Bob and Sons Automotive Inc


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

657 Reviews

98% Would Recommend
Latest Review about 5 hours ago
Ryan S. on 02/20/2018
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"Really good!"
I was very pleased with the work they did. They were able to find a diagnostic issue that I was unaware of. They fixed everything up properly and kept me updated throughout the process. They are efficient and friendly. I will definitely be returning here for my future car needs.
Vehicle: Nissan Rogue
Service Date: 02/19/2018
Review Created: 02/20/2018 04:47 AM
Olga S. on 02/15/2018
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Olga said she is very satisfied with the facility.
Vehicle: Chrysler 300
Category: Service
Service Date: 02/12/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Pauline B. on 02/14/2018
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Pauline said this business is the best as far as she is concerned.
Vehicle: Plymouth Grand Voyager
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Doris S. on 02/14/2018
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Doris said the business provided good service.
Vehicle: Hyundai Accent
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Roger G. on 02/12/2018
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Roger said he would recommend this business for service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Lorraine D. on 01/30/2018
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Lorraine said they did a very good job.
Vehicle: Buick Verano
Category: Service
Service Date: 01/29/2018
Review Created: 01/30/2018
This review was collected via phone interview by Customer Research Inc.
Bill C. on 01/14/2018
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"service"
all service needs are completely explained
Vehicle: Mazda B2500
Service Date: 01/12/2018
Review Created: 01/14/2018 04:53 AM
Mark M. on 01/08/2018
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"Bob & Sons Automotive"
Bob & Sons Automotive is honest and up front with you.
Vehicle: Jeep Grand Cherokee
Service Date: 01/08/2018
Review Created: 01/08/2018 07:50 PM
Caitlin D. on 01/03/2018
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"Easiest experience ever!"
I needed new tires and an inspection for my leased vehicle. When I called to get a quote I was sent a proposal within 24 hours. In booking the appointment I was given ample dates and times and assured I would have a ride to/from work or a loaner vehicle. I dropped the car off to a kind, professional customer service gentleman. I was given a loaner vehicle and off I went. I received text messages with updates and recommendations for a few service items to help my vehicle get through the winter. I received a final text letting me know the car was ready and within 30 minutes was checking out and driving away. I am extremely picky about how cars drive and the tires being properly inflated. The car drives like it's brand new! I could not have been more impressed with the service, the quality of the work, and the final product. Thank you for taking great care of my vehicle. Ian, Rob, and Ron - you made my experience perfect!
Vehicle: Volvo XC60
Service Date: 01/02/2018
Review Created: 01/03/2018 07:28 AM
Don U. on 12/30/2017
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Don said he is a long time customer. He is well pleased with the service.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 12/28/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Thomas L. on 12/28/2017
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Thomas said the employees provided good service. They were able to find his vehicle's issue.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/26/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Dave C. on 12/23/2017
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Dave said the service he got from this business was awesome. The staff were timely, professional and did quality work. He would like to thank them for their help.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 12/21/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Dominic B. on 12/22/2017
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"Latest appointment "
A suggested service for my vehicle which I approved appears to have been overlooked? I reviewed my invoice after I left the shop and don’t see the service listed? Unless it’s coded differently on the invoice, then I would appreciate someone pointing it out to me.
Vehicle: Lincoln MKZ
Service Date: 12/21/2017
Review Created: 12/22/2017 05:21 AM
Bob B. on 12/20/2017
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Bob said he's been a long time customer and he recommends the business.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Martine D. on 12/20/2017
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Spoke with Daniel. He said the staff at this business were wonderful. They were friendly and they helped him when he was in need. They fixed all his vehicle's issues.
Vehicle: Ford Ranger
Category: Service
Service Date: 12/11/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Pierre F. on 12/16/2017
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"Great service!"
I have been taking my cars to Bob & Sons for almost 20 years for service and repairs and am always happy with their work and the staff is professional and friendly. Highly recommend them.
Vehicle: Ford Fusion
Service Date: 12/15/2017
Review Created: 12/16/2017 07:53 AM
Sharon P. on 12/12/2017
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Sharon said her experience went great. The staff was efficient and polite. Overall she was satisfied with this business.
Vehicle: Nissan Sentra
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Kathleen K. on 11/29/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Personal service"
Local family run business, Care for the car is taken seriously for you the customer!
Vehicle: Lincoln MKZ
Service Date: 11/28/2017
Review Created: 11/29/2017 05:06 AM
Ron P. at Bob and Sons Automotive Inc responded on 12/02/2017

I think you made a mistake on the 1 star, would you like to rescore?

Kathleen S. on 11/28/2017
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Kathleen said the business is wonderful, and everyone was nice.
Vehicle: Dodge Neon
Category: Service
Service Date: 11/22/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Doris D. on 11/27/2017
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Doris said she really likes this business.
Vehicle: Hyundai Accent
Category: Service
Service Date: 11/20/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 657 in total