Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

528 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 1 day ago

Reviews


JP
Jonathan Deborah P.
Reading, PA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Trustworthiness
Thanks for your flexibility and dependability.

NH
Nadine H.
Reading, PA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Nadine said everybody was very nice. John was professional, very patient and thorough. His personality was calming and pleasant. She was happy he took her into the bay area and showed her the shock that needed to be replaced.
This review was collected via phone interview by Customer Research Inc.

JV
James V.
Reading, PA
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
James said everything with the service was satisfactory. He likes the staff a lot, they are very good guys.
This review was collected via phone interview by Customer Research Inc.

SN
Sean N.
Reading, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Sean said the business is very professional. He likes the reports he gets for his state inspections. The staff is thorough. He is happy with their service.
This review was collected via phone interview by Customer Research Inc.

LM
Lindsay M.
Reading, PA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Spoke with Lindsay's husband. He said the service was completed very quickly and professionally.
This review was collected via phone interview by Customer Research Inc.

DH
Donald H.
Reading, PA
Toyota Prius v
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/20/2018 Category: Service
Donald stated the member of staff that did his vehicle inspection denied the inspection because one of the lights on the license plate was not working and was not very communicative about it, and he has never heard of an inspection being denied for this reason before.
This review was collected via phone interview by Customer Research Inc.

SB
Sherry B.
Reading, PA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Inpection on 2012 Mitsubishi Ecplise Spyder SE
What an ordeal?John the manager and his technician informed me my car had other issues besides not passing inspection. I was very upset because I had just had the car to the MItisubishiDealer in Delaware last month for them to check it out because I had inpection coming up in June.I also spoke to service techinician about the dashboard he looked at and pushed it in but to my surprise it came apart even worst now.I took car to dealer here in Reading PA Masano Mitisubishi and answer can't help.John no dealer I told him about it and he had a solution no I can't help you.He detail how he would fix it.I feel John is truthful trustworthy and concern about your vehicle as if was his.Thank YOU JOHN you are a llife saver.I would wish people be more like him.What an ordeal Rotors brake pads and dashboard last things to get fixed.John's technician found and John showed me these problems that is another character in John I like.Anyone that goes to Auto Pro are taking care of with the very best of care.

RS
Rachael S.
Woodbury Heights, NJ
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Rachael said the service was quick, easy and the employees were helpful.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Reading, PA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
David said the staff are honest, they saved him money, made good suggestions and did a good job.
This review was collected via phone interview by Customer Research Inc.

FE
Frank E.
Pennsylvania
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Frank said the staff were great, provided quality service, and were very knowledgeable. They cared about him and finished in a timely manner. They gave him an estimate, and the ending cost was less than the amount estimated.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Mohnton, PA
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Charles said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Joseph R.
Mohnton, PA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Very very grateful
Last Friday I was preparing to leave town and check engine light came on. I called Auto Pro and they said they would look at it , even though it was near the end of the working day!
The looked it over, found the problem and fixed it right then.
I was grateful it was fixed and was able to be on my way............

CK
Charles Barbara K.
Reading, PA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
John
Every one is great

LI
Leslie I.
Reading, PA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Leslie said his overall experience with the business was good. The staff started working on his vehicle right away, and they did a really good job. He has no complaints and he will go back in the future.
This review was collected via phone interview by Customer Research Inc.

CL
Charlene L.
Philadelphia, PA
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Charlene said the staff communicated well and provided good service.
This review was collected via phone interview by Customer Research Inc.

LJ
Lisa J.
Reading, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Lisa said the employees were nice. They were honest with her service. They told her the truth.
This review was collected via phone interview by Customer Research Inc.

SR
Scott R.
Albrightsville, PA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Scott said every time he uses this business, the work done is correct, and it is for the price quoted.
This review was collected via phone interview by Customer Research Inc.

PR
Patricia R.
Reading, PA
Chrysler PT Cruiser
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/05/2018 Category: Service
Patricia said her previous repair did not work and the service was not covered by a warranty.
This review was collected via phone interview by Customer Research Inc.

AS
Amy S.
Reading, PA
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Amy said the business was willing to accommodate her needs.
This review was collected via phone interview by Customer Research Inc.

TB
Troy B.
Mohnton, PA
Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/28/2018
Oil change
Service a little slow but friendly and very nice

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