BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Paul S. on 09/07/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Paul said his vehicle was at the business for 30 days. He was told the work would take 7 to 10 days. No one would answer the phone or call him to tell him how the vehicle was coming along. He mentioned because the repair took so long and he could not afford the rental any longer, he bought another vehicle. Paul said this is no way to treat a loyal customer and he will no longer recommend this business to others.
Category: Collision
Service Date: 08/30/2013
Review Created: 09/07/2013
This review was collected via phone interview by Customer Research Inc.