Automax Hyundai of Norman

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405-364-2000
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Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

917 Reviews

5 star
85%
4 star
9%
3 star
2%
2 star
1%
1 star
<1%

ReScore Reviews™ (7)

ReScore
Overall Rating 3.85714/5Overall Rating 3.85714/5Overall Rating 3.85714/5rating 3.85714rating 3.85714
Original
Overall Rating 2.71429/5Overall Rating 2.71429/5rating 2.71429rating 2.71429rating 2.71429
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

Verified Customer
Village, OK
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Consistent
Consistently provides great service and customer experience
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/20/2018

THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
MD
Merrell D.
Norman, OK
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Fast and efficient personnel.
Outstanding service as usual. Car ready in just a couple of hours. Everything completed.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/19/2018

MERRELL THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
CY
Charlotte Y.
Chickasha, OK
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great
Friendliness and they remember you from previous service.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/19/2018

CHARLOTTE THANK YOU FOR YOUR REVIEW AND THANK YOU FOR CHOOSING AUTOMAX TO SERVICE YOUR NEW HYUNDAI. WE LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Verified Customer
Oklahoma City, OK
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Friendly service and great service
Excellent service department and never been late or behind. Service is on tome.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/19/2018

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
KM
Karla M.
Oklahoma City, OK
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Fast, Reliable, and Affordable Service
I have had my Santa Fe serviced at Automax in Norman since I purchased it in 2016. The three things I look for in auto service is (1) do they service your vehicle in the timeframe in which they promise, (2) do they provide quality and reliable service, and (3) are they competitive in price. I have found that they have always finished at or before they said they would, have provided quality work, and have been the same or less than other service providers - especially when they send discounted coupons for their service. Jeremy provided details of the types of services recommended for my vehicle in the next 10-20K miles - which is very beneficial information to know. The staff are consistently friendly and I never feel I am treated like a number. I would recommended them for service.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/19/2018

KARLA THANK YOU VERY MUCH FOR YOUR REVIEW AND KIND WORDS ABOUT AUTOMAX SERVICE DEPARTMENT. I AM GLAD JEREMY AND THE SERVICE STAFF TAKE CARE OF YOUR VEHICLE NEEDS TO YOUR SATISFACTION. THANK YOU AGAIN FOR THE REVIEW AND FOR YOUR BUSINESS.

Danny Morgan
Service Manager
405-364-2000
RV
Robert V.
Norman, OK
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
On time
It was great to be able to schedule an oil change at 4:30 during the work week. Very convenient.
Service was performed quickly and with a smile
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/17/2018

ROBERT THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
BD
Brittany D.
Mustang, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Fast service
They had my car done in a timely manner. Very nice and professional.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/17/2018

Brittany thank you for taking the time to send in a review and for your kind words.We appreciate your business and look forward to seeing you again.

Danny Morgan
Service Manager
405-364-2000
HM
Heather M.
Oklahoma City, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great service. Nice people.
The service was fast and easy. And they had a cute mechanic working there. I think his name was Mac.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/13/2018

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
BP
Brenda P.
Norman, OK
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service
Great place for your service needs.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/13/2018

BRENDA THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
SH
Shirley H.
Lexington, OK
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Helpful friendly
Always helpful and friendly. Also great coffee.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/12/2018

SHIRLEY THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN,ALSO PLEASE STOP BY FOR COFFEE ANY TIME.

Danny Morgan
Service Manager
405-364-2000
Verified Customer
Norman, OK
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Fast and efficient warranty service
Took care of battery replacement under warranty quickly and efficiently.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/10/2018

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
BS
Briana S.
Norman, OK
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Fast and Friendly
First off prices can't be beat anywhere in Norman. Secondly, they were so nice and explained everything very well. I will not go anywhere else!
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/10/2018

BRIANA THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
EC
Eugene C.
Alex, OK
2018 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Service
Great service and great people
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/07/2018

THANK YOU FOR YOUR REVIEW . WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
JS
James S.
Del City, OK
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
good people
always friendly great service dept and sales staff i have bought 4 autos and i am a customer for life

J.D.Smith
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/07/2018

J.D. THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE ALWAYS LOOK FORWARD TO SEEING YOU WHEN YOU COME IN. WE APPRECIATE YOUR BUSINESS AND YOUR LOYALTY.

Danny Morgan
Service Manager
405-364-2000
DB
David B.
Norman, OK
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Excellent Service, Great Manager
Always a pleadure to come here. Manager does an excellent job and always ahead of all requests. Service staff excellent, and reception desk always so efficient and friendly. They are the best!
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/07/2018

DAVID THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR LOYALTY TO AUTOMAX AND OUR SERVICE DEPARTMENT. THANK YOU FOR YOUR BUSINESS AND WE LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
KM
Kimberly M.
Lexington, OK
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Kim
Love the frienldlyness
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/07/2018

KIM THANK YOU FOR YOUR REVIEW. I AM HAPPY OUR CAR CARE EXPRESS WAS ABLE TO TAKE CARE OF YOUR VEHICLE MAINTENANCE NEEDS. WE LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
KS
Keith S.
Oklahoma City, OK
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Great dealership
Bought two cars this year from this dealership. Both were good buying experiences.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/06/2018

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW AND YOUR KIND WORDS. WE APPRECIATE YOUR LOYALTY AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
JI
Jeremy I.
Mustang, OK
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Great service
Great services. I will only let them work on my car.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/04/2018

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
SM
Susan M.
Norman, OK
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Pleased
Very pleased with the dealership and the service department.
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/04/2018

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
JH
Jack H.
Oklahoma City, OK
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Great company
I bought my new car (2017 Sonata Sport) here (salesman Rick), and was treated in a top notch customer service way.
I highly recommend them, and Rick treated me like an old friend. He made the whole process simple and efficient.

Even though they are almost 40 miles from where I live I go there for my service which I rate 10 on a scale of 1-10.
Their service is quick and through. EVERYBODY I have dealt with there have been extremely pleasant.

They do business the way ALL companies should,
Recommended
DANNY M., SERVICE MANAGER from Automax Hyundai of Norman responded on 09/04/2018

JACK THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW AND FOR YOUR KIND WORDS. WE APPRECIATE YOU COME SO FAR FOR SERVICE AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000