Review for BMW of Fairfax Body Shop
Joseph B. on 01/03/2014
Joseph said they told him the vehicle would be ready at multiple different times. His vehicle broke down in the middle of the road when he left the facility. They were waiting for parts because they didn't have enough parts. They were dealing with the insurance company. He was not satisfied with the communication for the above reasons.
Service Date: 12/30/2013
Review Created: 01/03/2014
This review was collected via phone interview by Customer Research Inc.