BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Bayan J. on 08/18/2011
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Bayan said he had difficulties with the people and getting updates on his vehicle. It took so long and his vehicle still is not done because it shakes when he drives it. He was not completely satisfied with the quality of the repair because he will have to bring his vehicle back to the business for the shaking. His vehicle was ready 4 or 5 days later than promised because the business found another problem with it. He was not kept adequately informed during the repair process. He was supposed to get text message updates from the business but he did not receive any. He was not satisfied with the way he was treated by the personnel and he was not satisfied with the business' communication for the above reasons. He would not recommend this business to others for the above reasons.
Category: Collision
Service Date: 08/10/2011
Review Created: 08/18/2011