BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Darrell R. on 08/14/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Darrell said he is very disappointed with the work that was done and how long it took. He doesn't think there was any attention to detail and the quality of work that was done was very poor. He was told his vehicle was ready and he went all the way down there to find out it was not complete. The person who did his estimate did not put it in writing and was fired. He received at least 9 updates telling him what was going on with his vehicle but none of them said that it was ready and he thought the 9 updates were too much. Due to this experience he would not recommend this facility to any one.
Category: Collision
Service Date: 08/11/2014
Review Created: 08/14/2014
This review was collected via phone interview by Customer Research Inc.