Review for BMW of Fairfax Body Shop
Michelle C. on 01/28/2012
Spoke with Peter. He said his vehicle was 5 weeks delayed and he does not know why. This business did not call him with any updates on the status of his vehicle so he was not satisfied with being adequately informed or the communication. He also said that even though the quality of work is good, he would not recommend this facility to others due to the lack of communication and time management on the repair.
Service Date: 01/20/2012
Review Created: 01/28/2012
This review was collected via phone interview by Customer Research Inc.