at this business. They were quite knowledgeable in locating and trying to solve the difficult problem in her vehicle. She was pleased that they added a contingency plan also. They provided great service. She definitely will return to this facility for any future needs.
This review was collected via phone interview by Customer Research Inc.