Review for Bev Smith Toyota Body Shop
Joseph S. on 12/13/2012
Spoke with Judy. She said this business did a good job. She said she felt sorry for the woman she was talking with on the phone because she told her it would take longer, but she chose not to elaborate further. The repair was supposed to take 4 days, but it took 12 days because they found more damage. She suggested this business should overestimate when they tell a customer how long the work will take.
Service Date: 11/30/2012
Review Created: 12/13/2012
This review was collected via phone interview by Customer Research Inc.