BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Jane F. on 04/14/2012
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Spoke with David. He said he was not given a promised set date for the repairs. He wasn't kept informed because he had very poor communication with the technician. The estimate was not provided by this business because it was done by the insurance. They failed to explained the situation and he wouldn't recommend them to others. He expects them to discuss issues and be responsive to their customers.
Category: Collision
Service Date: 03/30/2012
Review Created: 04/14/2012
This review was collected via phone interview by Customer Research Inc.