Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

708 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


PF
Pierre F.
Manchester, NH
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great job
Diagnosed and fixed the problem with my brakes. Great job as always!

JH
Jeanette H.
Manchester, NH
Mazda CX-5
Verified
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09/22/2018
Very professional
We've been bringing our cars here for a few years now and we have always been extremely satisfied. They let us know what's going on every step of the way. There have never been any surprises. We wouldn't go to anyone else.

AC
Aiden C.
Chester, NH
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Aiden said they are just way quicker than any normal mechanic.
This review was collected via phone interview by Customer Research Inc.

TT
Tom T.
Saco, ME
Cadillac ATS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Tom said the business is really great. The customer service is very nice.
This review was collected via phone interview by Customer Research Inc.

DT
Diane T.
Goffstown, NH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Diane said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LH
Louis H.
Manchester, NH
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Louis said all was good at this business. He recommends them.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
Newbury, NH
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Special people
Create a good experience that puts the word “ mechanic”back in service to mean service to be trusted

DS
Doris S.
Manchester, NH
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Doris said they are always very honest and they get the work done.
This review was collected via phone interview by Customer Research Inc.

EB
Eleanor B.
Manchester, NH
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Eleanor said the staff is fantastic.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Hooksett, NH
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
3 For 3 Bob and Son's Have Done It Again!
Once again Ian and his staff at Bob and Son's have outdone themselves! Outstanding customer service from the moment I walked in the door to the complete explanation of what services were performed and what services I will need in the future. This is the third consecutive Friday in which I had one of my vehicles serviced for oil changes and inspection stickers. From the warm greeting, the digital report of services performed and the courtesy vehicles which was provided so I could continue on with my work day, another Home Run at Bob and Son's. If you looking to support local business owners and receive top quality service in return, look no further than Bob and Son's.
Dicky Caplette

KH
Keesha H.
Manchester, NH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Keesha said they are personable and professional.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Hooksett, NH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
The staff is very professional, thorough and make the whole experience is very comfortable.
From scheduling the appointment to having the work completed on time my experience with Bob and Son's is always A+! Ian and his staff do a great job of explain everything that is happening with my vehicle and I always leave knowing the care about my car as much as I do.

RS
Ray S.
Manchester, NH
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ray said the staff at this business are dependable, honest and he can trust that his vehicle will be repaired correctly.
This review was collected via phone interview by Customer Research Inc.

FT
Fran T.
Manchester, NH
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Fran said the employees were thorough and courteous. She will continue using this business.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Jacksonville, FL
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Pre-purchase inspection
I had a pre-purchase inspection report done on a 2003 GMC Savana awd van that was supposedly reconditioned by a local used car dealership. Based on the advertised condition of of van and the final inspection report, you would think we were talking about two different vehicles.
The report showed that the A/C did not work. The transmission pan leaked, the fluid needed to be changed. The power steering leaked. The serpentine belt was on it last leg, the axle boot on the front axle was split and leaking. The rear bolts on the exhaust manifold were broken. The rear brakes were rusted and rotten. These are just some of the things they found wrong, there is more. Heck, even the oil was black but ad said it had an oil and filter change. Moral of the story is, if you are buying a used vehicle, pay the $99.95 at Bob's and Sons or somewhere else and get it checked out. NEVER trust an ad on Craigslist or a salesman.

AG
Andre G.
Auburn, NH
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Andre said the final cost was more expensive that the estimate, and it seemed a bit overpriced to him.
This review was collected via phone interview by Customer Research Inc.

DB
Debra B.
Goffstown, NH
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Debra said she likes them and trusts them.
This review was collected via phone interview by Customer Research Inc.

SL
Simonne L.
Manchester, NH
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Simonne said she has been going to this business for years, and has always been satisfied. They gave her a ride home and back to the business.
This review was collected via phone interview by Customer Research Inc.

LD
Lorraine D.
Manchester, NH
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Lorraine said the staff did a great job with her vehicle. They keep it going, and she's had no problem with it.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Manchester, NH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Georgette. She said every time they go the business, the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

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