Review for BMW of Fairfax Body Shop
Syed S. on 03/11/2014
Syed said his vehicle was returned to him five days later then promised but he is unsure what caused the delay. The delay was not an inconvenience to him because he was renting a vehicle. This business never contacted him and he always had to call them to get the status of his vehicle. Their lack of communication did not bother him at all. The only thing he was not happy with was that there was some white paint left on his door. He has taken the vehicle back to this business and had the issue addressed.
Service Date: 02/28/2014
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.