Review for BMW of Fairfax Body Shop
Elizabeth C. on 09/25/2013
Spoke with Dorian. He said this business did a good job as far as the body work goes. He said they cleaned the inside of his vehicle and broke one of his air vents. They advised him to go to the dealership and have it fixed under warranty. He was not too thrilled about that. He was advised he would get a text a day with the status of the repair which he did not receive, buthe did not care much for that since they were already keeping him updated. It was just the fact that he was told he would get it. He was satisfied with their communication besides the fact they told him to take it to the dealership.
Service Date: 09/20/2013
Review Created: 09/25/2013
This review was collected via phone interview by Customer Research Inc.