Review for BMW of Fairfax Body Shop
Xiao C. on 12/21/2015
Xiao said this business did a wonderful job on the exterior work of her vehicle. She said Susie was very knowledgeable, and gave really good customer service. Someone was inside of her vehicle and messed up her panel. She asked why this happened because the repair work was for the bumper, but was not given an answer. She was very dissatisfied that the business could not tell her who was inside the vehicle and for what reason.
Service Date: 12/11/2015
Review Created: 12/21/2015
This review was collected via phone interview by Customer Research Inc.