Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

519 Reviews

99% Would Recommend
Latest Review 20 days ago

Reviews


DL
David L.
Spring City, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
David said he is satisfied with the business. Alex at the front desk went above and beyond to provide exceptional service.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Blandon, PA
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
William said the service is wonderful.
This review was collected via phone interview by Customer Research Inc.

JB
Jamie B.
Reading, PA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Jamie said the business showed great customer service. The staff was kind and understanding. When she had doubts about the services they were able to provide the staff made sure to provide options and answers.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Reading, PA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
John said he didn't have any problems. The staff were polite, the service was quick, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

VG
Vernon G.
Reading, PA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Vernon said he likes the boys that run the facility. They're very nice and good to deal with. They know what they're doing.
This review was collected via phone interview by Customer Research Inc.

DT
Dayan T.
Reading, PA
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Dayan said the service was really good, he had a good time and the price was good. He is still having problems with his vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Jordan G.
Temple, PA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jordan said the lady that helped him, and her son were great. They did the work in a timely manner, and it was done up to standard.
This review was collected via phone interview by Customer Research Inc.

SB
Shirley B.
Reading, PA
Oldsmobile Cutlass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Shirley said she is happy with the overall experience. They are very courteous and never give her a hard time.
This review was collected via phone interview by Customer Research Inc.

AN
Andy N.
Temple, PA
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Andy said he was really happy with everything the business did.
This review was collected via phone interview by Customer Research Inc.

CM
Cynthia M.
Reading, PA
Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Cynthia said everything with her experience and the work that was done was fine. This business has gone out of their way to help her husband and they do so much for her and her family. They do honest and efficient work. The staff overall provide great conversation, communication, and patience. They were able to split the bill between her and her husband, which she appreciated. The service was done in a great amount of time, and her call was returned quicker than expected. They checked her vehicle and let her know everything that was wrong with it, including telling her what did not to be fixed or replaced any time soon and what would need to be worked on in the upcoming future. That was really important to her, it makes her feel like she doesn't have to worry. After dropping off her vehicle, a staff member called her back to tell her the situation with the vehicle. However, after they told her the price, she approved it and she had to get back to work and get off the phone. The staff member started being disrespectful towards her, as if she was being rude even though she just didn't have a lot of time to talk on the phone. She felt very uncomfortable and took the liberty of apologizing when it should have been him apologizing to her for being rude. She went above and beyond to clear the embarrassment from the situation and the staff member did not apologize for his rudeness. That interaction will not stop her from being a customer, their work outshines that and she wasn't too offended.
This review was collected via phone interview by Customer Research Inc.

CH
Carol H.
Reading, PA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Carol said the service was good.
This review was collected via phone interview by Customer Research Inc.

AD
Alex D.
Bernville, PA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Alex said the people are really nice. They do a good job. He has gone there twice, and they've never let him down.
This review was collected via phone interview by Customer Research Inc.

JR
Jonathan R.
Fleetwood, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Jonathan said the prices were straight forward and the work was on time. He couldn't ask for better.
This review was collected via phone interview by Customer Research Inc.

CW
Catherine W.
Temple, PA
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Catherine said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Temple, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
John said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

FP
Frances P.
Reading, PA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Excelent service
Excelent service , most definetly will be recommending to othets.

BS
Barry S.
Reading, PA
Chevrolet S-10
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Barry said the employees were friendly. They were courteous. They provided good service. However, they were unable to completely repair his vehicle's issue.
This review was collected via phone interview by Customer Research Inc.

KJ
Kimberly J.
Pennsylvania
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Kimberly said the staff did a good job, at a reasonable price. She is still waiting for Alex to call her back though.
This review was collected via phone interview by Customer Research Inc.

RL
Ralph L.
Reading, PA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Ralph said the staff gets things done quickly.
This review was collected via phone interview by Customer Research Inc.

SV
Sonya V.
Fleetwood, PA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Sonya said this business was wonderful. They were comprehensive and explained everything,. They had her vehicle back in a timely manner. They did trust worthy work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 519 in total