Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

547 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago

Reviews


JS
Joyce S.
Temple, PA
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Treat you like family.
I’ve been using Auto Pro for more than a decade and find them to be very reliable. I feel confident when taking my car in for service and know repairs are taken care of .

DR
Diana R.
Reading, PA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Diana said the employees were nice and she enjoyed them. The atmosphere was nice and the experience was good.
This review was collected via phone interview by Customer Research Inc.

AS
Allen S.
Reading, PA
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Allen said the staff at this business are good people. They treat him well.
This review was collected via phone interview by Customer Research Inc.

ES
Elisha S.
Denver, PA
Land Rover Range Rover Evoque
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Elisha said the business is quick with their work. Everything went smoothly. He does not have any negative things to say.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Temple, PA
Ford F-150
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/26/2018
the service you receive and the people giving the service
I wanted work done and they came back with a price that was well above my budget, found out that some of the work wasn't needed but since they were doing part of it was hoping I didn't realize I would catch them trying to repair/replace something not needed.

SB
Silvia B.
Reading, PA
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Silvia said that they have been working on her vehicle for the last two years, and she appreciates their patience.
This review was collected via phone interview by Customer Research Inc.

DD
Dana D.
Reading, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Auto Pro Kenhorst
As always, I was completely satisfied with the work done! John and his staff are always pleasant and terrific to deal with!

SN
Sean N.
Reading, PA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Sean said the business does good work. They are very professional.
This review was collected via phone interview by Customer Research Inc.

BJ
Ben J.
Reading, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Ben said he received good customer service, he originally had a new part put in his vehicle and there was an issue with it, so the staff got his vehicle back in to fix it in a timely manner. The staff were able to fix the issue ahead of schedule, which he was thankful for.
This review was collected via phone interview by Customer Research Inc.

CW
Christine W.
Reading, PA
Toyota Celica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Christine said they were very polite and very responsive. She stated she enjoyed dealing with the employees there.
This review was collected via phone interview by Customer Research Inc.

RJ
Ray J.
Pennsylvania
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Ray said they're great. They have the best customer service. He loves the service.
This review was collected via phone interview by Customer Research Inc.

KK
Kelsi K.
Reading, PA
Volkswagen Golf
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Kelsi said they were organized, good, and the work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DP
Daniel P.
Blandon, PA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Daniel said they always do a good job. This time it was excellent.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Reading, PA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Friendly and helpful owners and staff. Respectful.
Always go out of their way to make things right and ensure you are totally satisfied. Great place to get repairs done. Recommend to all.

KS
Kenneth S.
Reading, PA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Kenneth said everything was excellent and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

GH
Glenn H.
Reading, PA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Glenn said the staff did great. They worked with him. They had good communication and good prices. The service was great.
This review was collected via phone interview by Customer Research Inc.

JP
Jonathan Deborah P.
Reading, PA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Trustworthiness
Thanks for your flexibility and dependability.

JF
John F.
Reading, PA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
John said he always gets fast, courteous, and honest service.
This review was collected via phone interview by Customer Research Inc.

BH
Brianna H.
Pennsylvania
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Brianna said the business was helpful and nice but they couldn't find the problem. She had to go elsewhere.
This review was collected via phone interview by Customer Research Inc.

MR
Martin R.
Mohnton, PA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Martin said he was satisfied.
This review was collected via phone interview by Customer Research Inc.