Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 787 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 21 hours ago

Reviews


KW
KAREN DOROTHY W.
Glen Oaks, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2015
Good Work.
I recommend this place to fix your car.

RA
RICHARD A.
Bayside, NY
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2015
Good job
My new mechanic..

VA
VAS A.
Bayside, NY
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015
Prompt service
Friendly staff

MS
Michael S.
Bayside, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2015 Category: Service
Michael said the business was fine.
This review was collected via phone interview by Customer Research Inc.

SC
SYMONG C.
Bayside, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2015
Customer Care
Ami, took the time to listen to my complaint and went the extra distance to check up on the price of the tires they sold me. Then went the extra mile to reach out to me to let me know there was an error in pricing and to offer me a refund. They do value their customers!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2015
Lesson learned, get it in writing.
Came in for another state inspection, told me all 4 of my tires were no good, had cracks in the treadwell. Ok, priced me on 4 new tires, over $200 a piece! I did a double take, but from what I recall afterwards, I was told it also included installation. Left the car over night as it was near closing, picked up the next day all 4 tires replaced. When I went to pay I was surprised at the bill, he charged me for the installation, telling me I had misunderstood and he never said installation was included. Could go on and on, but in the end it would of been a "he said she said convo". Looked up the prices online and definitely overpaid for these new tires, not including installation. I guess that's my fault but I thought I had found a place i could really trust. Now I'm left with a bad taste in my mouth. Have to reconsider if this my go to place for all my repairs.
Your F. from Bayside Auto Repair & Body Works responded on 11/02/2015

Hello Symong, Its Ami (Manager) at Bayside Auto, as soon as I saw your review I decided to do a little research. First and foremost we are sorry because you are right, the prices were actually too expensive. I called up my supplier after checking a few other vendors and found out I too over paid for the tires. I have been able to get a substantial discount and will be reaching out to you to correct this immediately. We would like you to know we value you as a customer and thank you for bringing this to my attention!


SC
SYMONG C.
Bayside, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015
Quick and friendly
Came in for a state inspection, was in and out in 15-20 minutes. Great service and great atmosphere, very hospitable.

RG
RICHARD G.
Bayside, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015
Great service friendly people
Always helpful

CM
CAREN M.
Bayside, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015
Honest Shop
I've been using Bayside Auto Repair and Body Works since they opened. They've always been honest, fair and timely and I'm extremely satisfied with their service. Even though I moved out of Bayside, I will always bring my car for service at this shop.

AR
Alex R.
Fresh Meadows, NY
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015 Category: Service
Alex said this business gave him a reasonable price and fixed his vehicle on the spot.
This review was collected via phone interview by Customer Research Inc.

TT
Thomas T.
Bayside, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015 Category: Service
Thomas said everything was done right and the price he received was reasonable.
This review was collected via phone interview by Customer Research Inc.

DS
Daneal S.
Hollis, NY
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015 Category: Service
Daneal said the business is pretty good. They are detailed and reasonable.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Bayside, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015 Category: Service
Mark said he found the owner to be very professional and courteous and also very trustworthy which is really important.
This review was collected via phone interview by Customer Research Inc.

SP
Sofya P.
Brooklyn, NY
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
Sofya said this business was great.
This review was collected via phone interview by Customer Research Inc.

TN
Tammy N.
Oakland Gardens, NY
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2015 Category: Service
Tammy said this business was pretty friendly, polite and everything was good. The only down side was she had to wait an hour and a half for them to be done.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Bayside, NY
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2015 Category: Service
Mike said everything was on time and as promised at this business. Everyone is great over there.
This review was collected via phone interview by Customer Research Inc.

JM
Joanne M.
Bayside, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2015 Category: Service
Joanne said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Your F. from Bayside Auto Repair & Body Works responded on 09/07/2015

THANKS SEE YOU NEXT TIME


PK
Peter K.
Oakland Gardens, NY
Infiniti G35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2015 Category: Service
Peter said this business was quick, thorough, and good.
This review was collected via phone interview by Customer Research Inc.

CL
CHRISTINA L.
Bayville, NY
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2015
Great customer service
Both Ammi & Ralph provides great customer service!

JH
JOHN H.
Oakland Gardens, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2015
State Inspection
Professional, all inclusive, short wait time

JK
JENIFFER/ERIC K.
Bayside, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2015
Inspection/Oil Change
Great service done quickly. Friendly staff.