Review for BMW of Fairfax Body Shop
Laura M. on 10/22/2013
Spoke with Mauro. He said he had the right side mirror repaired because it was vibrating. The vehicle took 2 hours longer than promised with no explanation from this business. He was not satisfied with their communication because he was told the vehicle was ready but it was not. He would not recommend this business to others because there was no quality control. Other than that, the reception personnel were extremely polite, prompt and kind.
Service Date: 10/04/2013
Review Created: 10/22/2013
This review was collected via phone interview by Customer Research Inc.