BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Xiao C. on 12/21/2015
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Xiao said this business did a wonderful job on the exterior work of her vehicle. She said Susie was very knowledgeable, and gave really good customer service. Someone was inside of her vehicle and messed up her panel. She asked why this happened because the repair work was for the bumper, but was not given an answer. She was very dissatisfied that the business could not tell her who was inside the vehicle and for what reason.
Category: Collision
Service Date: 12/11/2015
Review Created: 12/21/2015
This review was collected via phone interview by Customer Research Inc.