BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
James G. on 09/27/2013
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
James said there is now a rattling sound in the vehicle that was not there before the repairs. He said it took way too long for his vehicle to be repaired. He said they told him it would be repaired in 1 week and it took 6 weeks. He stated he was kept moderately informed until he complained to the manager and then he was kept adequately informed after that. He will not recommend them to others for the reasons already listed.
Category: Collision
Service Date: 08/31/2013
Review Created: 09/27/2013
This review was collected via phone interview by Customer Research Inc.