BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
David R. on 11/15/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
David said his vehicle was supposed to be ready on Friday, but it wasn't ready until Wednesday night and he is not sure why there was delay. They did not explain anything. He was not satisfied with the communication because he had to keep calling them to find out when his vehicle would be ready. No one called him to update him about the status of his vehicle.
Category: Collision
Service Date: 11/06/2012
Review Created: 11/15/2012
This review was collected via phone interview by Customer Research Inc.