Review for BMW of Fairfax Body Shop
James B. on 10/28/2011
James said he could not give this business a rating of a five because when he got his vehicle back it would not work. He was not satisfied with the way he was treated by the personnel because they ignored him and when they said they would get in contact with him, he never received a call. He was not satisfied with the communication because they never returned his calls and they ignored him. He would not recommend this business to others because of the previously stated issues and because he had to pay an additional $900 for his vehicle to be fixed and for the rental. The work that was performed on his bumper was fine but they ended up making his vehicle not be able to run and he would not elaborate further.
Service Date: 10/14/2011
Review Created: 10/28/2011
This review was collected via phone interview by Customer Research Inc.