Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

698 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RS
Ray S.
Manchester, NH
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ray said the staff at this business are dependable, honest and he can trust that his vehicle will be repaired correctly.
This review was collected via phone interview by Customer Research Inc.

FT
Fran T.
Manchester, NH
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Fran said the employees were thorough and courteous. She will continue using this business.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Manchester, NH
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ray said the staff at this business are dependable, honest and he can trust that his vehicle will be repaired correctly.
This review was collected via phone interview by Customer Research Inc.

FT
Fran T.
Manchester, NH
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Fran said the employees were thorough and courteous. She will continue using this business.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Jacksonville, FL
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Pre-purchase inspection
I had a pre-purchase inspection report done on a 2003 GMC Savana awd van that was supposedly reconditioned by a local used car dealership. Based on the advertised condition of of van and the final inspection report, you would think we were talking about two different vehicles.
The report showed that the A/C did not work. The transmission pan leaked, the fluid needed to be changed. The power steering leaked. The serpentine belt was on it last leg, the axle boot on the front axle was split and leaking. The rear bolts on the exhaust manifold were broken. The rear brakes were rusted and rotten. These are just some of the things they found wrong, there is more. Heck, even the oil was black but ad said it had an oil and filter change. Moral of the story is, if you are buying a used vehicle, pay the $99.95 at Bob's and Sons or somewhere else and get it checked out. NEVER trust an ad on Craigslist or a salesman.

AG
Andre G.
Auburn, NH
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Andre said the final cost was more expensive that the estimate, and it seemed a bit overpriced to him.
This review was collected via phone interview by Customer Research Inc.

DB
Debra B.
Goffstown, NH
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Debra said she likes them and trusts them.
This review was collected via phone interview by Customer Research Inc.

SL
Simonne L.
Manchester, NH
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Simonne said she has been going to this business for years, and has always been satisfied. They gave her a ride home and back to the business.
This review was collected via phone interview by Customer Research Inc.

LD
Lorraine D.
Manchester, NH
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Lorraine said the staff did a great job with her vehicle. They keep it going, and she's had no problem with it.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Manchester, NH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Georgette. She said every time they go the business, the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

LS
Les S.
Bedford, NH
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Les said the staff do what he asks them to do. They keep him informed, and give him options.
This review was collected via phone interview by Customer Research Inc.

CH
Curt H.
Manchester, NH
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Curt said the staff are marvelously responsive. The service could be less expensive.
This review was collected via phone interview by Customer Research Inc.

PC
Patrica C.
Manchester, NH
Acura MDX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018
Very honest
Upfront, honest , caring definitely describes everyone that works here
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 06/01/2018

Patricia,

Thank you for the kind words about our business. Have a great day.

Ian Poirier
Marketing Director
603-623-9295

AG
Anita G.
Manchester, NH
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Anita said that she trusts the staff and she goes there all the time.
This review was collected via phone interview by Customer Research Inc.

DV
Don V.
Manchester, NH
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018
customer review
As usual the staff is very professional and service done well. The only thing a little different this time would be not getting the loaner car. It's very difficult for me to leave early from work. it's the busiest time of the day.

KK
Kirstin K.
Manchester, NH
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Kirstin said the staff were super friendly and provided good service.
This review was collected via phone interview by Customer Research Inc.
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 06/04/2018

Kirstin,

Thank you for your positive review.  We are glad you were happy with your experience.  If you need anything in the future then please let us know how we can help

Ian Poirier
Marketing Director
603-623-9295

BG
Bob G.
Bedford, NH
Pontiac Solstice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
State Inspection
I have complete trust in the skills of the Mechanics at Bob and Sons.

BC
Bill C.
Bedford, NH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
service call
excellent automotive service, and as always, very informative.

PL
Peter L.
Manchester, NH
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
The staff at Bob & Sons is always professional and courteous.. They have always taken the time to explain anything that needed to be explained.
The staff at Bob & Sons have always made sure that my 1990 Corvette was roadworthy after a Winter of hibernation. The are always upfront with any estimate before work is done. Also, the Staff at Bob & Sons are the only staff to have ever worked on my Corvette and I have owned it for 24 years. I would say that says it all!!

TA
Tim A.
Manchester, NH
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Thank You!
Always professional, competent, economical and courteous!

Displaying Review 1 - 20 of 698 in total