Bob and Sons Automotive Inc


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

679 Reviews

99% Would Recommend
Latest Review 5 days ago
Tim A. on 04/20/2018
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"Thank You!"
Always professional, competent, economical and courteous!
Vehicle: Toyota Tundra
Service Date: 04/19/2018
Review Created: 04/20/2018 01:12 AM
Scott H. on 04/06/2018
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"Friendly and Knowledgable Business !"
Very much an informative, service driven business, I can see why people would come back for their car needs.. Appreciate the timely callbacks and the knowledge provided by Robert . A plus , we know our cars are being expertly looked at .Thank you !
Vehicle: Nissan Altima
Service Date: 04/05/2018
Review Created: 04/06/2018 07:51 AM
Claire O. on 04/06/2018
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Claire said every time she goes for her inspections, she is always treated very well.
Vehicle: Nissan Versa
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Bob G. on 04/05/2018
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"State inspection and wheel balance"
Dennis did a thorough inspection. He suggested a wheel balance and rotation. He did a great job. The car rides sustantially smoother. I no longer feel any vibration.
Vehicle: Dodge Charger
Service Date: 04/03/2018
Review Created: 04/05/2018 01:36 PM
Cecile C. on 04/05/2018
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Cecile said she is pleased with this business. They pick up her vehicle, take care of it and then bring it back. She does not know of any other automotive facility that does that. They have always been service oriented and they're courteous.
Vehicle: Saturn Aura
Category: Service
Service Date: 03/30/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
John T. on 04/04/2018
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"Excellent service"
Had my 2006 Subaru Outback wagon looked at for brake issues and overall safety. I got a very detailed report with pictures showing what the issues were. I decided to have the fluids done along with the brakes as they were old. Additionally a donut gasket on the muffler system needed to be replaced. For a few years now the car has had rattling which 3 different mechanics have attributed to heat shields. None of them were able to stop the rattle. I never even mentioned that issue but when I picked up the car and drove home there was no more rattle! I don't know what Josh did but I'm really happy this noise is gone, it drove me crazy. Thanks for the great service.
Vehicle: Subaru Outback
Service Date: 04/02/2018
Review Created: 04/04/2018 02:37 PM
Jim G. on 04/03/2018
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"Gr8 Customer Service and Excellent Auto Service"
They are extremely professional and their work is great.
Vehicle: Kia Optima
Service Date: 03/09/2018
Review Created: 04/03/2018 07:33 AM
Maryann B. on 03/30/2018
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"Excellent as always!"
This is a family owned business for years who you can trust! Owning a BMW, I know they are experts even with foreign automobiles!
Vehicle: BMW 3 Series
Service Date: 03/28/2018
Review Created: 03/30/2018 07:05 AM
Lee D. on 03/29/2018
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Lee said his vehicle was well taken care of. He also said the mechanics were great.
Vehicle: Mazda CX-5
Category: Service
Service Date: 03/26/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
Curt H. on 03/29/2018
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Curt said the problems were solved and he appreciates that a lot.
Vehicle: Honda CR-V
Category: Service
Service Date: 03/27/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
Joe L. on 03/28/2018
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"Made buying a car easy."
No heavy sales pitch making car buying a pleasant experience. I don’t buy cars very often - more likely to drive the car until it dies. The car I purchased was by far the nicest and it was. fairly priced. I would recommend them to anyone looking for a good car at a reasonable price.
Vehicle: Buick Lucerne
Service Date: 03/23/2018
Review Created: 03/28/2018 07:20 PM
Barbara E. on 03/26/2018
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"Chevy Impala"
confident repairs are being done accurately. good rewards program. A little more expensive but you get what you pay for.
Vehicle: Chevrolet Impala
Service Date: 03/21/2018
Review Created: 03/26/2018 03:25 PM
Marty F. on 03/26/2018
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Marty said it was a wonderful experience. The work was professionally done, the customer service was courteous, and the employees were prompt.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 03/23/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Louis H. on 03/20/2018
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Louis said the facility does good work.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/16/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Cecile D. on 03/19/2018
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Cecile said the staff is good to her, pleasant and they keep track of things for her.
Vehicle: Lincoln MKX
Category: Service
Service Date: 03/15/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Eugene E. on 03/13/2018
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Spoke with Peggy. She said she would recommend this business.
Vehicle: Saturn SL
Category: Service
Service Date: 03/02/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Sharon P. on 03/07/2018
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Sharon said the staff are very courteous, accurate, and good.
Vehicle: Nissan Sentra
Category: Service
Service Date: 03/06/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Melissa E. on 03/04/2018
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"They fit me in right away!"
I called to schedule a routine oil change. I was going to have to wait until the following week, which would have been hard for me to work into my schedule. But they were able to take it same day if I dropped off which I could do that day. They fit it in and gave me feedback on other issues with my car. Their customer service is great!
Vehicle: GMC Acadia
Service Date: 03/02/2018
Review Created: 03/04/2018 07:46 AM
Ron P. at Bob and Sons Automotive Inc responded on 03/22/2018

Melissa, Thank you for allowing us to serve your vehicle's service needs.

Les S. on 02/28/2018
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Les said the staff takes care of what needs attention, and he's satisfied with the results.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 02/23/2018
Review Created: 02/28/2018
This review was collected via phone interview by Customer Research Inc.
Joe S. on 02/24/2018
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Joe said he would recommend this business for service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 02/21/2018
Review Created: 02/24/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 679 in total