Review for Bev Smith Toyota Body Shop
Suzanne S. on 10/09/2015
Suzanne said there is no negative point with anything that she can think of. They set her up with a free rental vehicle which was very nice of them. She does not think she was given a promised date or time, but they had put the bumper on and told her the vehicle should be ready to pick up the next afternoon. After they buffed the bumper, they wanted to wash the vehicle, but there was a back up of vehicles that were waiting to be washed, so it was the next day. She understands things like this happen and she had the rental vehicle, so it was ok with her.
Review Created: 10/09/2015
This review was collected via phone interview by Customer Research Inc.