Bob and Sons Automotive Inc

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603-623-9295
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(834 Reviews)
5 star
91%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%
98% Would Recommend
Latest Review about 1 month ago

Reviews

Verified Customer
Manchester, NH
Ford Fiesta
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
Great job
Great job
Recommended
JB
Jeremy B.
Manchester, NH
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Robert has been great at keeping my old Ford truck running. Fixed the next day.
Thanks Robert for all your help with the Ford Truck. Your the best!
Recommended
Ron P. from Bob and Sons Automotive Inc responded on 12/15/2020

Jeremy,

Thank you for the feedback. Great to hear you think Rob is as great as we do.  Thank you for your trust in Bob & Sons!

LP
Lynn P.
Goffstown, NH
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
The reminders and technology are great!
I like that you guys have text reminders and actually send them when it's near time. Also the communication while the vehicles are in the shop is really good (sending links about what stuff needs to be fixed, etc.). Also like the occasional discount cards/mailers.
Recommended
IP
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 11/19/2020

Lynn,

We are glad you like the technology we use to communicate effectively with our customers.  We think it's pretty awesome too. Be safe.

Ian Poirier
Marketing Director
603-623-9295
BT
Becky T.
Manchester, NH
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
Inspection
Fast, reliable service station
Recommended
IP
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 11/19/2020

Becky,

Thank you for your positive feedback!

Ian Poirier
Marketing Director
603-623-9295
BC
Bill C.
Bedford, NH
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
understanding need for required repairs
This is a great garage because of their expert auto service and their personable customer relations
Recommended
Ron P. from Bob and Sons Automotive Inc responded on 11/02/2020

Bill,

Thank you for the kind words about our business.  We greatly appreciate the relationship we have created with you over the years!

PL
Paul L.
Bedford, NH
Jeep Liberty
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Service and detailed explanation
As long as my vehicle is fixed I will be happy. I have always been service oriented, even when the cost is higher. Somehow, Rob makes it less painful with his knowledge and appreciation for the customer. He is a great asset.
Recommended
Ron P. from Bob and Sons Automotive Inc responded on 10/22/2020

Paul,

We feel the same way about Robert. Thank you for expressing that viewpoint!  We appreciate you!

PF
Pierre F.
Manchester, NH
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Awesome as always!
They always do a great job and have been keeping us safe on the road for over Twenty years.
Recommended
Ron P. from Bob and Sons Automotive Inc responded on 10/22/2020

Pierre,

Thank you for kind words about our business. We strive to create those long lasting relationships.  We value you and the relationship we have created. Be well.

JB
Jeremy B.
Manchester, NH
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
Robert is excellent. Second time he fixed our Ford F150 the next day. Fast and honest. Thanks again
Robert has been a big help taking care of my niece"s boyfriends Ford F150. Been looking for a while for a honest family run garage. I feel comfortable that the repairs are diagnosed correctly. Also they have repaired the Ford by the next day. Very happy with the staff.
Recommended
Ron P. from Bob and Sons Automotive Inc responded on 10/19/2020

Jeremy,

We are glad that we could be of service.  Rob is pretty great and we are glad you think so as well. Stay safe.

PS
Peter S.
Manchester, NH
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
Routine Maintenance
Bob and Sons always provides great and complete service. The staff is friendly and knowledgeable. Thanks for keeping my old jalopy running!
Recommended
Ron P. from Bob and Sons Automotive Inc responded on 10/19/2020

Peter,

Thank you for the kind words about our staff.  We are honored to be able to keep your vehicle running.

CD
Caitlin D.
Bedford, NH
GMC Sierra 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
They provide the Best Customer Service
Helped me select the appropriate tires for my truck. Also got me in super fast for inspection, oil change and new tires. Always super friendly
Recommended
Ron P. from Bob and Sons Automotive Inc responded on 10/19/2020

Caitlin,

Thank for the positive review. We are glad we could accomodate your new truck for inspection, oil change and new tires.
Stay safe.

BG
Bob G.
Bedford, NH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
Dennis and Ron are highly skilled.
Dennis was able to restore the front brakes to proper operation by cleaning and lubricating the calipers.
Recommended
JB
Jeremy B.
Manchester, NH
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Robert was excellent. Everything was explained and repaired very quickly.
Thanks Robert for taking care of my niece's boyfriends truck so fast. Your the best
Recommended
IP
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 09/16/2020

Jeremy,

Thank you for the kind words about our business and team members. Be well.

Ian Poirier
Marketing Director
603-623-9295
BD
Brighid D.
Manchester, NH
Nissan Xterra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
5 stars for you glen coco
you go glen coco
Recommended
DK
Dudley K.
Manchester, NH
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2020
Awesome!
Awesome service, as always!
Recommended
MD
Marilyn D.
Goffstown, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
Clean, Friendly and Competent
Professional and friendly, from my initial call to make an appointment for my state inspection until I picked my car up after service. Very clean, social distancing protocol maintained. I received texts to update me on the options for my car. Work was completed sooner than expected, cost under the original quote. Another successful visit.
Recommended