Automax Hyundai of Norman


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

630 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 3.8333333/5Overall Rating 3.8333333/5Overall Rating 3.8333333/5rating 3.8333333rating 3.8333333
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
96% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Nancy S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always reliable"
Had my oil changed. The usual good job in a timely manner and a reasonable price.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:58 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/20/2017

NANCY THANK YOU FOR YOUR REVIEW AND CONTINUED BUSINESS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Catherine W. on 11/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistency"
From the experience I had purchasing my Hyundai in 2014 to today, it has always been friendly, honest and reliable
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:40 AM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/20/2017

CATHERINE THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOU AS A CUSTOMER AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Timothy W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"na"
na
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:55 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/16/2017

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Kristina H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
I came to this dealership to look at a different vehicle but ended up purchasing a 2012 Hyundai Sonata. My salesman never tried to sell me a vehicle that was not in excellent condition or outside of my price range. I have had bad experiences with dealerships in the past and did not expect to get the kind of service that I received at AutoMax. I will continue to do business here and will purchase any future vehicles from here. You guys are awesome. Thank you!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 08:19 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/15/2017

KRISTINA THANK YOU FOR YOUR REVIEW AND KIND WORDS. I AM PLEASED THAT YOU FOUND OUR DEALERSHIP DIFFERENT IN A GOOD WAY THEN OTHERS THAT YOU HAVE BEEN TO. WE LOOK FORWARD TO SEEING YOU AGAIN TO CONTINUE TAKING CARE OF YOUR VEHICLE.

Danny Morgan
Service Manager
405-364-2000
Robert W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast honest service"
Always prompt and let me know how repair is going. This repair was faster than promised. Thanks
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 03:39 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/15/2017

ROBERT THANK YOU FOR YOUR REVIEW.WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing customer service!"
Jeremy and the whole service department went above and beyond to repair my wives car in a timely manner.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 02:32 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/14/2017

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOU TAKING THE TIME TO SEND IN A REVIEW. I AM PLEASED WE WERE ABLE TO REPAIR YOUR WIFES CAR AND GET HER DRIVING AGAIN. WE LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Julie W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Everything was done, service was timely, and staff was very helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/14/2017 06:58 AM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/14/2017

JULIE THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Jean B. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence in service and attitude. "
Excellent sevice and Gracious people. They serviced my car immediately upon my arrival and i did not have an appointment! Assured me that my car was in great shape
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:58 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/14/2017

Jean thank you for your review and kind words.We appreciate you taking the time to send in a review and to bring your vehicle to us for service.We look forward to seeing you again.

Danny Morgan
Service Manager
405-364-2000
Brenda O. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great people and great service. I don't think I will purchase another vehicle anywhere else.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/10/2017 06:14 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/13/2017

BRENDA THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home."
Just a short drive from the house.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 10:32 AM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/10/2017

THANK YOU FOR YOUR REVIEW AND BUSINESS. WE LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Sandy S. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service!"
Everyone was friendly and kept me updated on what my car needed and I was in and out quickly! I will definitely come back for any future service needs!! Great service department!!
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/09/2017 05:25 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/10/2017

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Belinda B. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best folks- Best services"
The Hyundai Service Center is the state!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/09/2017 01:10 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/09/2017

BELINDA THANK YOU FOR YOUR REVIEW AND BUSINESS. WE LOOK FORWARD TO SEEING YOU AGAIN AND APPRECIATE YOUR KIND WORDS.

Danny Morgan
Service Manager
405-364-2000
Terry B. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect dealership"
After 3 years they have always provided perfect service Thank You
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 05:46 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/09/2017

TERRY THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE YOUR LOYALTY  TO AUTOMAX . WE LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Patricia M. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Total Satisfaction "
👍
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/08/2017 03:35 AM
Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and Polite!"
Ill be coming back for my routone maintanence!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 03:45 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/08/2017

THANK YOU FOR YOUR REVIEW AND FOR YOUR BUSINESS. WE LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Wayne B. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and friendly service"
New personnel in the service dept since my last visit. Fast, efficient and friendly service. I had a factory battery replaced for substantial savings over what a local replacement cost, and was also notified of a recall item that was taken care of; and was in and out in under an hour—very pleased.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 03:39 PM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/08/2017

WAYNE THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE APPRECIATE THAT YOU CAME TO US FOR YOUR REPAIR AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Cassie H. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
People are Very curtious and informative.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/04/2017 08:19 AM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/04/2017

CASSIE THANK YOU FOR YOUR REVIEW AND KIND WORDS. WE LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
William E. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent High Quality Maintenance"
I always appreciate the personalized care I receive at Automax. Gary is the best!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/03/2017 03:45 AM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/03/2017

Thank you for taking the time to send in a review.We appreciate your continued business and look forward to seeing you again.

Danny Morgan
Service Manager
405-364-2000
Richard P. on 11/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good, but. "
Good service, loaners not so much.
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/02/2017 11:55 AM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/02/2017

THANK YOU FOR TAKING THE TIME TO SEND A REVIEW. I AM SORRY THAT THE LOANER VEHICLE WAS NOT CLEAN IT WAS THE ONLY ONE WE HAD AND IT HAD JUST BEEN RETURNED TO US .  WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Robert M. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/01/2017 09:17 AM
Danny M., SERVICE MANAGER at Automax Hyundai of Norman responded on 11/01/2017

THANK YOU FOR TAKING THE TIME TO SEND IN A REVIEW . WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU AGAIN.

Danny Morgan
Service Manager
405-364-2000
Displaying Review 1 - 20 of 630 in total