BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Becky S. on 07/11/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Becky said when they were fixing her door that one of the panels was not put all the way back in. She also said when she left, her coolant had leaked and her vehicle over heated. She had to call them three times to find out what was going on. They only sent a couple of text messages at the beginning of the repair and after that she had to call for updates. She said when she had to bring the vehicle back they were rude and made it seem as if it was her fault.
Category: Collision
Service Date: 06/29/2012
Review Created: 07/11/2012
This review was collected via phone interview by Customer Research Inc.